Katie Hooper
@KeHoop
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Head of Compliance and Assurance at Torbay and South Devon NHS Foundation Trust
Joined October 2013
It can be hard to receive a concern and the Guardians are here to support both staff who want to raise concerns and also staff who hear those concerns. We provide impartial and non-judgemental support to all @DerrifordNurses @WEDoOD_UHP @UHPWellbeing @DAllcorn
Great article by Helene Donnelly, with practical ways for us all to show we are #HereToListen: "It is a natural human response to become defensive when you feel you are being attacked or criticised. ... However, this must only ever be done in a respectful and measured tone."
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You can't have good patient safety without good worker safety and that means making sure that all staff feel safe to Speak Up, how can you show that you are #Heretolisten? @UHP_NHS @UHPWellbeing @WEDoOD_UHP @DAllcorn @KeHoop
For her Speak Up Month blog, Dr Henrietta Hughes OBE, @PSCommissioner talks about the importance of being #HereToListen to workers so that patients can be kept safe. ▶ https://t.co/BgnO4Tt94e
#ListenUp #SpeakUpForSafety #PatientSafety
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Super #Proud that the #SecretGarden was voted by #MDT #PENNA24 audience to be the overall winner. We were humbled by the support from everyone and thrilled to hear the passion & drive in the room for collaboration and innovation across the #NHS
#NeonatalICU #FreshAirMatters
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Very strong support for Speak Up Month from our Quality and Safety teams and our Comms team. Loving those listening ears!! @UHP_NHS @NatGuardianFTSU @UHPWellbeing @DAllcorn
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Speak Up Month 2024 is nearly here focusing this year on the power of listening. To get you in the mood here is a fantastic calendar full of ideas for how you can support Speaking Up each day of October. @UHP_NHS @UHPWellbeing
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Amazing news for a remarkable individual. Congratulations @LyndseyWithers
UHP volunteer Lyndsey Withers was nominated by @LukePollard MP and was awarded The Volunteer Award for the regional categories of the NHS Parliamentary Awards. Read the rest of the story below: https://t.co/mw420ivbwu
@VolunteeringUHP
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Another CASC film, this time explaining how to undertake a succesful clinical audit. We look like children 😂
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And CASC's film on Florence Nightingale and her pioneering #clinicalaudit in the 19th century >
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We've just hit a new milestone!! We now have 3000 users registered for Health Toolbox! This excludes the 1000s of users that access via integrated platforms. Roll on the next 1000 and continuing to make guidance accessible to all staff. @ClinEffectUHP @HealthTbx @drwillbarker
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Reposting as it's Volunteer Week and these are just a few of the amazing Volunteers at UHP. You are all incredible. @VolunteeringUHP
@UHP_NHS @VolunteeringUHP A massive thank you to all the volunteers (not all pictured) that came across to Brittany House this week to support a mass letter sending exercise. You are wonderful and the support has been greatly appreciated.
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We’re beginning our 2nd day of #experienceofcareweek with the fantastic @lgoodbu sharing a great presentation on the power of digital stories. Our favourite quote “stories are data with heart”. Fantastic start to the morning. Would you be interested in sharing your story with us?
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Great first day celebrating #IamExperienceofCare week getting out on the wards speaking to patients and carers. Some amazing insights shared. Please follow this page to stay up to date with all our activities this week and beyond. Exciting things are happening :) @UHP_NHS
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#RightToRehab - Rehabilitation strategy and lead in every hospital and health board in UK - Sign the Petition! https://t.co/DGDsyve28B via @UKChange
change.org
#RightToRehab - Rehabilitation strategy and lead in every hospital and health board in UK
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Our hospital @UHP_NHS is extremely busy and please use 111 or alternatives to the Emergency dept if appropriate- thank you .
Do you have a minor injury or illness? Dr Anne Hicks explains what the Cumberland Centre can help treat. Not sure what service is right for you? Contact NHS 111 or visit https://t.co/5EBhJcvLai. In a life-threatening emergency, dial 999.
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Excited to announce I’ve joined @UHP_NHS as their #patient #experience and #engagement lead. Thrilled to contribute to enhancing healthcare interactions and fostering meaningful connections. Looking forward to making a positive impact on patient care :) #1bigteam
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Over the past nine years, more than 80,000 people have signed up for the School for Change Agents. It gets consistently positive reviews and for many people it is lifechanging. If you want to rock the boat (make positive change happen) without falling out, join hundreds of
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Week 2 of Speak Up Month is here!! This week’s Wear Green Wednesday theme is ’50 shades of Green’. Share your photos with us for a chance to win a chocolate prize! #weargreenwednesday #BreakingFTSUBarriers @UHP_NHS @VolunteeringUHP @NatGuardianFTSU
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Thanks for joining in today team!
And the winners of the best green accessories to support #weargreenwednesday #BreakingFTSUBarriers are the Quality and Safety team. Thank you for supporting Speaking Up at UHP! @UHP_NHS @punc13zoe @AnnJamesNHS
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It's nearly here!!! Show your support for Speaking Up by wearing green tomorrow, share your photos with us for a chance to win a chocolate prize for the best green accessories tomorrow! @UHP_NHS @VolunteeringUHP @NatGuardianFTSU
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Know someone interested in making change? TAG your friends and colleagues! Registrations for our FREE online course are now open: https://t.co/tabA5Q332q
#S4CA #NHSHorizons #HealthcareTransformation #NHS
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