Sebastian Siemiatkowski
@klarnaseb
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Co-founder and CEO of @Klarna. Smoooth shopping! Trying my best to be the nightmare of the bank establishment worldwide! Do all I can so customers will love us
Joined April 2011
This is happening, and it’s real!. Would love to see politicians seriously explore (and small scale test?) policies that balance support for innovation in the democratic world, with the realities of the labor market. We need solutions that neither stifle progress nor ignore the.
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Ok. I give up. Klarna and me will embrace crypto! More to come. Yes I know! This post will get a huge sigh and 2 views 😂 . But it still feels historic. Last large fintech in the world to embrace it. Someone had to be last. And that’s a milestone as well of some sort… 🥳.
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NOTE: Using OpenAi Operator at your bank in EU is illegal by law! Web access for assistants was banned years ago as part of “Open banking”. Here is the story of why:. 15 years ago I stumbled into Sofort in Germany. A company with the idea to build a digital assistant that would.
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This is a breakthrough in practical application of AI!. Klarnas AI assistant, powered by @OpenAI, has in its first 4 weeks handled 2.3 m customer service chats and the data and insights are staggering:. - Handles 2/3 rd of our customer service enquires.- On par with humans on.
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I am grateful to Sweden for the opportunities and support it gave me; an immigrant kid and us as a company!.I believe in particular Göran Persson had the vision and laid the ground for Swedens current prosperity.How Sweden became Silicon Valley of Europe
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Yes, we did shut down Salesforce a year ago, as we have many SaaS providers—an internal estimate is about 1,200 SaaS shut down. No, I don't think it is the end of Salesforce; might be the opposite. Here is what actually happened and how/why we originally intended to NOT share.
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Dear EU officials I am co-founder of Klarna one of Europes largest fintech companies. @vonderleyen . Please read this about open banking regulation how it needs to be reformed to bring value and innovation. Happy to speak whenever . EU ent. help me spread this so she sees it!.
NOTE: Using OpenAi Operator at your bank in EU is illegal by law! Web access for assistants was banned years ago as part of “Open banking”. Here is the story of why:. 15 years ago I stumbled into Sofort in Germany. A company with the idea to build a digital assistant that would.
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Today Klarna announces an $800m financing round during the worst stock downturn and challenging macro in decades. We are not immune to public peers being down 75-90% and hence our valuation is down on par. Here are some facts that the media might omit in reporting on this 🧵 👇.
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Yes, we did shut down Salesforce a year ago, as we have many SaaS providers—an internal estimate is about 1,200 SaaS shut down. Not the end of Salesforce; might be the opposite. Here is what actually happened and how/why we originally intended to NOT share it publicly:.
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Btw all crypto fans. Tell me what we should do with it? We have 85 m users worldwide. 100 bn of volume. Over 0.5 m merchants. About 30% of volume is debit not credit. Over 1 million cards. I have some ideas but keen to hear more!.
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Google, Apple and Microsoft can stop the war in Ukraine. Shut down iOS, Android and Windows for all Russians, this would put the country to a halt and most importantly its military. All phones and computers in Russia would stop working. Retweet if you support!.Support 🇺🇦 Ukraine.
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I believe retail and e-commerce is up for some true disruption due to AI. After 20 years in e-commerce, I´ve met them all:. Zappos, Stripe, Shein, Zara, Amazon, Sephora, Nike, Zalando, Asos. 1000s of hours. Here is how AI assistants will change the game:.
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Now the press is asking me, whats the impact of Ukraine war on Klarna. The answer is simple:. We don't care how it impacts Klarna’s business. It's irrelevant!. If there are any consequences from the war, on Klarna, we are happy to take them, that is the very very least we can do.
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Today marks 20 years since Klarna processed its first transaction!!! . To celebrate I am sharing a secret private email sent to my co-founders a late night in cold Feb 2006. Proud to have predicted the financial crisis 2008 But most importantly don’t miss the surprising end!!!.
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Så läskigt! Definitionen av deep state. Folk som anser sig fatta bättre än alla andra och att då man har ”goda avsikter” är alla medel tillåtna. Aktivera dig politiskt, kämpa för det du tror på, men respektera också den demokratiska processen.
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Jag blir galen och sorgligt! 700 msek?. Detta kan man koda med cursor på en halv dag. Vård, skola och omsorg behöver mer människa. Mindre maskin. Mindre admin. Om politiker/media slutar förakta/beskylla entreprenör/kompetens och ta hjälp av de istället.
