Liam Dargan
@liam_dargan
Followers
505
Following
1K
Media
348
Statuses
2K
Joined August 2009
RT @EdinburghTattoo: Today we joined His Majesty the King’s Guard Band and Drill Team of Norway at @EdinburghZoo for the promotion of their….
0
755
0
RT @street_space_: @lucymstewart @kylesoo @liam_dargan We ❤️ intersections. placemaking - facilitation/collaborative process design - comm….
0
1
0
RT @kylesoo: Does anyone know anyone working at the intersection of placemaking and service design?. And/or any blogs?. Cc: @liam_dargan.
0
5
0
RT @LindaBxx: Want to know why your high street is full of shops that have been empty for years? It's not always because nobody wants to fi….
0
871
0
RT @wearesnook: Struggle balancing your speed with your rigour in analysis? . Do not worry, the Snook team has got you, our new course aims….
0
1
0
RT @wearesnook: The ever popular Journey Mapping & Service Blueprinting sails again, back by popular demand and already selling fast. htt….
0
5
0
RT @wearesnook: Shout out to Snook Senior Service Designer @HolbrookLiv for her incredibly insightful contributions as a speaker today at t….
0
6
0
RT @wearesnook: At Snook, we're currently working with a major national museum to reimagine their model for volunteering, and we need your….
0
3
0
RT @codeOfRobin: Imagine coming into this bum ass world and your parents give you OKRs and KPIs in a notion doc
0
449
0
RT @JonathanPieNews: Beautifully executed website. With a horrifying message. Scroll right to understand the scale of this Trussterfuck.….
kamikwasi.tax
How much have Truss and Kwarteng cost the country so far?
0
3K
0
8. Give tangible power - make decisions together visibly.9. Create multiple opportunities and channels to engage.10. Making sure they have a role to play as co-producer, make process transparent and easy to understand, so they can start to build upon on their own.
1
0
2
5. This may take time. building trust and demonstrating the agency that will come out of any engagement will be critical.6. Show them how they will be impacted and how they can be impactful.7. Making their role clear and easy for them to step into and own.
1
0
2
1. Ensure their basic needs are met before asking for more.2. Let them experience a little bit of the vision of the thing (prototype fast).3. Make it valuable for them (what is the incentive?).4. Teach them the skills needed and make their role sustainable.
1
0
2
RT @tashwillcocks: Are you an early career service designer looking to sharpen your skills? Come learn from over a decade of @wearesnook ex….
eventbrite.co.uk
Learn how you can help create change in your organisation by understanding your service, your users and their needs and motivations.
0
2
0
We're hiring for a whole bunch of roles at Snook including Senior AND Mid-level Service Designers, Interaction Designers and User Researchers. Get in touch if you fancy a chat about any of the roles or what it's like to work at Snook.
0
0
0
Fascinating to see 1970s Darwen on BBC Rewind, where market traders and "chip butty lovers" are interviewed by a slightly bewildered @GylesB1
0
0
7
Cities: how urban design can make people less likely to use public spaces .@marcgcairns this touches on what we were speaking about.
theconversation.com
Cities are defined as much by their buildings as what people do in between them. Designing them comes with great responsibility.
0
0
4
Proud to have played a part in Milan’s journey towards a more human, accessible and green city through SharingMi
1
1
5
Super interesting challenge from a service design perspective, and lots of learnings we can share about what worked and what didn’t. Here’s a video of how it worked:
0
0
0
During my time at @CPCatapult, we trialled something similar with @CitiesSharing, @Royal_Greenwich and @kiwipower. Incentivising users to reduce their electricity usage during 'peak events' in return for donations to charity or shopping vouchers. @BBCNews
bbc.co.uk
Some households could get discounts for using less energy at peak times under National Grid's scheme.
1
0
2