Jack Randall
@JackRandalll
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Marketing & Comms @OpenStore . Investing & advising. Head of Comms @RobinhoodApp before.
New York City
Joined July 2009
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I talked with
@SG
’s
@mixingboardco
about my brute-force entry into tech, dropping out of college to join Robinhood, learning by osmosis, & shifting comms strategies as 💩 hits the fan.
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6 years ago today...signed from summer intern to full time employee at a little startup called Robinhood 🤯
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4️⃣ years ago, I dropped out of college & joined a 13-person startup w/$3M seed, promising to “democratize the stock market.”
In college, I remember setting my alarm at 6am for earnings & getting ripped off by ETrade, so when I read about Robinhood’s mission, I sent this DM..
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63
1K
After 6 years leading comms
@RobinhoodApp
, it's time for a new chapter. A lot has changed since I decided to leave college to join the then-13 person, largely unknown startup with $3M in seed funding...
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9️⃣ years ago we launched
@RobinhoodApp
on the App Store 🤯
We got in around 5am pre-market to gear up for a busy day. It was all hands on deck answering support emails, jumping in on Product Hunt, & logging customer feedback & bugs. Here are a few shots from that day/week.
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Meet Arden Ventures ✨ I’m formalizing my angel investing & occasional project work after a year of attempted calm. 🧘🏼♂️
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📍 I moved to NYC after two amazing years in Austin!
be my friend pls 🤗
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What a special moment yesterday was. Congrats to the entire team ❤️
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Five years at Robinhood this month. There are not many things I’ve done for five years. I’m as bullish as ever - and believe we’re one of the few companies that matter.
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👨🏼💻I’m backkkk!
I recently started at
@JoinOpenStore
to lead communications! Pumped to work with
@rabois
@melanter
+ team as we support e-commerce entrepreneurs, and later, bring spontaneous discovery back online. 🛍️🛒
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Joined Robinhood as a PR intern 2yrs ago..& later left college
pre-launch
13 people
$3m seed
Some risks are worth it
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I built a Marketing Directory, a curated list of top marketing, branding, & PR resources. I realized this didn’t exist & decided to make my personal list open to everyone - as well as expand it to include faves from other marketing & comms leaders.
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TD Ameritrade, Schwab, Interactive Brokers, and Webull (I think) all restricted trades for those stocks too
Regulators may have pressured the brokerages
I wish trading was open/neutral across all platforms, but it’s worth noting the Government may have exerted pressure
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I recently started helping friends’ startups/my angel investments with comms & it’s been ~so~ rewarding. Love helping founders tell their stories & working with great reporters. I forgot how much fun/fast-paced early-stage startups are…✨
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"If you're offered a seat on a rocket ship, get on." 🚀
Three years at Robinhood & soaking up every day.
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Robinhood’s hosting a crypto focused event in June at our beautiful new space, in partnership with SF’s
#WomenInFintech
group. Who should we have speak/attend?!
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I’m so happy right now. That’s it. I’m happy, and gay, and hopeful. 🇺🇸
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Phenomenal Women in Crypto event at Robinhood this evening, with speakers from BitGo, Core Innovation, Ripple, & Robinhood
#WomeninCrypto
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We focused on customer research and listened to people, launched products people loved year after year, forced the industry to eliminate commission fees, and created millions of new shareholders in this country.
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Hello, Bloomberg profile! Wonderful look at Robinhood's incredible growth, view that everyone should participate in the markets, & magic that is us launching products. Blast collaborating w/
@julieverhage
&
@chafkin
over the last few months.
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“Moving” to NYC for October/November. Say 👋🏼, New Yorkers, and send some recs!
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If you read one thing about Robinhood, make it this beautiful profile in Fast Company's September issue.
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I’m testing this new, twisted productivity thing where I wake up at 5:30am so I’m not behind on emails from NY media & breaking news... day one is tomorrow. Let’s see how this goes...🌅😩
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Founders, if you want a comms person on your cap table - would love to talk!
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It's a beautiful thing to open the Robinhood app on a Saturday and see market data for so many cryptocurrencies
$BTC
$ETH
$XRP
$LTC
$BCH
$ETC
$ZEC
$XMR
$DASH
$XLM
$QTUM
$BTG
$OMG
$NEO
$LSK
$DOGE
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Excited to share that Robinhood has acquired the media company, MarketSnacks, creators of a top rated financial newsletter and podcast. We will be re-launching it as Robinhood Snacks and sending out a daily newsletter and 15-minute podcast.