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Så ovanligt, så modigt, så viktigt @CarlOskar ! Att fler vågar ta en debatt med svensk media om dess metoder. Hittills har detta varit tabu och de som vågat har canclats eller skrikits ned. Man klipper deras citat och sågar de i ”krönikor” som ju bara är ”åsikter”. Oberoende.
I otakt med det mesta. I kväll deltar jag i SVT:s 30 minuter. Det är inte vilken vecka som helst, utan en vecka då Sverige har sorg och genomgår ett stort trauma. Ändå blir större delen av programmet något helt annat, som varken har med Örebro eller mitt ansvarsområde att göra.
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Historien bakom Klarnas bot om 500.Msek. 1. I många år har vi haft en otydlig tandlös penningtvätt reglering, framhastad efter 9/11, som vi förväntas tolka och tillämpa. Som exempel har funnits krav om att stoppa alla som vill bli kunder, som heter Mohammed och bor utanför.
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Interesting @MartinSLewis!. @Deliveroo should accept credit cards with up to 54% interest…. But not Klarna that offers debit and interest free credit?. Curious, does your money saving website make affiliate money from selling credit cards?.
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I have a crazy idea for European politicians! . What if users themselves were responsible for telling truth from lies?. Not social media companies. Perhaps it could even foster more critical thinking and better equip individuals to distinguish fact from fiction?. A more.
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Är det sociala media eller traditionellt media som skapar ett polariserat aggressivt debattklimat?. Min tweet fick över 90 000 views. Den bjöd in alla inklusive Finansinspektionen till saklig debatt. Men media drar slutsatsen att det måste spicas till.
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16 years ago, Michael Moritz joined our board, @sequoia invested in Klarna. Michael said a real tech company has >50% engineers. We had <25%. Still Jan 23.1571 eng. 3613 non-eng Tot: 5184. Apr 25.1521 eng. 1502 non-eng Tot: 3023. Proud to announce we are finally a tech company!.
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Att vi grundare har allt i Sverige och betalat miljarder i skatt, tillskillnad mot andra. Att Klarna betalat mer skatt i Sverige än största US tech bolagen tillsammans. Att Sequoias investerare är forskning, universitet till över 80% och….
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And it is official!. US is finally Klarnas largest market by revenue.Followed by Germany. Tremendous growth despite challenging macro.
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Kommentar till varslet på Klarna:. "Över 1000 anställda på Klarna har skrivit under på denna tweet, inklusive mig och ställer frågan:. Ska facken kunna tvinga fram kollektivavtal utan att behöva redovisa att det finns majoritetsstöd bland de anställda?. Ska det tillåtas, kanske.
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Ok so help me!.What am I missing?.How is this possible?. “Google’s search business grew 10 per cent, surpassing estimates. figures gave comfort to investors who have been watching for any softness in search because of AI chatbots like OpenAI’s ChatGPT”.
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Om det nu finns två bolag i Sverige som . - Erbjuder bättre förmåner än kollektivavtalen.- Har blivit världsledande inom sina industrier sista årtiondet.- Anses vara bland de mest attraktiva arbetsgivarna i Sverige. Kan det då inte vara intressant att i alla fall förstå varför?.
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Stock markets always baffle me. Tomorrow Google stock will rebound due to tariffs. Meanwhile OpenAI just announced 1 bn users?. How is this not the beginning of the end for Google? Personally I barely use it. Why is that not a shock event to the market?.
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One of the biggest challenges of trying to develop AI and stay ahead in Europe:. EU AI laws are making large and small US companies nervous, deciding to block access to many tools and models, leaving Europeans behind on cutting-edge AI innovation and learning. Wahnsinn.
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Intressant debatt. Vem ska vi tacka vårt historiska välstånd och framgång. 1. Till de som skapade välståndet. 2. Eller de som bestämde hur vinsterna skulle fördelas/investeras. Själv har jag ofta påpekat att jag är en konsekvens av fri skola, sjukvård och mer!. Sällan hör jag.
Och på tal om tal - ja, jag tycker också Ebba Busch gjorde bra ifrån sig i Las Vegas! Men själva budskapet var ju lite lite knasigt. Det är knappast nyfikenhet och hårt arbete som byggt svenskt välstånd. Välfärd, fördelningspolitik, gratis utbildning har spelat större roll….
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My best kind of weekend fun while wife away! .Sleeper train to Luleå (870 km north of Sthlm) alone with 3 kids and this guy. Slightly nervous taking him for a pee while kids (4, 6, 8 old) sleeping themselves on the train…. Hej @KodmyranKatrin!. Tomorrow dog sleighing!
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We are doing more transactions today, in a single day, than during Klarnas first 4 years combined. Regularly during the day over 100 transactions per second. So humbled over all the amazing people here who have contributed so much!.
