Anyone can record, no sign-up or installs needed!. Get started:

Create a link & drop it in your website, email footer, helpdesk workflow, or even pin it to your Slack #bugs channel. Track bugs across projects, customer groups & more.

New in Jam! Bug reporting links are now reusable. So your customers can report bugs async & you can fix them faster

You can now put jam on your customers.

Catch the full ep on YT:

New 🎙️ Patrick Leung is the CTO of Faro Health - a software that helps pharma giants design multi-billion dollar clinical trials. Patrick spoke about how his team is using AI to ship faster than ever before in one of the slowest moving + highly regulated industries out there.

Get started with Jam for Intercom ↓

Just launched! @Fin_ai + Jam. Now @Intercom's AI agent can get bug reports from your customers

Go check out Alex's pod here:

You can find the the full ep on YT:

Which parts of the customer success workflow does AI really help with?. Last week, @_irtefa asked Alex Turkovic (Sr. Director of CX at.@belfrysoftware + host of The Digital CX podcast) what’s been most useful:

Check out the full ep on YT:

New 🎙️ How AI is changing the customer success function, with Belfry’s Sr. Director of CX, Alex Turkovic!. @_irtefa and Alex spoke about:. – How AI can flag churn risks before customers complain.– Why CX teams are hiring automation specialists over trad CSMs.– The tools he uses

Fin 🤝 Jam.

Get Jam for iOS:

Launching today! Logging bugs on mobile just got even faster 🐆. Check out the new widget & shortcuts in Jam for iOS:

Full conversation here:

We asked @honeycombio CTO Charity Majors (@mipsytipsy) if AI has changed the way they hire engineers. Here's what she said 👇

Every week we ship a new episode of AI Speedrun where we unpack how top engineering orgs (like Vercel, Wix, Intercom, etc) build w/ AI.

New 🎙️ How @honeycombio uses AI w/ CTO @mipsytipsy . – AI’s real impact on their eng team's velocity.– Why Honeycomb hasn’t changed how they hire engineers.– The rise of "disposable" software and what that means for reliability engineers. All on the latest AI Speedrun ↓