Truly, madly, deeply ‘learning from excellence’ @LfEcommunity #LfE3 Thank you all: @DrBruceKeogh @belindajdewar @AppreciatingP @AlisonSJones5 @civilitysaves @emmaplunkett @AcmeDR @DawnBenson20 @DrKlugs @alysonwalkerRHC @LizStokoe @IAmAntBennett @SuzetteWoodward @wearebeard

#LfE3 meaningful praise, appreciation for yourself and others. 🥰

Don't be the dick #lfe3

Such an overhelmingly inspiring day! #LfE3 roll on LFE4! @LfEcommunity @DrBruceKeogh @belindajdewar @AppreciatingP @AlisonSJones5 @civilitysaves @emmaplunkett @AcmeDR @DawnBenson20 @DrKlugs @alysonwalkerRHC @LizStokoe @IAmAntBennett @SuzetteWoodward @wearebeard

It’s fantasy that there are goodies and baddies. If you see “bad” behaviour call it out with compassion and separate the behaviour from the person. Be inquisitive, ask why?#LFE3 fab talk Chris.

What a day at work! I got to doodle while being inspired by @DrBruceKeogh @belindajdewar @AlisonSJones5 @emmaplunkett @AcmeDR @DawnBenson20 @DrKlugs @alysonwalkerRHC @LizStokoe @IAmAntBennett @SuzetteWoodward but the best bit was doing it in front of @Littlesarahwebb #LfE3

Actual operatic interlude at #LfE3. Take that all other conferences! Bravo! 👏

Alison Jones on creating a positive workplace culture. Reframe your view. What you focus on grows #LFE3

Never seen this before- live art capturing the conference key speakers and key messages. Totally awesome. #LfE3

Opera singing??!! LfE is no ordinary conference!! Awesome!@LfEcommunity #lfe3

If you say yes, amazing things could happen! #LanguageMatters #Lfe3 amazing artwork by the extremely talented @illustrateddave

#LfE3 Gratitude and optimism: A story of how @IAmAntBennett survived a life threatening condition and has lived a life of saying Yes since, reflecting on all the amazing opportunities which have come from it! @wmahsn @LfEcommunity @AppreciatingP

Love this framework for types of conversations. What sort of conversations do you have? #Lfe3

Fantastic day at LfE3 conference today. Thought provoking & inspirational. ‘Language does matter ‘ @wmahsn @LfEcommunity #LfE3

Inspired by #LfE3 I have a light box in the office for uplifting messages. It’s been very popular. Can recommend! @AAGBI @AAGBI_GAT @CSScritcare @emmaplunkett @sally_ghazali

How often do we have the courage to do this? And yet so rewarding if we do use emotional language with patients and relatives. Including relatives in sharing our learning too - so powerful. #LfE3 ⁦@CSScritcare⁩ ⁦@MFT_PatientExp⁩ ⁦@AAGBI⁩ ⁦@ICS_updates⁩

#LfE3 conference is all about language. It appears the most controversial word touched on thus far is....#resilience. Personally I’m not a fan. I think it pushes responsibility for coping with adverse work situations onto staff & removes organisational responsibility.

Patient Safety Team looking forward to the Learning from Excellence conference today on “Why language matters” #LfE3 @wmahsn @LfEcommunity @Karentbarber @katie_fitzg1

Complex emotions after major incidents. Guilt over joy and sadness. Debriefs need to cover this not just as an afterthought. Process and emotional processing equally important. #LfE3 #GrenfellTower