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- We loose 10 sec every day accepting cookies on random websites. - There are 448 m people in EU.- We loose 142 years of human lives accepting cookies EVERY DAY. - This increases indifference to privacy not the opposite.There are so much better ways to protect privacy online!!!.
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Really proud about todays announcement about raising 1 bn USD since a big part of it is really the result of quite some astonishing efforts from the teams at Klarna for the last years and months. Also feels super exciting to launch our "give 1 back" pledge of 1% to the planet.
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We just had an epiphany: in a world of AI nothing will be as valuable as humans! . Ok you can laugh at us for realizing it so late, but we are going to kick off work to allow Klarna to become the best at offering a human to speak to!!!. So excited about this, more to come!.
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Wow.Will fill my todo list for some while….Promise to follow up with all the ideas and suggestions!.Feel free to follow me and I will keep you in the loop.Actually it was 3 great entrepreneurs introduced to me by @andrew__reed that made me see the light.
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@ChangFrick Du har ju rätt här. Över åren har jag som många andra entreprenörer försökt balansera, hur kan vi uppnå målet om att skapa en bra positiv business som bidrar till samhället och tillgodoser de av oss uppfattade normer som finns i samhället bortom lagmässiga krav. I vissa fall.
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Excited that @FlatCapital was an investor in io and that we will now receive even more shares in openAI at a hefty return for an investment we did some 6 months ago. Even more excited what openAIs push into hardware will look like together with Jony!.
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I wish there was a switch in mentality in Europe in government and media. Most companies want to do good. When things go wrong it is more often lack of skill than lack of will. But we fall into the easier narrative of greed. Which is simply not true. The ideas behind GDPR to.
The EU is about to kill GDPR as we know it. After 7 years of:. • Crushing European innovation & startups.• Making American tech giants even stronger. Brussels finally admits it: GDPR was an economic disaster. Here's why this rollback could save Europe's dying tech scene 🧵:
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When I was a kid growing up in Sweden, my mom would make pancakes a lot. I loved it! . Only later I realised it was because sometimes that was all my Polish immigrant parents could afford. But despite not having any money, I always had access to healthcare, we had a home PC, and.
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Sometimes you’re wrong!.
"Sometimes you're wrong." After previously dismissing crypto as a “decentralized Ponzi scheme,” Klarna CEO @klarnaseb says the firm is exploring an expansion into the cryptocurrency market
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4000 Klarna people in Stockholm celebrating us being back in black!
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For the super nerds…. The EBA’s RTS on Strong Customer Authentication and Secure Communication.•Full Title: “Commission Delegated Regulation (EU) 2018/389 of 27 November 2017 supplementing Directive (EU) 2015/2366 of the European Parliament and of the Council with regard to.
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Can Klarna be to Paypal what Tiktok is to Meta?. Listening to Dan on Paypal Q4 Earnings Call:.slower growth due to inflation?.e-commerce slowing?. I see none of that in Klarna's numbers!. I did notice, however, Klarna US app downloads surpassed Paypal's for the first time.
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Det är ju en rimlig fråga att försöka förstå och få svar på.
Sverige har 367 statliga myndigheter. Finland har 70. Finns det något rimligt skäl till att Sverige ska ha 5 gånger fler myndigheter än Finland?.
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It is quite exciting how AI initiated a transformation in Klarna on many more levels than simply using AI itself. It has also developed our thoughts on supplier relationship and selection. To work with companies that are customer obsessed, fast moving, communicating over slack,.
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It’s over a year since we virtually stopped hiring. Klarna shrank from 5000 in 2023 to about 3500 last year. While revenue grew a lot. Our biggest question was what would it do with engagement among our employees?. It has improved a lot!!!. First some critical background:. We.
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@ZelenskyyUa @POTUS Google, Apple and Microsoft can stop the war in Ukraine. Shut down iOS, Android and Windows for all Russians, this would put the country to a halt and most importantly its military. All phones and computers in Russia would stop working. Retweet if you support!.Support 🇺🇦 Ukraine.
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Full year 2022 financials are out and super-exciting results for Klarna! We’re growing way faster than the market in tough times. GMV up 19% in Q4 2022, revenue up 20%
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PM of Sweden excuses himself shopping in physical store during COVID “I have never shopped online”! But more disturbing, a leader should be curious! Trying things before judging on them is always a good idea, especially as digital is so important for our society. @SvD @SwedishPM.
