Andrew Efstathiou
@AndyE_NH
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Banking Operations Research Director at NelsonHall, the global analyst firm. I specialize in payments, securities, core banking, and loan processing services.
USA
Joined November 2009
I have published a new @NHInsight 'GenAI and Process Automation in Banking' vendor profile on @Infosys: https://t.co/d2UIWrK0i8
#Banking #GenAI #AI #ProcessAutomation
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.@IvanK_NH is launching a new @NHInsight project: 'AI Enablement Services'. It will be essential reading for Chief Technology Officers (CTOs) & Chief AI Officers (CAIOs). #AIEnablement #GenAI #AgenticAI #DataServices #AItraining #AI
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I have published a new @NHInsight vendor profile: '@Capgemini - #GenAI and #ProcessAutomation in #Banking': https://t.co/szdSABgl92
#AI #Fintech
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.@DeeAnnaW_NH has published a new @NHInsight market analysis – '#HCM Technology & #GenAI: The #Workplace of the Future': https://t.co/UJjC2LnTwN
#HR
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I just published a new @NHInsight 'GenAI and Process Automation in Banking' vendor profile on @TCS: https://t.co/uhEwWOGszi
@AndyE_NH
#Banking #GenAI #AI #ProcessAutomation
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Banks looking to transform their Platforms with #GenAI and #Automation services including #ApplicationDevelopment #ApplicationMaintenance #ITS and #digitalengineering should look at Mphasis – GenAI and Process Automation in Banking at https://t.co/AbBCLm1cqy
@NHInsight @Mphasis
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Banks looking to transform their Platforms with #GenAI and #Automation svcs including AI for CX, decision automation, and Data #AI #CX #ITSand #digitalengineering should look at Capgemini – GenAI and Process Automation in Banking at https://t.co/80pH6Thxr4
@NHInsight @Capgemini
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A major use case for #GenAI is hyper-personalizing #CustomerService in the consumer banking world. Find out about specific use cases below.
#GenAI is redefining #retail banking with hyper-personalized products, real-time decisions and intelligent service at scale. The #banks that embrace it today will #OutsmartTheFuture. Explore high-impact Gen AI use cases driving growth: https://t.co/nrVaPCYtSe
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Banks looking to transform Platforms with #GenAI and #Automation svcs including customized AI #Consulting #ApplicationDevelopment #ITS and #digitalengineering should look at Cognizant – GenAI and Process Automation in Banking at https://t.co/NTcV9GEOGo
@NHInsight @Cognizant
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A new @NHInsight Vendor Evaluation & Assessment Tool (#NEAT) by @MikeS_NH analyzes the performance of vendors offering operational transformation services enabled by #GenAI: https://t.co/2CTvI7sgb1
#OperationalTransformation #BPS
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Banks looking to transform Platforms with #GenAI and #Automation svcs including #ApplicationDevelopment #ApplicationMaintenance #ITSand #digitalengineering should look at Firstsource – GenAI and Process Automation in Banking at https://t.co/bgM5zasONx
@NHInsight @Firstsource
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Akhila Harinarayan has launched a new NelsonHall project for #SAPEcosystemServices. Project participation is open, without charge, to all relevant vendors. It will be essential reading for buyers of #SAPservices: https://t.co/NcjzwlhFpV
#ITservices
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Banks looking to transform Platforms with #GenAI and #Automation svcs including #AgenticAI #BlueVerse #advisory #Engineering #ApplicationDevelopment and #BFS solutions look at LTIMindtree – GenAI and Process Automation in Banking at https://t.co/vodPvrMZYQ
@NHInsight @LTIMindtree
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.@ERennie_ is launching a new @NHInsight project: 'HR Transformation: Driving High Performance Outcomes'.
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The November edition of @NHInsight's #CXServices Insights newsletter is now available. It provides a round-up of current and upcoming research and thought leadership, plus news from around the industry and more... https://t.co/uCjdJT5E2H
#CX
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.@GauravP_NH shares his views with @EconomicTimes on how #AI has been a catalyst for many senior leaders in the #ITServices industry to start up on their own: https://t.co/Bc3oqJZCvg
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Thank you Kyndryl for briefing us on your Hyperscaler Partnerships & Kyndryl Consult. Kyndryl employs a large system of partners, Agentic AI to code modern solutions, and an ingestion tool to identify processes and business logic. #Cloud #AgenticAI @AI @Kyndryl @NHInsight
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Banks looking to transform their Platforms with #GenAI and #Automation svcs incl. design & deploy servics for #CX with #lending #process_automation and #BusinessIntelligence look at @Happiest Minds – GenAI and Process Automation in Banking at https://t.co/gilFntVmeg
@NHInsight
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.@GauravP_NH's PoV on subcontracting costs for Indian IT firms is featured in @moneycontrolcom: https://t.co/lmklr2IsZx
#ITservices
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