rstormonth Profile Banner
Rachael Stormonth Profile
Rachael Stormonth

@rstormonth

Followers
10K
Following
741
Media
652
Statuses
8K

NelsonHall EVP. Interested in IT services, BPS, disruptive trends, sustainability, global neighborliness, most sports.

UK when at home
Joined October 2009
Don't wanna be here? Send us removal request.
@rstormonth
Rachael Stormonth
5 days
'As #supplychain enablement and transformation become mainstream, vendors' focus shifts from siloed processes and transactional work, such as order management, to an autonomous, optimized end-to-end supply chain...'
0
0
0
@rstormonth
Rachael Stormonth
5 days
#GenAI and #agenticAI in the #supplychain are gaining traction across product development, order management, delivery, and cash collection...
1
0
0
@DuckDuckGo
DuckDuckGo
1 day
The public vote on AI is live. Are you all in on AI? Hard pass? Somewhere in between? However you feel, it should be your choice. Send a message about where you stand.
18
12
78
@rstormonth
Rachael Stormonth
5 days
As #supplychain leaders continue to overcome siloed systems and focus on systems modernization, real-time visibility, and a predictive supply chain, the seamless integration of enabling technologies becomes vital...
1
0
0
@rstormonth
Rachael Stormonth
5 days
With the help of vendors and partner ecosystems, organizations are re-imagining #supplychain operations for predictive intelligence, resilience, and real-time responsiveness...
1
0
0
@rstormonth
Rachael Stormonth
5 days
.@Vaibhav_NH recently published a new @NHInsight blog post: 'Key Trends Redefining Supply Chain Operations in 2026' – https://t.co/w7WAurNS7u #SupplyChain #Operations #AgenticAI #AI #ML #ESG
1
0
0
@rstormonth
Rachael Stormonth
5 days
As #Salesforce moves from incremental #AI features to agent-led architectures, traditional approaches of organic capability building and incremental training may no longer be sufficient, particularly given #talent scarcity and compressed timelines...
0
0
0
@rstormonth
Rachael Stormonth
5 days
For the wider IT services industry, @TCS' acquisitions underline a shift in how scale vendors are responding to the agentic transition in enterprise platforms...
1
0
0
@rstormonth
Rachael Stormonth
5 days
At @TCS' scale, #Salesforce remains one of the few growth vectors large enough to influence performance, making inaction untenable...
1
0
0
@rstormonth
Rachael Stormonth
5 days
#NelsonHall views the acquisition of Coastal Cloud and ListEngage as a response to multiple, convergent shifts within the Salesforce ecosystem and the broader IT services market...
1
0
0
@rstormonth
Rachael Stormonth
5 days
.@GauravP_NH has published a new @NHInsight blog post: 'Tata Consultancy Services Returns to M&A with Back-to-Back Salesforce Acquisitions' – https://t.co/oLunLz7tpm #ITservices #GenAI #AI #QE #Automation #Cloud @TCS
1
0
0
@rstormonth
Rachael Stormonth
1 month
Congratulations Telus Digital!
@NHInsight
NelsonHall
1 month
Congratulations to TELUS Digital for being named a Leader in #NelsonHall's 2025 NEAT Evaluation for #CustomerExperience Services Transformation. @IvanK_NH comments on this achievement below: https://t.co/UosfEkIuPH #CXservices #CXtransformation #CX
0
0
0
@rstormonth
Rachael Stormonth
2 months
Access to the vendor names & scoring is available free to buyer organizations...!
0
0
0
@rstormonth
Rachael Stormonth
2 months
The #NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, with specific capability in build services, run services & AI, and around Microsoft products.
@NHInsight
NelsonHall
2 months
A new #NelsonHall Vendor Evaluation & Assessment Tool (NEAT) by @JohnL_NH analyzes the performance of vendors offering advanced #digitalworkplace services: https://t.co/r7i0Hj3WVQ #Digital #AI #DWS
1
0
0
@rstormonth
Rachael Stormonth
2 months
3) Employ levers using advanced technologies such as #AI, #digitization, Bots, and APIs 4) Assessment model: identify which dimension and lever will maximize benefits
0
0
0
@rstormonth
Rachael Stormonth
2 months
.@TCS' approach to transformation is a 4-pillar process: 1) Business review: identify a custom transformation path based on client circs 2) 4D transformation model: develop a transformation roadmap that relies on the principles of standardize, automate, eliminate, and simplify
@AndyE_NH
Andrew Efstathiou
2 months
I just published a new @NHInsight 'GenAI and Process Automation in Banking' vendor profile on @TCS: https://t.co/uhEwWOGszi @AndyE_NH #Banking #GenAI #AI #ProcessAutomation
1
0
0
@NHInsight
NelsonHall
2 months
.@IvanK_NH is launching a new #NelsonHall project: 'AI Enablement Services'. It will be essential reading for Chief Technology Officers (CTOs) & Chief AI Officers (CAIOs). #AIEnablement #GenAI #AgenticAI #DataServices #AItraining #AI
0
3
0
@rstormonth
Rachael Stormonth
2 months
'Increasing investment in #AIOps, #GenAI, and #AgenticAI for #cognitive #ITinfrastructure and #digitalworkplace services'
@NHInsight
NelsonHall
3 months
'Enterprises Ramping #GenAI & #AgenticAI to Drive Predictability Across the IT Ecosystem' – recent #NelsonHall blog post: https://t.co/i8TUojY5VQ #ITservices
0
0
0
@rstormonth
Rachael Stormonth
2 months
Technology-led initiatives, particularly those focused on #GenAI, analytics, and platform orchestration, are becoming central to modernization agendas in #procurement...
@NHInsight
NelsonHall
3 months
'With a shift toward outcome orientation, buyers are increasingly exploring commercial models that incentivize delivery partners to drive business results.' See #NelsonHall's 'Modernizing #Procurement Through #Digitalization' report for more insights: https://t.co/Mt5nmXidnw
0
0
0
@rstormonth
Rachael Stormonth
2 months
'#GenAI, automation frameworks, and low-code capabilities are increasingly central to new offerings. Talent remains a key bottleneck, prompting investments in certifications, partner university programs, and cross-skilling.'
@NHInsight
NelsonHall
3 months
'The ServiceNow market is expanding beyond its ITSM roots into broader enterprise functions, including industry-specific, customer-facing, and AI-driven workflows.' - Read more in our @ServiceNow Services report: https://t.co/NFTHhQK7xE #ITservices #GenAI #AI
0
0
0
@rstormonth
Rachael Stormonth
3 months
'Employing its four-pillar framework of Sustainable Enterprise, Reporting & Compliance, Climate Risk & Transition, and Growth & Customer Experience, @Capgemini combines technology and domain knowledge to deliver measurable improvements in #sustainability.'
@AndyE_NH
Andrew Efstathiou
3 months
I just published a new @NHInsight blog post: '@Capgemini and the Changing Face of Sustainability in Financial Services' – https://t.co/g3aRmTLQEl #Sustainability #ESG #FinancialServices #Finserv #Banking #Compliance #AI #GenAI
0
0
0