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See video for How to replace bank CEOs with AI😀. I did NOT record video or voice.I do NOT speak French or Italian.But this week, 1,000 of our customers got their own version. A year ago, I told @sama: Want people to embrace AI? Replace jobs people dislike—like CEOs and bankers
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Klarna US is on fire! Before lock down we were just about to move into a new New York office. As we now hope to come back into office, we realise we have outgrown the office we never moved into. Crazy! Thank you to all partners and colleagues for your amazing partnership!.
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I realize my statements on “AI can already do all our jobs” caused quite a stirr. So let me explain and expand what I mean. In my opinion the major breakthrough of AI is a computer with “reasoning” capabilities. This has basically been achieved already. Not if you present AI.
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For Europe to truly flourish, skip the high level stuff as @nntaleb highlights. Start listing clear meaningful actions!. Good first suggestion by my friend @mpawlo:. 1. Stop the travel circus to Strasbourg costing 114 m euro plus loss of work time. Next suggestion from you:👇🏻.
Today, Europe is presenting its economic doctrine for the next 5 years. Our three main goals: competitiveness, competitiveness, competitiveness.
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A lot of times, people would tell us in Klarna that as a tech startup we had to move to Silicon Valley. I think that’s poor advice. Europe has proven to be a great place to start a global tech company and we are even showing that we can win in the US from Europe. With that said,
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My first IPO! 😀.Proud that the team is bringing to @Nasdaq First North.A humble beginning to something new in venture?.Hopefully, give entrepreneurs a true long term, supportive, non-invasive option.Access to great companies for everyone, not just the few.
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We are coming for you. @PayPal 😀.This decade will transform financial services.Old ways: pocketing consumers money into your own wallet.New winners: return profits to the pockets of consumers.Klarna is 100% focused on helping people save time & money & reduce financial worry!
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We are after the world's largest profit pool; credit cards & retail banks.We will make sure more money stays in consumers' pockets.Offer healthier interest-free financial services.This 440 b opportunity is as real now,as 6 m ago.Only difference; we added 7 m. customers since then.
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Pretty cool to see Klarna surpass PayPal, in app downloads globally, consistently last weeks. Public data Klarna PR team so allowed to share! 😂
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📈 We’ve just published our half-year results and I’m super proud to say that we smashed our own target with a profitable month before summer, while still growing at 14%YoY! It’s hard to do two things at once but the Klarna team did it!!. 🇺🇲 🔼 In the US, we have just seen our.
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Doing a job for 18 years really changes one’s perspective. Noise is everywhere. True long term is absent. Persistence=much stronger force than hype and media sentiment. I feel so fortunate I began at 23. If I stay healthy, have a few more decades to help challenge this industry.
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Vi har ett allvarligt problem med blancolån i Sverige. Kapitalism är bra, men inte utan att vi sätter gräns på oförskämdheterna och anarki är ingen lösning. Bättre tydligare regleringar! Nu pågår en kampanj från Lendo, Sambla och andra som har framställt sig som schyssta, när de.
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I really try to be balanced and consistent. It’s just two things can be true at the same time:. 1. We drive huge efficiencies helped by AI, and that continues!. 2. And we realize, in an AI world, the human customer connection/support will be valued even higher, and we must.
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As Klarna grew "senior execs" surrounded me demanding; focus, priority, strategy. Never felt right & never worked . Back to organic, iterative, testing tons of things.= worked.Don´t lead from "board room".Lead from "trenches".Now @nntaleb has given me a word for it:. Anti-fragile.
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So proud and happy to have Mati join Klarnas board. For more reasons than I can list here:. He is amazing and knows tons on AI. ElevenLabs is kickass. He is polish like me. Europe rocks. His last name is as complicated as mine. Welcome @matistanis.
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Pinsamt! #slarvnews. Ett uppenbart troll pingar @EkonomiGabriel med ett mckt grovt felaktigt påhitt om relation Klarna och SVB. Utan kolla med oss retweetar Gabriel. @andreascervenka skriver då två artiklar, med dessa uppgifter utan att kolla med oss att de stämmer! Vägrar rätta!.
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We just published H1'24 results:. 🚀We booked $1.3B revenue in H1 2024 and we’re still growing 27% a year. 💪Each quarter’s results confirm that we made the right investments in the US, despite a lot of people questioning at the time. 😍US gross profit grew 93% in H1 and after.
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I svensk media målas det ofta upp en bild av att Klarna är den huvudsakliga anledningen till att skuldsättningen ökar i Sverige. Oklara avgifter & dyra delbetalningar - det är vad Klarna lever på, om man ska tro journalister och politiker. Bra att veta då:.
