Ines 🇺🇦
@motherofcode
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Queen of #CustomerSupport Quality over at @QualityInCS. Formerly with @WooCommerce
Netherlands
Joined September 2013
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Lieve mensen in omgeving #Utrecht, de broer van mijn beste vriendin wordt vermist. Het is extreem belangrijk dat hij zsm gevonden wordt. Help alsjeblieft mee met zoeken en deel deze tweet 🙏 thanks! #vermist #utrecht030.
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RT @loris_ai: When it comes to #customerexperience, what does quality really mean? Do high scorecards translate to high quality? And how do….
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RT @kvlly: Please stop measuring the effectiveness of your engineering team by the number of Jira issues they close, thank you ❤️.
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I've decided to split the WP outsourcing services I offer from the consultancy at @QualityInCS. Made more sense to me, and hopefully to you!.
Hey #WordPress developer! Need a bit of help getting your support queue under control? We're here to help:
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Of course I have a raging migraine on the day of #WCNL 😩 I’m going back to bed for a bit, see if it gets better. Hopefully be there this afternoon or tomorrow!.
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RT @benUNC: Free Support on the WordPress forums is one of the best things you can put your most skilled communicators on. It's a front por….
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The Netherlands showing, once again, that tolerance and acceptance IS possible. Soldiers on a Pride boat, in full uniform, and their salute met with applause and cheers. 🏳️🌈
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Even though the cockroaches in NYC are huge, it is sweltering (lost half my body weight in sweat I think), and the noise just does. not. stop, I am in love with this place 🥰
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Hey @wpxpoofficial folks, I never signed up to your newsletter (only submitted a support ticket) and I've been trying to get unsubscribed for ages now. Can you please remove me?.
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Hey friends! If you own and develop a #WordPress plugin, can you please fill in this (super short, promise!) questionnaire? No catch, I'm just doing a bit of research.
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RT @patrickposner_: I spent some time adding all the great support templates from @motherofcode in Helpscout - Simple to customize and high….
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Flying to the US and I swear I am the only one on this flight with a mask on. Sigh.
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Foying to the US and I swear I am the only one on this flight with a mask on. Sigh.
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Trump can keep his filthy paws off of my country, regardless of what’s going on. Regardless of where you stand on the #boereninopstand debacle, he has no place in it. Do not get pulled into this narrative, I beg you.
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Hey so honest question: can you not start a private health insurance company in the States, and change the system? I’m aware that it’s so much easier said than done, not to mention financially virtually impossible, but there’s a possibility… no?.
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It’s really not all about doing reviews.
A QA process does more than review conversations. It allows you to translate business goals to actionable steps for your team to take. #talkaboutquality #cs #custserv.
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Are you a QA specialist in #CS? Interested in sharing and learning more about QA processes? . Come join my new Twitter Community!
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