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SWR Help Profile
SWR Help

@SW_Help

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Our team provides 24/7 travel updates from across the SWR network. Questions? Simply send us a DM. Start your journey: https://t.co/4d2GLoYQ6R

Joined September 2011
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@SW_Help
SWR Help
45 minutes
✅ Trains are now running normally following an earlier train fault at Richmond and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 https://t.co/fqZVRnUjhN
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southwesternrailway.com
Delay repay is a compensation that you can claim when your train is delayed or cancelled. Claims can be made up to 28 days after your journey.
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@SW_Help
SWR Help
1 hour
⏱️ We have received an update and disruption to our services is now expected until 22:00. As the investigations are ongoing this may change but we will update you if it does.
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@SW_Help
SWR Help
2 hours
⏱️ We have received an update and disruption to our services is now expected until the end of the day. As the investigations are ongoing this may change but we will update you if it does.
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@SW_Help
SWR Help
2 hours
✅ Trains are now running normally following a signalling problem between Totton and Redbridge and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 https://t.co/fqZVRnUjhN
Tweet card summary image
southwesternrailway.com
Delay repay is a compensation that you can claim when your train is delayed or cancelled. Claims can be made up to 28 days after your journey.
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@SW_Help
SWR Help
2 hours
⚠️Due to an earlier train fault at Richmond the line towards Clapham Junction is disrupted. Train services running through this station may be cancelled or delayed and disruption is expected until 23:00. More information:
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southwesternrailway.com
Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey
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@SW_Help
SWR Help
3 hours
✅ Trains are now running normally following a signalling problem between Brookwood and Woking and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 https://t.co/fqZVRnUjhN
Tweet card summary image
southwesternrailway.com
Delay repay is a compensation that you can claim when your train is delayed or cancelled. Claims can be made up to 28 days after your journey.
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@SW_Help
SWR Help
3 hours
⏱️ We have received an update and disruption to our services is now expected until 21:00. As the investigations are ongoing this may change but we will update you if it does.
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@SW_Help
SWR Help
4 hours
Following a signalling problem between Totton and Redbridge, all lines have now reopened. ⏱️ At this time, we estimate that disruption to our services will end at 19:30. More information:
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southwesternrailway.com
Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey
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@SW_Help
SWR Help
5 hours
⏱️ At this time, we estimate that disruption to our services will end at 21:00. Some lines are blocked and your journey is likely to take longer. We will let you know if this changes or when we have more information.
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@SW_Help
SWR Help
5 hours
⚠️ A signalling problem is affecting the railway between Totton and Redbridge. Trains may be delayed or revised because of this problem. More information:
Tweet card summary image
southwesternrailway.com
Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey
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@SW_Help
SWR Help
5 hours
⚠️ Planned engineering works are taking place on the South Western Railway Network from Saturday 15 to Sunday 16 November. The Guildford, Poole, Salisbury, Leatherhead, Staines and Island Line areas will be affected. For full information, please check our website 👇
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@SW_Help
SWR Help
5 hours
🎫 Your ticket will be accepted, at no additional cost, on the following services: 🚌Falcon Buses 557 between Addlestone - Chertsey - Shepperton - Upper Halliford - Sunbury
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@SW_Help
SWR Help
5 hours
⏱️ At this time, we estimate that disruption to our services will end at 20:00. We will let you know if this changes or when we have more information.
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@SW_Help
SWR Help
5 hours
⚠️ A station lighting issue is affecting the railway at Upper Halliford. The station will not be served. More information:
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southwesternrailway.com
Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey
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@SW_Help
SWR Help
7 hours
An amended timetable is operating between London Waterloo and Exeter St Davids. The full timetable is set to be restored from Saturday 29 November. Please check for updates here 👇 https://t.co/RthTuEXbhi
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southwesternrailway.com
We are sorry to announce that, due to temporary speed restrictions between Gillingham and Axminster, we are making timetable changes for services between London Waterloo and Exeter St Davids.
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@SW_Help
SWR Help
9 hours
⏱️At this time, we estimate that disruption to our services will be until the end of the day. Some lines are blocked and your journey is likely to take longer. We will let you know if this changes or when we have more information.
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@SW_Help
SWR Help
9 hours
⚠️A signalling problem is affecting the railway between Brookwood and Woking. Trains may be cancelled, delayed or revised because of this problem. More information:
Tweet card summary image
southwesternrailway.com
Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey
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@SW_Help
SWR Help
12 hours
⚠️ Planned engineering works are taking place on the South Western Railway Network from Saturday 15 to Sunday 16 November. The Guildford, Poole, Salisbury, Leatherhead, Staines and Island Line areas will be affected. For full information, please check our website 👇
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@SW_Help
SWR Help
12 hours
⚠️On Saturday 22 and Sunday 23 November, the lines through the Woking area will be closed for engineering work. Train services will be amended and rail replacement buses will operate. Some journeys will take longer than usual. Please plan ahead👇 https://t.co/RGQyuLbY8W
Tweet card summary image
southwesternrailway.com
Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey
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@SW_Help
SWR Help
12 hours
✅Trains are now running normally following a signalling problem between Box Hill & Westhumble and Dorking and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation https://t.co/fqZVRnUjhN
Tweet card summary image
southwesternrailway.com
Delay repay is a compensation that you can claim when your train is delayed or cancelled. Claims can be made up to 28 days after your journey.
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