TJ 🐝 (he/him)
@tjharrop
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Lost in the space between engineering and design, working in Design Systems where nobody questions it.
Sydney, New South Wales
Joined August 2008
I don’t know which UXer needs to hear this, but a good experience is a website accepting your name, not a nice looking error message telling you it doesn’t.
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Fancy nav UX: - Uses a sticky menu - Mixes CTAs with links - Appears and disappears on scroll Good nav UX: - Uses a static menu - Doesn’t bombard the user with CTAs - Appears when the user is at the top of the page Boring UX = good UX Don’t overthink it.
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https://t.co/XVdGFTgArB 🤔 Is it possible to have a mature design system and scale it without maintenance issues? 💫 You can find an answer to this and other question in our new report! Thank you @tjharrop, @ryanrkane, @AmeliaRuzek for quotes and participation in the study!
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If this works as advertised (or when it does, if that isn't yet) it's a massive game changer for design system teams
1/ Introducing AI-driven customer support - transform your knowledge base into AI chat in 2 minutes You can request access here: https://t.co/4KBpYVHsZ4 We've spent last year building this and are totally going to change how support is done Example: PG AI, available 24*7
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Today’s “weird validation error” caused by my name. I’ve said it before but I’ll repeat it - good UX is not being told your name is wrong, it makes no difference how nice the error UI is.
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@Independent you’ve got a typo and I’m too pedantic, and have too much of a helping complex, not to let you know
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It’s come my my attention that many people know the British word “innit” but don’t realise it has siblings “wannit” (wasn’t it), “dunnit” (doesn’t it) and, more of a cousin, summit (something). We really hate full words.
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Imagine gathering enough executive function control over 2 months to have enough to actually log in and do your taxes, to find out that you can't because the tax people don't do tech good
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Can’t help but think people who are doubling down on monarchy, and people who think QEII was responsible for stuff 300+ years ago are both equally living on another planet
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