I’ve written for quite some time about how the art of “customer success” has been in decline. How every CS call I get, every QBR, has turned into an upsell Zoom. Often with someone that has never even heard of us or even spent 5 minutes to understand how we even use their own

Urgency, urgency, more urgency

Had a friend tell me once: "When you're feeling overwhelmed, there are only two things you should do––get your sh*% organized and get to work. All of the other advice out there is just noise. Peace is found in progress."

Delighted to share this latest acquisition, allowing @nezasatravel customers to sell a wider range of travel packages

Question for the #saas world - customer signs a 24 month contract but then decides not to pay and tries to leave two months in. When do you take the churn?

'What winning the Carabao Cup taught me about b2b sales'

WE HAVE DONE IT!!!!!!!!!!!

I don’t agree with 100% of this but seeing a political leader speak so clearly about the trade offs between risk aversion vs technology acceleration is refreshing

Delighted to share that https://t.co/UcrvzwaHFw has acquired Customer Success Excellence and rebranded it as @ExcellenceInCS - stoked to take this to the next level! More on LinkedIn: https://t.co/sCDBY3DpYO

Tap, hold, load in 4k...just kidding! Delighted to be heading to @fitur_madrid in Madrid next week - will you be there? Let's connect #FITUR @nezasatravel

Nezasa reveals results of Tui partnership

I'm delighted to share the succes of TUI Tours in our latest @nezasatravel customer case study. Read more to learn how @TUIGroup is delivering a truly connected trip

Congratulations to the @TUIFRActu team on launching #TUITours in France! Here's to a continued successful partnership between @TUIGroup and @nezasatravel

Excited to see our partnership with Hubby featuring PhocusWire's weekly news briefs. Follow the link to know more about our exciting partnership and other news from the global travel industry: https://t.co/bASAua12FR Thank you @phocuswire for sharing our story.

Off to @GainsightHQ #PulseEurope2024! Looking forward to see old friends and making new connections! #CustomerSuccess

Delighted to share ⁦⁦our latest⁩ partnership - Travco Group signs with ⁦@nezasatravel⁩

Our closing ad “We believe in each other. We’re not falling for these folks who are trying to divide us.” 🇺🇸 🇺🇸 🇺🇸

🎉TUI Tours Tailor Made Travel Platform is Live in the Netherlands! Powered by Nezasa's TripBuilder, TUI's platform enables travel agents to create fully personalised itineraries tailored to their clients' preferences. Read more: https://t.co/LOsz5KNfks #TravelTech #TUI #Nezasa

Exciting News: Bentour Reisen, renowned for its agility and innovation, is expanding into the modular travel space, supported by Nezasa TripBuilder. Read more about this exciting new project in the FVW article! 👉 https://t.co/ehjDAmjxfv #bentour #nezasa #traveltech #fvw

Stay at least 1 year to learn Stay at least 2 years to grow Stay at least 3 years to count Stay at least 4 years to run a big part of the place Rarer today, As true as ever