@janoldenburg My alternative model and motto, is: "Ask not: Why is my patient non-compliant? INSTEAD, ask: What did I not hear, not offer, not ask?" cs

Decision aids can help people process the complex emotions that come with big health care decisions. Create empathy-centered decision aids with these tips from CommunicateHealth:

Workshop O Que Importa para Você ? 🇧🇷 CC in English #oqueimportaparavoce #wmty #wmty24 @WmtyWorld @WMTYScot @ChrisAug89 @PersonCntrdSco

3/3 This reminds me of how important it is to ask “What Matters To You?” @WmtyWorld https://t.co/xXH6LkVE1Z @Mental_Elf

-do I try to understand why my patient didn’t make our appt? -Or do I get defensive when a patient gets angry with me for a system that is failing them?…” “Start the change we need…” “Make different choices.” Well said! #Quality2024 2/3

Keynote #1 Community and Equity https://t.co/d2IJLQteYn Speakers: @ProfKevinFenton @Jlyons1978 @MarieGNHS & @KedarMate : “Everyday we make choices in our work. -do I look for the inequities that might be present? -do I ask my patients about their social circumstances? 🧵

She is Inspiration personified. And only 24yo. @DazeAghaji Keynote 2: What can health and care systems do to mitigate the global climate emergency? (with Anthony Costello @globalhlthtwit and Daze Aghaji) Livestream/recording available on this webpage https://t.co/d2IJLQteYn

Thanks for the link @HelenBevan So glad for this livestream for those of us who cannot be there. We are with you in spirit, however! #Quality2024

Great work here 🎯 Let’s talk about “What Matters to You?” Care in long term care facilities and with people who have dementia. So important and so rarely done.

This. Such a small thing can have such a BIG impact on the patient (and physician) experience 💯 #humanexperience

@clairehsnyman @WmtyWorld Clinicians can increase #JoyInWork by increasing what matters to them. #WMTY conversations w patients are foundational to patient-centred care and indicate professional humility. https://t.co/3FJRsK7DLl @HDCBC_Canada

Dive into our resources created to help you spread the word about “What Matters to You?” in your workplace, school or community! https://t.co/IJoDz5fdfH #WMTY

This should be a strategic initiative embedded from the top down as the impact is that big. When we ask "what matters to you", "what is important" of patients, families, caregivers AND staff, we change the conversation ➡️ impacts outcomes + experience of care #WMTY @WmtyWorld

Thank you @simmons_leighmd @ksepucha @SamiraDaswani So much and of so much value in this understated podcast. Shared medical/health decision-making from both sides of the desk. And there is a part 2 to still come @WmtyWorld @TheIHI

Outstanding story about the growing need for social workers in the US, featuring @HowardU_SWDean Sandra Crewe. #Socialworkers https://t.co/agRRbszo3W

Everyone has an emergency department story. From both sides of the gurney. It’s important we bring our voices forward about how important access to this care is for us. Pls read, sign & share with just 1 person today ❤️ TY @CAEP_Docs https://t.co/VzJbbXDeVj

As we moves towards #healthcare reform, let's put #peoplecentred care as our guiding star - for patients, families, caregivers, health care teams & our health care system. This video captures it all ❤️ @AccredCanada https://t.co/fuUkU5yG8T

PSA: Survivors of medical trauma are frequently invited to speak at conferences. The stories they tell are harrowing and educational for anybody who cares for patients, which is why they are popular participants in plenary sessions and panel discussions. 1/3

Time for radical reform in healthcare education for compassionate care. @bailey_suzie & colleagues advocate for transformative changes in curricula and care conditions. 👉Read more: https://t.co/DLdbwnYPSI @TheKingsFund @DrDominiqueAllw @nicki_macklin @vmontori @BobKlaber

I wanted to share some of my thoughts on today's Supreme Court decision on affirmative action:

“I may be biased, but the most powerful, productive, and strategic conversations took place away from the main stages and exhibit hall floor in the Patient Advocate Lounge”, said @GraceCordovano Thank you Grace. Powerful thread, Applies to All. 😔💙Your Mom. @WmtyWorld