Puneet Kataria
@katariapuneet
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A new kid 🙈 in the #CustomerSuccess block & Founder of CustomerSuccessBox (can #CustomerSuccess be served in a box 🤔)
San Francisco, CA
Joined October 2009
#bisleri #JashneRekhta2025 NO WATER AT JASHNE-Rekhta. Struggling for last 2 hours. No water to buy No water for free No water No dispensers Bisleri booth only have empty bottles No one else is allowed to carry
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Our founders community in @circleapp is witnessing an amazing growth! 💪 We're now 900+ members strong and open to onboard more #SaaS superheroes, as we continue to take 🇮🇳 #SaaS to new heights. Drop an email at disha@saasboomi.com to receive your invite. 🙌
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All of us want our products to be sticky and provide maximum value to the customers. But how do you actually measure product stickiness? Hear it from @katariapuneet, where he shares his idea on measuring product stickiness. #CustomerSuccess #SaaS
https://t.co/zpPdGBh8gr
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[PODCAST TIME 🎧▶️] Check out our latest episode of The inSide Scoop on Customer Success and find out more about a very important topic: The ultimate renewal playbook – Managing multiple stakeholders. 👉 https://t.co/Wvqbkhdsfr
#data #customersuccess #podcast #customerjourney
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As @katariapuneet says, "In a perfect world the RENEWAL SHOULD BE A NON-EVENT! " Hear out @katariapuneet & @anikazubair_ sharing a great conversation on the Ultimate Renewal Playbook on the latest episode of The @insidedmedia Scoop Podcast.Listen here -
lnkd.in
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[PODCAST TIME 🎧▶️] Check out our latest episode of The inSide Scoop on Customer Success and find out more about a very important topic: The ultimate renewal playbook – Managing multiple stakeholders. 👉 https://t.co/Wvqbkhdsfr
#data #customersuccess #podcast #customerjourney
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"You DON'T want customer success heroes” - @katariapuneet Since many use tl;dv for customer onboarding we're delving into this topic w/ an industry veteran! In this tooooooo long; didn't interview, common CS myths are dispelled & alternatives suggested💡
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Join us for an exciting webinar to learn the strategies, processes, playbooks to be followed for Onboarding customers remotely. 👉 Topic- Onboarding Customers Remotely 👉 Speaker - @katariapuneet 🕓 Date: 25th June, 9.30 AM PT Registration Link- https://t.co/ZuYdFbzgx2
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Learn Proven FRAMEWORK to churn Analysis followed in CustomerSuccessBox from @katariapuneet and @anushreedudhat Register now: https://t.co/NYhVk9cvqJ
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5 lessons from “Siddhartha” 1. Wisdom can’t be taught, only learned (cc @naval) 2. There’s a difference between knowing the path and walking it. 3. You can’t avoid pain. 4. The world will speak to you if you are still enough to listen. 5. Adventure is the only path.
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He fought and survived Ebola, and now he's on the frontline of #COVID19 in NYC. This is a day working in the ER, as told by Dr.@Craig_A_Spencer.
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Our team is at The Customer Conference London 2020. Drop by and learn how to maximize retention!
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Milestones are the stepping stones that a customer has to go through before they can achieve their goals. Should milestones be time-bound? Watch this @YouTube video to find out: https://t.co/QrItJLX7bq Subscribe to our #YouTube channel to watch weekly videos on #CustomerSuccess
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The three most harmful addictions are heroin, carbohydrates, and a monthly salary. ~ @nntaleb
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SaaS customer retention best practices to maximize renewals by @nileshsurana
hackernoon.com
In the SaaS world, the customer-acquisition-cost (CAC) is high and the initial payment is peanuts compared to the lifetime value (LTV) of the customer.
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We're heading to Dublin for @SaaStock next week. SaaS, #CustomerSuccess, Pub Crawls & more Craic⚡️Drop by our Stand #GR17 if you're there and let's talk about how we can help each other. 🚀 #SaaStock2018
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Padma Shri Pyarelal Wadali Of #WadaliBrothers #RIP #PyarelalWadali You will live in our hearts always. 🙏
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Attending @SaaStrAnnual? Lookout for our special #SaaStr plan for #CustomerSuccess. DM us for any queries. #SaaStrAnnual
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How would you describe the Customer Success Manager role in your company? by @katariapuneet
https://t.co/RLqOwoC3zT
#customersuccess
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