We’ve moved home🏠📦Snook is now @NECDigiStudio! To make sure you don’t miss what we’re up to, give our new page a follow for all of our latest updates on innovative projects & products, design thinking from our team as well as upcoming training courses from our Design School

From today, Snook becomes @NECDigiStudio, a new business area of @nec_sws combining our pioneering user centred design skills with NEC's decades of expertise delivering innovative technology. Find out more about the exciting next stage in our journey: https://t.co/VwYl0lPRiH

Mapping is crucial in service design, but it can take time to master. We can help with all your mapping questions! If you’d like to hear best practice tips and gain deeper insights into journey mapping and service blueprinting, book your spot on our course: https://t.co/13EVKfI35s

Reminder from our content designers: ditch unnecessary capital letters for easier reading! 👉THIS IS REALLY HARD TO READ 👉This Is Better But Still Tough 👉This is much easier to read Join our upcoming course for more tips on creating accessible content: https://t.co/Ux0p0AGVD0

Writing content for services isn’t just about the wording✍️✍️ Our upcoming course, A Practical Introduction to Content Design, will help you create content that's inclusive, accessible & actionable. Join us on 15 May, 9:30am - 1:30pm Book your place: https://t.co/Ux0p0AGVD0

Our courses keep coming so you can keep learning💡 Design has the ability to change lives. And at Snook, we believe design never works in isolation. Instead, it helps break down silos, creates connections & sparks new ways of working. Find out more: https://t.co/GFg39pWdgF

We bring you good news this Thursday🤗 Our popular course, Analysing User Research Data, runs again next week & there is still time to register🎉 It runs over 2 half days: On Tues 16th & Wed 17th April From 9.30 – 1pm BST You can book your place here:

Come and Learn with Snook! We run a range of courses to help you make sense of #ServiceDesign or deep dive into #QualitativeData and #SystemsThinking See our upcoming schedule and book your place here: https://t.co/0lpmmvzBYw

Course name change👀 Designing Sustainable Behaviour is now called Designing for Behaviour Change. This new name reflects the fact the tools & principles you will learn can be used across an array of #BehaviourChange areas, not only in sustainable design: https://t.co/CCfHfyz8PL

Join us for a hands-on learning experience that will give you tools, techniques & hopefully a new mindset to approaching your content through user-centred design principles: https://t.co/uiyqbCi0Ym A Practical Introduction to Content Design Tues 27th Feb 09:30 – 13:30 GMT

We are looking to speak to Service Owners with public sector experience about their reflections of being a service owner to support those who are new to the role. The 30 minute sessions will take place remotely w/b 12th February. Please DM us if you're interested in taking part!

Designers, healthcare professionals, people working in housing, local authorities, creative arts, banking, education & retail have all joined us on this course to learn how to embrace these tools in their organisations👇 Curious?🤔 Find out more & book: https://t.co/itFiSc8oKv

Snook #UserResearcher @gordontoon writes the latest article to land on our blog📝 In this insightful read, Gordon reflects on his lifelong passion for research & shares what he has learned from applying his craft in different contexts: https://t.co/uvPV4h4U4C #UserResearch

Coming up next on our course calendar🗓️ Journey Mapping & Service Blueprinting Tues 30th & Wed 31st January 9.30am – 1pm GMT Join us to discover moments that matter in your users journey through your service: https://t.co/itFiSc8oKv

You could be making sense of #ServiceDesign with us this time next week! Making Sense of Service Design 16 & 17th January 9.30 – 1pm GMT Learn tried and tested service design techniques from over a decade of Snook experience: https://t.co/RULjTA0PrT #Design #Training

We're excited to be involved in the Scottish Local Government Design Challenge - a pioneering pilot that plays a pivotal role in recognising challenges we can explore and scale through #servicedesign to positively impact LA's and users of their services. Read more below:

We've published a new blog article on our website📚 This insightful read provides '9 things to remember' when facilitating research with underrepresented communities https://t.co/QlwaI4MPwr

We’re wrapping up another busy year of training with our best-selling course🎁 User Centred Systems Thinking 5th & 6th December 9.30 – 13.00 GMT This course will help you design interventions for complex problems in your context. Find out more & book: https://t.co/PxkaCrZux9

We're all set for a fantastic day at @Futurescot_News #DigitalScotland2023 #DS23 and looking forward to meeting everyone!

We're heading to Edinburgh next week for @Futurescot_News #DigitalScotland2023! If you're attending too, pop by our stand and say hello to our team to find out more about our partnership, NEC Digital #DS23