@easyJet With regard to the delayed/cancelled 19.20 from Porto to London Gatwick (EZY8524), good customer service would suggest that you tell us what is going on. Delayed or cancelled? Today or tomorrow? Book a hotel or sleep on the airport floor. Just get the basics right!

Seriously? The 8.20 pm train from Waterloo to Winnersh/Earley/Reading has no toilets. That’s a journey of over an hour. Can that be right or even reasonable? #fullbladder

Rubbish service from @SW_Help south west trains between Reading and London Waterloo this morning. Last two trains cancelled. How many faulty trains are you running. Becoming a major deterrent to travelling. An utter shambles

And this week’s prize for the least accessible customer support centre goes to @bookingcom ! A prize to any consumer who is able to find an email address or phone number to call for help. Been stuck in a loop for far too long.... Poor service or deliberate?

Just had a call with customer service at @TalkTalk . It was like two monologues in search of a conversation. I wondered if it was a robot I was speaking to but I realised the service centre operator was on a script that he would not deviate from even if didn’t fix my problem!

Am seriously considering routing from Birmingham to Reading via London on all future trips rather than suffer the interminable torture that is the Birmingham to Reading service offered up by @CrossCountryUK expensive tickets and standing room only.

If there were awards for this sort of thing (perhaps there are?) @CrossCountryUK would get my nomination for the most overcrowded unpleasant service. Reading to Birmingham trains routinely standing room only and £60 for an advanced one way ticket. Shocking. Treated like cattle.

What levels of incompetence are in play with @TNLUK - I wonder how much money has be lost for good causes because you can’t run an online service?

Will @TNLUK postpone tonight’s draw in light of broken online platforms?

What is wrong with people that they leave such a mess? Filthy train out of Waterloo @SW_Help Every carriage strewn with litter

So your company accepts a booking. The driver calls to check where I am and a minute later cancels. Unprofessional - a breach of the great British ‘cab rank’ tradition. A second driver takes up the challenge - he also cancels. Where is the professionalism? Useless!

@uber. Oh dear. Been a fan until tonight and then I experienced the most unprofessional, discourteous service I have ever known. I will use ‘proper’ taxis from now and hope that you go out of businesss. Awful, unprofessional and frankly unsafe!

Appalling service from @marksandspencer - ordered a Christmas hamper for brother’s family a month before Christmas - despite providing a contact no they couldn’t find the house! Not delivered and closed today. Less than one day to source alternative. Rubbish, rubbish, rubbish

@CrossCountryUK -a shocking performance again tonight. £123 fare for delays both ways. No seats on way home and a missed connection. A stranded 14 yr old daughter. What a shambles! I am furious.

Overcrowded, overpriced trains the norm for @CrossCountryUK. Need to invest in longer trains - never been explained why this cannot happen

@CrossCountryUK @CrossCountryUK Here we go again. Rip-off fees for standing room only. 7.46 Reading to Newcastle - FOUR carriages only. It's a disgrace.

If @CrossCountryUK had any respect for its paying passengers it would add more carriages. £123 to stand from Birmingham to Reading. Awful

Poor performance from @VirginTrains tonight. Birmingham train abandoned at Watford. Following train slow. No communication. Crowded and hot

Unbelievably bad communication this morning @SW_trains. Just tell us what is happening. Useless.

Frustrated but sadly not surprised. Cancelled 7.32 from Sunningdale to London. Another poor show from @SW_Trains. Sardines on next train

@SW_Trains helpfind this lady!!