Owain Service
@owainservice
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CEO of @CogCo_. Honorary Prof of Behavioural Science at Warwick Business School. Trustee of @up_Reach. Former MD/co-founder of the Behavioural Insights Team
London
Joined February 2009
Amazing setting for the 6th Student Social Mobility awards, hosted by @up_Reach to celebrate the success of students, mentors and employers in support of social mobility
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RT @GeirJordet: A subtle England penalty shootout innovation (since 2021) is their deliberate, structured & functional use of social psycho….
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Great set of tips from Professor Satchin Panda on lifestyle changes you might want to make based on an understanding of circadian rhythms
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In the run-up to the UK General Election, we have been using CogCo's ‘ekota’ platform to understand what election issues really matter to people across the UK. Find out what people said, and get involved yourself here: @CogCo_
cogco.co
In the run-up to the General Election, we have been using CogCo’s ‘ekota’ platform to understand what election issues really matter to people across the UK. Ekota allows participants to give their...
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Hey @adamfleming - we've been asking a representative sample of the UK public what they think are the issues that matter most ahead of the election. Throwing up some interesting things. DM if you'd like a preview before we start blogging!.
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RT @LSEforBusiness: A new #AI application: “behavioural AI” . It can help call centre handlers be more empathetic when fielding calls. @u….
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A tribute from my colleague Ed Gardiner to the late, great Michael Mosley, reflecting on experiments he ran with Michael and the behavioural insights at the heart of his broadcasting @CogCo_ :
cogco.co
We were very sad to hear about the death of Michael Mosley, whom I was fortunate enough to work with back in 2015. We wanted to take the opportunity to pay tribute to Michael, who was a superb...
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RT @CogCo_: Our CEO, @owainservice, shares some thoughts on the sad news that Daniel Kahneman has passed away:
cogco.co
It was with great sadness that we learnt of the news that the towering figure of the behavioural science world, Daniel Kahneman, passed away. We know that there are already many wonderful tributes...
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RT @R_Thaler: I was so lucky to be able to have Danny Kahneman as a best friend and collaborator for decades. He usually ended our conversa….
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RT @ElizabethLinos: Pretty sure at least some policy criticism of behavioral science having "small" effects is this misunderstanding.
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We are doing a lot of work at the moment at the interface between behavioural science and AI (Behavioural AI), which is the subject of our latest blog. Drop us a line if you're interested in discussing and/or taking part in a pilot @umar_taj @CogCo_
cogco.co
If you’ve ever tried to contact a bank with a query about an account, a utility provider over how to make a payment, or a retailer about a missing delivery, the chances are that you will have been...
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Ever been asked what you could do with AI? Want to understand more about the interplay between generative AI and behavioural science/design? Then here's an early Christmas present from @CogCo_ on Behavioural AI:
cogco.co
If you work for a large organisation anywhere in the world, the chances are that you will have been asked at some point: “what can we do with Generative AI”? Generative AI systems, most notably...
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When @wagestream offered people the chance to save £10/month, only 3% of people took it up. When they switched this to saving the pennies on their shift (eg 55p after earning 80.55 on a shift) it leapt to c.30%. AND those that opted in end up saving £11/month on average.
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The greatest tortilla in the world (and how to make you want some even more than you do already):
cogco.co
Imagine that you are on a weekend break in San Sebastián, a glorious city on the northern Atlantic coastline of Spain, famed for its wonderful restaurants and bars. In the heart of the old quarter of...
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If you knew a colleague was behaving inappropriately at work, would you speak up? In the light of Russell Brand, Ed Gardiner explains why most people choose not to. And what we can do to encourage more people to speak up @CogCo_
cogco.co
Imagine you work in an open office with other people. One day, you see one of your colleagues acting in a way you felt was inappropriate with another. You don’t know if others in the office judged...
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The latest @CogCo_ blog explores what people in the UK think their partners could do to improve their relationships. People who think their partners should 'listen more' might prefer to read other blogs @eugenemalthouse:
cogco.co
If you’ve ever been in a long-term relationship, there’s a good chance you’ll be able to think of a few things your partner could do (or could have done) to improve the relationship. Perhaps they...
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Very balanced article on the uses — and the limits — of behavioural science and policy making (citing @mhallsworth’s behavioural science manifesto)
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Any good suggestions for any behaviourally informed summer holiday reading?.
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Has anyone come across a more extreme use of the ‘Decoy Effect’ than this one currently being deployed at Vue Cinema? Regular £13.99, or Large for £14.99?
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