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First magazine cover for Robinhood & for Vlad! Thrilled it's finally public & can't wait to see it on newsstands. 💥
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At the time, people thought the business model wouldn’t work and that young people didn’t want to participate in the financial markets.
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Wait up is this
@PartyRound
magazine fiction or ?
👏🏼 to the Party Round team on making the ‘22 tech hellscape a little more enjoyable
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Let's stop giving this man airtime "Scott Galloway, a professor of marketing at New York University’s Stern School of Business, compares the Uber chief to Sheryl Sandberg, “the pretty face” that obscures the damage their firms are doing to society."
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Baiju on Bloomberg Technology with
@emilychangtv
talking Robinhood Crypto and the importance of more players in the market for retail investors.
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Many memories to smile about & many thx to give, but special thx to
@bprafulkumar
@vladtenev
for taking a chance on me, product/design/eng for making my job easier w/ brilliant products, comms team for joining me on the ride, 100s of media I've had the pleasure of working with ♥️
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1M+ users and $30B transacted.
Big things coming in 2017.
The analysts spoke too soon!
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The "Robinhood Recap" is really well executed. Apparently, I was the 26th customer (!), only made 28 trades in 2020, and $TWTR was my first stock on the platform
#MyRobinhoodRecap
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@paigefinnn
yep! the old sliding into DMs
4️⃣ years ago, I dropped out of college & joined a 13-person startup w/$3M seed, promising to “democratize the stock market.”
In college, I remember setting my alarm at 6am for earnings & getting ripped off by ETrade, so when I read about Robinhood’s mission, I sent this DM..
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I talked about the wonderful world of comms w/
@sarthakgh
:
• founders as the chief spokesperson
• teams singing from the same song sheet
• when to go on-record vs. off-record
• navigating critical news cycles
• comms leaders being more public-facing
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Great talking about our 10 million account milestone with the stockmaster himself,
@jimcramer
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Our Comms org is growing! Looking for a Head of Internal Communications to inform, engage, & inspire the team, as well as a Social Media Manager to lead content & brand strategy across our social channels. 👉🏼
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Love these stories of people “voting” through their investments
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We’re building on our mission to democratize America’s financial system, and looking for the very best talent to join us along the way.
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Said goodbye to our family dog of 17 years today. I hope it’s true that “all dogs go to heaven”💕
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Here I am biting my nails & rooting for Clark County, Allegheny County, and Maricopa County all morning
Is this what sports are like?
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We just launched Robinhood Crypto, bringing all your investments to one platform! 24/7, commission-free trading of $BTC and $ETH is coming!
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Have a look at Robinhood's Menlo Park headquarters, a space designed by ranch-style architecture originator, Cliff May, in 1951.
```
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🕺🏼 Moving to Austin, TX at the end of the month! Can’t wait to join the fun crew already out there, where country music is more tolerated than in the Bay Area 🤠
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Excited to welcome Amazon’s Jason Warnick as our CFO!
scooplet: Not just Airbnb hiring a CFO from Amazon today.
Robinhood has hired Jason Warnick as its CFO. Warnick joined Amazon in...the 20th century. Been there since 1999.
Big move in Robinhood IPO prep.
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Cheers to
@jaentwistle
+
@KyleTibbitts
@Wander
- they’re creating the highest-quality vacation and work-cation experience by owning the entire stack… was an easy decision to write my largest check to them
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Google Play Award, Design
Apple Design Award
Google Best Apps '15
Apple Best Apps '15
Who said finance isn't cool?
Robinhood won the Play Award for Best Use of Material Design! 🎉 Check out
@GoogleDesign
's Case Study on us 👉🏽
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This cover!
Apple PR 🏆
I know what I'll be reading tonight.
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Robinhood for Web is here! And we’re now over 3M users and $100B in transaction volume Tip
@Techmeme
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Moments like this remind me of my favorite crisis PR mantra: “Tell It Early, Tell It All, Tell It Yourself.”
