Ron Baker
@ronaldbaker
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Quest: To bury the billable hour and timesheets. Founder of VeraSage Institute. Radio Talk-Show Host, The Soul of Enterprise, on @VoiceAmericaTRN
Northern California
Joined March 2009
RT @asktsoe: Succession planning for smaller accounting firms SHOULD be a thing but data from Scaling New Heights and @joewoodard's experie….
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RT @asktsoe: The predictive power of Private Equity is a real thing. @joewoodard shared his thoughts with us on a recent episode of The Sou….
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RT @asktsoe: "How do I know, without timesheets, which clients to fire?" @joewoodard heard @ronaldbaker answer this question in a simple ye….
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RT @asktsoe: Small accounting firms, this is an important message from @joewoodard. You have a sellable asset and this has not always been….
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RT @asktsoe: “FedEx has always emphasized great customer service. But now that we offer a broad array of services beyond just express deliv….
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RT @asktsoe: Before launching into the Canadian Football League, Fred Smith tried to bring an NFL expansion team—the “Memphis Hound Dogs”—t….
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RT @asktsoe: Fred Smith isn’t just the FedEx founder—he was also a part‑owner of the Washington Commanders (formerly Redskins). He bought i….
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RT @asktsoe: Even for professional services firms as well as FedEx, from Ed on the show today, “You’ve gotta build capacity before you buil….
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RT @asktsoe: The sunset rule at FedEx, “The sun will not set on an unresolved customer or employee problem that is not dealt with in some w….
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RT @asktsoe: Here are two great videos of the Memphis FedEx hub that Ron toured back in 2002. and also https://t.co….
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RT @asktsoe: The Hierarchy of Fours at FedEx:.👉 People.👉 Service.👉 Profit.👉 Investment. Fred Smith taught that if you care for your people….
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RT @asktsoe: COSMOS (Customer Operations & Services Master Online System) launched in 1979 as FedEx’s internal hub—centrally managing peopl….
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RT @asktsoe: At the height of the pandemic, FedEx moved over 1 billion masks, gloves, & test kits and became a key partner in Operation War….
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RT @asktsoe: FedEx Express operates the world’s largest cargo airline fleet—over 650 jets and counting—making it the biggest air-cargo flee….
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RT @asktsoe: After nearly 50 years at the helm, Fred Smith retired as CEO of FedEx in June 2022. A legendary run that transformed global lo….
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RT @asktsoe: By 1994, “Federal Express” felt too long for a company built on speed. The new name—FedEx—was meant to be sleek, memorable, an….
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RT @asktsoe: FedEx was born as Federal Express. Fred Smith wanted a name that sounded official, trustworthy, and capable of delivering coas….
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