designers, we need to talk. design is not about the figma you made. design is all about how your vision gets implemented & used by users. your pixel perfect figma is worthless if you can’t realize it in the end product, whether the medium is code or something else.

The fastest way to kill your vSaaS company: Trying to serve too many verticals at once. Pick ONE vertical. Own it completely. Then expand. Toast didn't start with "restaurants." They started with single-location full-service restaurants in Boston. Specificity wins.

Building vSaaS is a 10-year game minimum. If you're optimizing for a quick exit or fast growth at all costs, you're going to make decisions that hurt long-term value. The best vSaaS companies compound slowly, then suddenly. Patience is a competitive advantage.

i hate when you have a beautiful design and then you implement it and the real data is a lot uglier than the mock data

Many people reach $1M ARR in 5–12 months — it took us 15. Looking back, I don’t think we could’ve gotten there any faster. You have to take the wrong paths first to figure out the right ones. Without suffering, you can’t know what’s wrong or right…

Hourly pay doesn’t make sense for home service technicians. Most techs don’t want to be rewarded for showing up. They want to be rewarded for producing results. At J. Blanton, shifting to performance-based pay changed everything. It aligned the goals of the business and the

The most attractive trait isn’t looks, wealth, or status. It’s energy. Walk into rooms with genuine enthusiasm, curiosity, and interest. You'll become a magnet for the highest quality people. Energy is contagious. Spread the kind you’d want to catch.

This is cool to see Cc @share_willow

What happened to 996?!?!?

ANNOUNCEMENT: I raised $3 million to make memes. Yes, seriously. Memes make millions. Welcome to the new https://t.co/2oO8zR7FkB

filmed this @share_willow ad for meta at the servicetitan conference. CPA is currently $11 beating our $19 CPA for other creatives.

Hung with @hubermanlab earlier today at @ServiceTitan conference 😤

day 1 at @ServiceTitan ✅

who is here at @ServiceTitan Pantheon conference?

A Theory on Why Pools Are So Hard at Scale I’ll keep this short. When you try to build a giant pool company, you quickly realize everything rests on the pool cleaner. They are the face of the business. They interact with the customer, carry your reputation, and represent your

I stand by every word I said last night I’m the most real wrestler in the WWE, and that includes the professional pretender who will chug a bottle of PRIME on my podcast then disrespect it on TV for a cheap pop But John was right about one thing: Clash In Paris is the most

Is Sam Altman considered god to ChatGPT

interviewed a guy who owns a couch/tile cleaning company. Did $5mil in revenue in 2023 and was left with roughly 5% margins after it was all said and done and everyone was paid. Switched to an aggressive performance pay model, did $5.5mil next year at 24% margins. Insane.

I have a friend who left M&A and bought a $2M HVAC company in a Tier 4/5 market. In towns like this, the best brand is your last name - locals buy from the owner-operator, not private equity. And they want to know the owner’s in town. 🤣 A year in, he’s learned it’s not all

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