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… not transparent at all. And the transaction they reversed for us shows as eligible for seller protection and confirmed address. Yet they took the money and changed the status to “do not ship (a week after the transaction) with no means to make use of seller protection!

… reverse past transactions into their own pocket. Just quotes it’s with a specialist team and happening to loads of sellers but they don’t know why. Because of how it’s done everyone should check their PayPal’s transactions and raise a formal complaint…

Still no further with TikTok! Telling me that it can’t be appealed. Yet their own policy states an invoice from a distributor is sufficient. Which I uploaded! 😡

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@TikTokSupport @CitizensAdvice any help you can offer with @tiktok_uk illegally with holding our money and having banned us for allegedly selling counterfeit products but refusing to review the invoices confirming they are authentic??? We are too small to take them to court 😿

@TikTokSupport … to pay out money they are holding for orders we already shipped! How can it be acceptable that a marketplace platform in the U.K. can just ignore evidence of the contrary to what their automation decided and illegally withhold money that belongs to its sellers???

Still arguing with @TikTokSupport apparently they will not accept an appeal as their AI has determined our products are counterfeit. Yet I provided them with invoices of the official U.K. distributor confirming their authenticity! To make matters worse they refuse…

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Anyone interested in covering a story on how @tiktok_uk bans UK sellers and withholds their money on orders dispatched because their AI decided so with no way of appealing the decision or talk to a human? @BBCNews @Telegraph @DailyMail @TechCrunch @MartinSLewis #tiktokscam

So @RoyalMailHelp @RoyalMailGroup is saying that a box with an ECT rating of 44 is not sufficient to claim for damages to non fragile items in their network. So what would be a titanium box? Clearly one of your guys drove over my box with a van. 🤷🏻‍♂️ (photo from brand new box)

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Part 2 @faire_wholesale Suspended our retailer account without providing a proper explanation as to why and refuse to provide any details at all on the pretence of “platform security” 🤷🏻‍♂️ how not to look after your customers. #PoorCustomerService