Your customer support doesn't have to suck. No matter your position in the organization, there's something you can do to make your support Sustainable. It starts in chapter 1. My book is LIVE:

@VenmoSupport "Your account needs attention from another department. You'll hear back in 3-5 days". "OK, but can you at least tell me what i did to get flagged, or which teen account is flagged?". "We do not have that information.". "What. do you have?". @VenmoSupport if you don't empower.

Blazing-fast image creation – using just your voice. Try Grok Imagine.

Me to @VenmoSupport just now: "I don't need you to apologize, I need you to fix the problem.". about to send them a link to AND

1. Set up teen @Venmo account for each teenager. 2. Try to do literally anything with those teen accounts. Suggestions: try to put money into the teen account, or transact in literally the most basic way you can imagine. 3. "Your account has been frozen, because this looks like a.

Super sad to not get to rub shoulders at work with Devin, but stoked to watch him crush whatever's next. It's been a pleasure, man!.

It's a great day to browse pictures of #WCUS and remind myself that it was a good decision not to travel. This requires all of you to post more pictures.

Pro tip: when you are using crutches to get back and forth to your outside home gym, make a plan for getting back inside if the workout includes tricep dips. I made it back. Barely.

I thought we all agreed not to share travel-to-#WCUS photos out of respect for idiots with persistent injuries that prevent them from attending. Just kidding, I actually will very much be living vicariously through all of your photos and require them. Have so much fun, y'all!.

By Sunday:. - 400 tricep dips (current running total 8080, goal 8480).- Get to Romans 8:17 from memory (currently somewhere in verse 10).- 20 five-star reviews across my brands at work.- Check in with 5 friends just to see how they are doing.

Mondays are for goals. (mine for the week in the thread). Firm reminder that if it's not time-bound and quantifiable, it's a wish (not a goal).

If you stand on your tiptoes, and look east, you can see the weekend from here.

Friendly reminder that profanity in your support ticket gets you a slower (but still exactly correct, professional, and resolution-focused) reply from me. I ignore the first time (except for extreme or threatening language). If the abuse continues, even after I demonstrate my.

Thursday update:. ✅ All of Philippians 1, (643 words, I now know) from memory.✅ 16 ⭐️⭐️⭐️⭐️⭐️ reviews so far.✅ Made contact with 4 leads.🔳 Looked at a bunch of scholarship stuff, but still need a real executable plan.

So many people are fighting battles with some outside force, and missing that the single biggest battle they need to be waging is the one against the doofus in the mirror every morning.

It's a fantastic day to control what I can control.

Sad to announce that due to my (months-long) achilles tendon/heel issues I am not going to be able to attend #WCUS next week, and I'm buuuuummmmmmmed about it. All of you should agree not to post anything online, and tell me how terrible the trip was, when asked.

Say less.

🎉 Just achieved a 643-word streak memorizing scripture with Scripture Memory! . Hiding God's Word in my heart, one verse at a time. 📖✨. Try it yourself:

I just set up our new family password manager on 6 different devices (MacOS, iOS, and Android), and I'd recommend not asking how I feel about the various auth methods to set all of that up. Secret Keys.Passwords.Biometrics.PIN codes.Nerve Gas for my enemies.2-Factor.

New Version of Scripture Memory out now, featuring social share options!.

I'm taller.