NelsonHall
@NHInsight
Followers
18K
Following
9K
Media
15K
Statuses
50K
NelsonHall is synonymous worldwide with excellence in #BPS & #outsourcing advisory and research services #BPO #ITservices #automation #RPA #HRO #RPO #CXservices
Global
Joined April 2011
Congrats to @Tech_Mahindra for being recognized as a Leader for the 4th year in a row in #NelsonHall's #CXServices Transformation 2025 #NEAT. @IvanK_NH comments on this achievement below: https://t.co/x6Scizn7Xl
#CX #CXTransformation #DigitalCX
0
0
0
New ResultsCX #CXTransformation profile. Clients looking for a vendor with specialized domain #CXServices in regulated industries, such as complaints remediation in BFSI and a strong social media CX practice, should consider this profile. https://t.co/WEJIdxYuR8
0
1
0
.@CloudPay discusses the importance of strong reward and #recognition programs and why they are key to employee satisfaction and engagement: https://t.co/kc5VAevJgo
#payroll #payrollservices #HR
0
0
0
.@Conectys opened its first #CXServices center in #Cairo 🇪🇬. Its 15th site globally @NHInsight
https://t.co/B0amhDBmUk
conectys.com
Conectys announces an MoU with Egypt’s ITIDA, formalising our presence as a global BPO provider in the region.
0
1
0
'Technological advancements in the experience and consumerization of services bring new ways of working to HR functions.' - Our Global #HRS Market Forecast: 2025 - 2029 has more details: https://t.co/pCskV3SquD
#HR #GenAI
1
0
0
This @Infosysbpm blog post explores some of the strategic imperatives that have led to the expansion of GCC mandates: https://t.co/F0t1APIggu
#ITservices #GCC
0
0
0
'The rising tide of open-source AI: Proprietary LLMs vs open-source models' – @Unisys
https://t.co/zBwR3LE7HD
#AI
0
0
0
.@WNSholdings says #digital technologies like AI, data analytics, ML, and NLP are streamlining the claims framework by reducing manual labor and swiftly processing mammoth data to mitigate errors and save costs... https://t.co/F6s5s2ecpM
#CX #AI #ML #NLP
0
0
1
'Legacy financial businesses cannot become #AI-first businesses without becoming fully digital, accessing relevant data as needed, and transforming legacy platforms.' – @AndyE_NH
https://t.co/PkoZpsvcMx
#GenAI #ProcessAutomation #Banking
0
0
0
According to @ADP, HR departments can identify areas where employees feel disengaged or unsatisfied, by analysing data. HR teams can then laser-focus their resources to target these issues, eventually improving employee morale... https://t.co/k6yjvc0c2V
#HR
0
0
0
#Chatbots empower agents to create more meaningful, convenient and personalized interactions with customers at each touchpoint in the purchase journey... https://t.co/M3D759RVHM
@tech_mahindra
#Retail #Robotics #IoT
techmahindra.com
1
0
0
'Vendors are responding by investing in specialized solutions, prebuilt accelerators, and platform-native offerings aligned to regulated industries and client front-office processes.' - Our report on @ServiceNow Services has more details: https://t.co/NFTHhQK7xE
#GenAI
0
0
0
.@WNSholdings looks at how #data #analytics can power process optimization in #manufacturing... https://t.co/PKhb0IDiSq
0
0
0
'...no matter what future growth looks like for your organization, it’s essential to start building your payroll expertise now.' – @SDWorx
https://t.co/Wn0QxuHlCp
#HR #payroll
0
0
0
.@Akhila_NH has launched a new NelsonHall project for #SAPecosystemservices. Project participation is open, without charge, to all relevant vendors. It will be essential reading for buyers of #SAPservices: https://t.co/gi9XbQKOsF
#ITservices
0
0
0
Our regular conversations with leading #CXservices providers enable us to keep updated on the latest industry trends. We've just published the best of these insights in the November edition of our #LinkedIn newsletter. Subscribe now! https://t.co/bFNyjhif4t
@ivank_nh
0
0
0
.@ERennie_ is launching a new #NelsonHall project: '#HRTransformation: Driving High Performance Outcomes'... #HR
0
0
0
'The impact of advanced technologies including #GenAI is fostering more third-party technology partnerships, which accelerate the deployment of tech stacks and staffing capabilities.' See our analysis of #GlobalEOR services market for more insights: https://t.co/N2l1ZIHEGk
#EOR
0
0
0