There’s still time for
@sama
to control the rumors. He should tell his side on his blog tonight & time it with an exclusive with a reporter he knows & who is fair.
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👀 hugs to my former colleagues...all have good intentions & working under unprecedented market conditions (same w entire brokerage industry). Sad how fast pitchforks came out today tbh.
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Thrilled Robinhood won the Apple Design Award! First finance app to ever win one! Design matters, even in finance.
http://t.co/llQKSOM9d8
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Future of Coffee + Future of Fundraising = Party Grounds! Fun Drop by
@Cometeer
&
@PartyRound
🤝
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I slipped
@lmCardiB
lyrics on Robinhood’s Twitter feed & people are *loving* it
#BardiGang
"I don't dance now, I make money moves
Say I don't gotta dance, I make money move"
@iamcardib
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You know, this story would shock me way less if the CEO was a first-time founder and had never worked with media, but he founded Vine, which Twitter bought so...
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It’s always worth waiting an extra day for
@matt_levine
’s take on all-things-Robinhood. Read this, friends and foes.
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It’s actually a smart move by Biden’s team to get him out just now and condition everyone that this will 1) take more time and 2) reinforce that every vote must be counted (something Trump/RNC is pushing against). 🇺🇸
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Always exceeding expectations over here
@RobinhoodApp
. The latest from our friend,
@MarkCalvey
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Got to NY last night and being on Eastern time to read news & have some time before the markets open is such a joy. 🤓
Did *not* enjoy waking up at 6am in SF.
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Sam Bankman-Fried overexposed himself.
(all over the media/TV, made grand statements about everything from political contributions to his acquisition plans).
That’s why the Binance news seems surprising right now. FTX/SBF appeared far mightier than they ever were.
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Today, we're excited to announce Cash Management—a new feature from Robinhood, through your brokerage account
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Super bullish & energized by the latest vote of confidence in Robinhood by DST Global, Sequoia KPCB & Capital G. Stay tuned for more competitively priced, brilliantly designed financial products from us. (PS we’re hiring)
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Bloomberg had us on today to talk about the world of e-commerce,
@OpenStore
, and our latest offering, OpenStore Boost.
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On Bloomberg now:
@vladtenev
talks with
@Selina_y_wang
about our growing options business, Robinhood Crypto, and how we are becoming the Amazon of finance
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Today, we released commission-free options trading! Congrats to the team for launching one of our most frequently requested services to date. Exclusive w/
@julieverhage
Tip
@Techmeme
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🕺🏼 happy dance 🕺🏼
AQI is 9 near me (& verified across 3 services!)
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The fine folks
@FastCompany
named
@RobinhoodApp
one of the Most Innovative Companies in Finance. They know what's up.
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Robinhood's bringing 200 jobs to Florida! Excited to announce our Brokerage Ops, Compliance, & Support Center.
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So excited to be one of the first investors in
@FYPM_vip
, founded by the power duo
@MsYoungProfess
&
@ish_meh
! Congrats on raising a $1.3M pre-seed to bring transparency & information to creators — & accountability to brands
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I really really need to stop visiting NYC in September. Makes me want to move.
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If your wedding registry pops up on google when I search you ahead of a meeting, I’m clicking 👀
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Today we announced that you can buy & sell Litecoin & Bitcoin Cash, commission-free. We also shared we've reached over 5M people across the entire Robinhood platform.
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Congrats to Baiju, Vlad, & everyone else recognized on
@FortuneMagazine
’s
#40under40
list 👊🏼
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I'm hiring a Communications Associate & a Social Media Manager! 📰🗞📱
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We're excited to share that over 10 million people have accounts on Robinhood!
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Just asked a waiter to “surprise me” and bring out whatever main he recommends. My chill factor post-employment is freaking me out.
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This is an absolute coup for Robinhood's Engineering team and bodes well for our continued contributions to the open source community. Welcome to the team,
@leeb
! 💻👏🏼
I recently left Facebook after working there for nearly 10 years. I’m excited to share that I’m joining
@RobinhoodApp
to help lead web engineering.
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We believe knowledge is power, so Robinhood is launching a fully rebuilt newsfeed—with sleeker design, more trusted news sources, and ad-free video. We also partnered with Dow Jones to provide WSJ market news coverage at no additional charge.
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