Jamie Cuffe
@CuffeJamie
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Building @paceagent 👟 Past @retool, cheer (acq by retool), @sequoia
New York, NY
Joined October 2012
Today we're excited to launch Pace, the agentic process outsourcer (APO) for the insurance industry.
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GPT-5 is a leap forward for agents in highly regulated verticals. Legacy BPOs in insurance struggle to maintain accuracy on complex policy and claims documents. We worked with @OpenAI @OpenAIDevs to deliver a new state of the art for accuracy in Pace's insurance form bench.
At Pace, we’re building the AI-native BPO for insurance. Insurance carriers process hundreds of billions of documents every year, each with its own nuance and structure. We’ve worked with OpenAI to apply GPT-5 to mission critical insurance operations tasks and it is setting a
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We're hiring an exceptional team across applied AI, engineering and operations to accelerate this mission. Join and help us set the pace!
withpace.com
Pace is an AI-native business process outsourcer (BPO) for the world's leading insurers. We combine AI for document processing and web automation with human review to automate tasks like submission...
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The result? Scalable, cost-effective, and highly accurate outcomes for the world's leading insurers.
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3/ Act by integrating seamlessly with your internal systems via APIs or web portal navigation – just like a human would.
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2/ Reason over those documents to apply specific business logic and rules.
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1/ Intake complex long-form insurance documents and extract information.
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The Solution.Pace combines AI agents with deep industry expertise to automate mission critical tasks from submission intake to policy servicing to claims with three steps:.
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The Problem.Our industry spends $300bn every year on business process outsourcers to handle billions of back office document processing tasks.
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RT @Avanika15: we shipp’d 👭 on-device lms and frontier cloud lms. and…they were a match☺️. 98% accuracy, just 17.5% the cloud API costs. be….
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RT @jsarihan: 📣 Huge update — I’ve started a new company!. After 4 years at Ramp, I’ve started something new (and we're hiring). The past f….
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Awesome seeing @RealKevinYang and @zihuajliu craft the ideal email assistant from the early days of EmailTriager. Congrats on the launch Serif team!.
This time, it ACTUALLY works!! ✨. Meet (, the first AI email assistant that writes emails you would send without edits. How? It continuously learns what makes you, you - your voice, workflows, priorities and relationships. Watch More 👇
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RT @pk_iv: The next billion dollar company will be powered by Browserbase. We already help hundreds of AI startups automate the web at sca….
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Congratulations Fillout team on such a well deserved milestone and here’s to the next!.
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2. Treat your customers like they’re on your team. Fillout customers love the product and, with a team that ships so fast, they’re a real part of the roadmap. Achieving this makes it obvious what products to ship next.
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1. Put the north star first. Every Fillout update comes with the top metrics at the start. No distractions just double digit growth every month since they started.
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If you know @domwhyte42 and the @filloutcom team, you know that all this success (1000s of customers all with lifetime negative burn) comes from 3 things:.Hard work.Thoughtful product building.Relentless execution. I'm constantly learning from Fillout but 2 lessons stand out.
Excited to announce our seed round, negative lifetime burn and Fillout 2.0. 2 years ago we launched Fillout as a simple form builder. 49 major updates and 3 new products later, we now serve 1000s of paying customers and 100k+ teams across forms, scheduling, payments, workflows
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Go Alexandra! 🎉 Such a rockstar - couldn't be more excited for you and Bessemer!.
Join us in celebrating @AlexandraSukin on her promotion to Vice President! 🎊 . Alexandra invests in consumer, vertical software, marketplace, and application-layer AI businesses.
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