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Äntligen!.30 dagar på alla fakturor, slut på 15 dagars - alltid tid över lön.Bort med avgifter, nu bara ränta, här fular branschen rejält!.Viktigast! Slut för revolverande krediter - bara fasta delbetalningar.Stort steg för hållbara krediter/betalningar .
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Klarna for the first time ever did over 100 bn sek payments volume in a single month! . 23% growth Nov 23 over Nov 22.
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Hm @FlatCapital Hanna vad tror du om Flats motto som.”Delad glädje är dubbel glädje”?! 🤪 .Media brukar skriva ”idag tjänade hen x när börskursen gjorde y”.”27600 aktieägare tjänade 100 msek idag!”.Men oxå bra att några kortsiktiga lämnade😉.Skämt åsido, så roligt och förmanande!.
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I have a new crush in life. Google Gemini 2.5. 😀.
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Every hour lost on discussing what we should be doing, planning, theorizing. Instead of actually doing, testing, iterating and learning. That’s the difference between a startup and a big company. Between success and failure. Too many people think they will talk to results. .
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🚨 BREAKING: AI takes the reins at Klarna! 🚨. Klarna’s financial results are here and we’re back in back in familiar territory: profit and growth. We’re also using AI to replace… er… *ME* to present the highlights. 🤖🎤. (Don’t worry, I’m not fully replaced! 😉 I’m in
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I was getting ready for holiday packing my suitcase the other day and it reminded me of a lesson I learned almost exactly 20 years ago, in 2003. 💡. 🗺️ Between my 2nd and 3rd years at Stockholm School of Economics, I went travelling with my friend. We had no money so our plan was.
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Tack @nylanderjens .Jag som många andra är djupt imponerade av ditt arbete!. Det var jag redan när jag skeppade mp3spelare köpta på alibaba 2003…. Men detta visar också som vi insett internt. Klarna är så förknippat med förtroende att folk tar loggan på sin sajt utan att ha ngt.
Nej, ni är inte registrerade för F-skatt, moms eller har Klarna men det ser bra ut när man skriver det (@klarnaseb). Jag ringde en av företrädarna som arbetar i det offentliga som inte ville svara på några frågor och påstod att jag nått fel person och la på telefonluren.
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I just think that perhaps things will turn out well?. In most countries, number of bureaucrats have grown much faster than number of nurses, policemen, doctors and teachers. What if AI simply replaces ALL admin jobs. And more people can tend to people, or enjoy life at some.
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Sverige behöver fler industralister inte kapitalister!. Flat samlar nu stöd från Persson, Douglas, Kamprad, Schörling, Olsson, Ax:son Johnson. Alla representanter för det industriella, långsiktiga, entreprenöriella och innovativa Sverige. Nu med 300 msek kan Flat ta nästa steg.
Vi lägger i nästa växel! 🚀.Vi annonserade precis att vi kommer att genomföra en nyemission om 300 MSEK (varav 76% redan är säkrade från några av Sveriges främsta investerare!!) - emissionen kommer görs till 16 kr/aktie. ✅ +17% årlig avkastning sedan börsnotering 2021.✅ +85%
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Klarna is NOT BNPL.BNPL is just 1 of many features. Klarna is a payments network like VISA or MasterCard. 40% of our transactions are debit. Our ethical standards for credit are much higher than VISA/MC. No late fees.No revolving.No limit in your face.Interest caps much lower.
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We published our full year results today and 2023 was a RECORD year! . 🤯2023 was our biggest ever year in terms of GMV: within touching distance of 1 trillion SEK! . 💪AT THE SAME TIME, driving a 95% improvement in adjusted operating result! . 😊Back in black with 1st profitable.
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@OpenAI Just for clarity this is not a co-pilot, this is AI performing and concluding the conversations and errands by itself.
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Today I am so proud and excited that we have been selected to work with @eBay 2 nd largest ecommerce site in the US!! . This further cements and accelerates Klarna as leader in BNPL in the US!. But also I truly love Ebay, it gave me the ultimate ecommerce experience. 👇.
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På Klarna är vi fortsatt hyfsat öppna för flexibelt distans arbete inom rimliga gränser och ordnade former. Men det är ju ngt som är lite komiskt i denna mening. Distansarbete tillåts inte utom vid tandläkarbesök…. Själv skulle jag ha väldigt svårt att arbeta hos tandläkaren…
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Rätt ska vara rätt :-) @strandhall . Vi är bank och på väg in i BAO och därmed blir @FinansforbundSV och SACO, @Ingenjorerna motpart, inte @Unionen . Hade skrivit till dig direkt men ditt konto medgav inte kommenterar. Med tanke på en del av de ”lämna landet polack” kommentarer.
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