Hussam AlMukhtar
@hussam_3h
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Marketer and Engineer. #MarTech
San Francisco, CA
Joined March 2011
My challenge to you: Stop campaign obsessing. Measure your tickets per order. Above 5%? You've got bigger problems than customer acquisition. 👊 Drop a bump if you want to see the REAL numbers!.@tryopendesk early access might be your game-changer.
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Top Shopify stores turned this into their SUPERPOWER:. Cutting order-related tickets below 5% = Loyal customers who: .✅ Return .✅ Refer .✅ Rave.
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Data bomb 💣 We tracked "Tickets per Order" and discovered something alarming:. 12% of customers are asking for ORDER UPDATES. Translation: Frustrated customers who've already paid.
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Most Shopify brands are doing it ALL WRONG:. 🛠️ Customer experience is an afterthought .🤷♂️ Decisions based on gut feelings .📉 75% aren't even using support tools.
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🚨 Shocking Truth: 8 out of 10 Shopify businesses FAIL in their first year. Why? 🤔 It's not about big marketing budgets. The secret? Consistently satisfying customers.
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Very proud of this: Introducing OpenDesk
tryopendesk.com
Designed to empower brands with faster responses, human-centered automations, and actionable insights to drive customer retention.
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We’re brewing something 👀.
👀 From the operators of 40+ e-commerce brands, OpenDesk is designed to change the way you support customers—forever. Join the waitlist at
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RT @OpenStore: Yesterday’s Q4 Summit brought together some of the sharpest minds in e-commerce. Jump to 1:08:52 to catch OpenStore CEO @rab….
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RT @ZoomInfo: We’re partnering with @googlecloud. 🎉. Customers can now directly integrate our data into the Google Cloud Platform, allowing….
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This earth is pretty when you look at it from a bit of elevation. I started a silly YouTube channel to share I see from my drone. Here’s what 2021 showed me:
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RT @insidepages: ZoomInfo’s @hussam_3h shares his intent strategy and how it can impact B2B #marketing and sales: .
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RT @ZoomInfo: ABM is all the buzz lately. Why? 🐝. This Thursday, we're jumping into how and where to apply ABM, and how to optimize your st….
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RT @adamzyglis: AFC EAST 👑 #BillsMafia @BuffaloFAMbase @TheBuffaloNews #buffalobills @BuffaloBills .
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