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Oliver Rhodes Profile
Oliver Rhodes

@oliverbydesign

Followers
170
Following
434
Media
33
Statuses
609

Building the agency for Ecommerce and Retail Product Operations Taking 8+9-figure brands from chaos, Ghseets, and admin to calm, Airtable, and automation.

Bruton, United Kingdom
Joined December 2020
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@oliverbydesign
Oliver Rhodes
2 months
RT @MattParkin20: 🇬🇧 Back on the road this week to see @fulfilio partners and merchants in London, UK. Who should I grab coffee with whil….
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@oliverbydesign
Oliver Rhodes
3 months
I spent today assessing Beehiv Vs Substack. For some reason US people seem to be into Beehiv, I found the whole experience a bit unpolished and tacky. Substack on flipside feels polished and came together very fast. Frustrating Webflow blog doesn't do this but need a content hub.
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@oliverbydesign
Oliver Rhodes
4 months
If you’re going in you might as well go all the way. Most of my mistakes are because I tried not to own something.
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@oliverbydesign
Oliver Rhodes
4 months
The before photo. The house started life a hotel for railway workers in 1900, was briefly a pub and is now our renovation project. Work started today. Lean to came down easy enough. Family home for at least the next 15 years. Buying ready-made flats or a house isn’t for
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@oliverbydesign
Oliver Rhodes
4 months
Pre-orders are hard. You need:. 1. Buffer stock.2. Live shipment data.3. A way to split stock between multiple stores if you have them.4. Live ETAs and automated Klaviyo updates when things change.5. Ability to hold orders before releasing to your 3PL as most can’t handle back.
@TheSzef
Bart
4 months
Pre-orders suck. We stopped doing them a long time ago. Even if you're super clear on shipping terms and everything on your site. you can still get slapped on the wrist for not shipping within your standard window. Chargebacks, FB Shops complaints, etc. Has anyone found a.
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@oliverbydesign
Oliver Rhodes
4 months
We’re competing with giants. And Nolo Apps is small. We don’t have much going for us. But we do have speed. I’ve never felt like the world of tech is moving as fast as it is today. It’s not just tech that’s changing, it’s tangibly altering the way we’re working. Each week.
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@oliverbydesign
Oliver Rhodes
5 months
Everybody wants to buy software to fix their ‘problems’ - no one wants to document anything. Seen people try and hire for handling workload that doesn’t exist if you take half as long to understand the process. Default position in companies is misaligned on process.
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@oliverbydesign
Oliver Rhodes
5 months
It can feel like you’re working really hard and it’s stressful. There’s forward momentum but there’s also something you’re not quite getting to. It’s usually some bigger issue - a fundamental flaw in what you’re doing or how you’re doing it. No matter how hard you push or tweak.
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@oliverbydesign
Oliver Rhodes
5 months
One thing that makes founder-led agencies work is that there is no wall to throw your deals over. There are only clients. They're either happy or unhappy or somewhere in between. Engaged and motivated or disinterested. They have a business to run. How you think, behave and
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@oliverbydesign
Oliver Rhodes
6 months
RT @JamesClear: Goals are for people who care about winning once. Systems are for people who care about winning repeatedly.
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@oliverbydesign
Oliver Rhodes
6 months
I’m advising a $15M luxury brand. They’re looking for a fractional CMO to validate their plan against their revenue goals. Great product, supply chain leverage, capable team but they’ve been distracted by operational complexity/bad ERP. Who do you send in? 👀.
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@oliverbydesign
Oliver Rhodes
6 months
Businesses want AI agents now - but many actually need good old automation. Nailed it.
@akantjas
Alexandre Kantjas
6 months
Many 𝘈𝘐 𝘢𝘨𝘦𝘯𝘵𝘴 shared online are 𝘈𝘐 𝘸𝘰𝘳𝘬𝘧𝘭𝘰𝘸𝘴 or 𝘢𝘶𝘵𝘰𝘮𝘢𝘵𝘪𝘰𝘯𝘴 in disguise. Here's why this distinction 𝘮𝘢𝘵𝘵𝘦𝘳𝘴:. AI agents are the current buzzword. I won't complain about it: this puts 9x in the spotlight - and it's great to see countless
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@oliverbydesign
Oliver Rhodes
6 months
No chasing, no check ins, just a signed contract on 30th December. When your offer fits the market just right, deals close themselves.
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@oliverbydesign
Oliver Rhodes
1 year
@airtable @Shopify With two of our use cases, we're saving brands $30-$70K on SaaS. Airtable is priced per user, so incremental apps have zero additional costs. The more you use the better the value for money. Opposite of every other software you buy in DTC.
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@oliverbydesign
Oliver Rhodes
1 year
@airtable Everyone hates SaaS fees. A bit like buying an Apple laptop and phone or @shopify, buying @airtable is one decision you can make that makes every decision after simpler.
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@oliverbydesign
Oliver Rhodes
1 year
@airtable What is the goal? We're trying to make doing complicated ops stuff simple. The more we build out, the more templates. Being able to CTRL+C and CTRL+V means we can deliver custom apps at SaaS speed.
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@oliverbydesign
Oliver Rhodes
1 year
@airtable Fast-forward 24 months. We're at a run rate of £1M, team of 7 with a 2-month waitlist. Starting to realise that scarcity is a feature of the system and not a bug we need to obsess about fixing.
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@oliverbydesign
Oliver Rhodes
1 year
@airtable Early results were OK. The turning point was when @airtable started investing serious R&D into Interfaces. This meant the finished App looked like a SaaS platform. People would ask us if we built Airtable. No database view > Interface first.
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@oliverbydesign
Oliver Rhodes
1 year
If the go-to solution for a process is a Gsheet or Excel it is often because this gives the operators flexibility - this made leveraging @airtable to tackle this data and workflows an ideal platform to test on.
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