GetFeedback
@getfeedback
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Take the straight path to CX insights. GetFeedback puts the customer feedback you need directly into your CRM and the systems your team uses every day.
Global 🌎
Joined August 2013
RT @MomentiveAI: CMO of the @warriors Jen Millet chatting about how they use Momentive to improve both employee and customer experiences.….
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RT @MomentiveAI: Our CEO @zlurie and CMO of the @warriors Jen Millet chatting about how they create incredible experiences with insights fr….
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RT @MomentiveAI: Attending @Salesforce #DF22? Attend our sessions and be the hero that brings insights and action back to your company. Her….
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We’re heading to @Dreamforce! Stop by our @MomentiveAI booth to shoot some hoops and learn how your business can integrate feedback into @Salesforce to create winning experiences for your customers. #DF22
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RT @MomentiveAI: Women everywhere need your support. Learn how you can be a leader in helping shape what’s next! Read more 👇.
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RT @MomentiveAI: How are the industry’s most innovative leaders overcoming the most common CX challenges? We sat down with leaders from @At….
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Decreasing customer effort and boosting loyalty is top of mind for many Customer Service teams this year. Download our new guide, The ultimate guide to customer service, to learn how you can reach your 2022 goals.
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Leveraging the right data helps customer experience professionals deliver the personalized experiences customers crave. Read tips to add more personalization from CX expert @jeanniecw.👇
surveymonkey.com
Improving customer success is hard work. SurveyMonkey’s powerful platform allows CX professionals to get feedback, find gaps, and boost their brand.
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Are you searching for your CX dream job? Look out for these red flags when reviewing a job opportunity, regardless of your experience level.
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What does the future of shopping and retail look like post-COVID? Download this article by @HarvardBiz to catch a glimpse. #CX
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Service teams should be equipped with the right tools to effectively de-escalate issues as they arise. Read our new guide, The Ultimate Guide to Customer Service, to learn how successfully employ conflict resolution tactics.
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The new era of CX is here. Do you know what you should be prioritizing to drive results? Find out by reading key insights to customer experience success in 2022 by CX expert @dgingiss.
surveymonkey.com
Improving customer success is hard work. SurveyMonkey’s powerful platform allows CX professionals to get feedback, find gaps, and boost their brand.
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RT @MomentiveAI: Are your employees an untapped source for customer feedback?. Register for a live webinar on June 17 featuring woom bikes….
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Among the company functions that are hardest hit by the COVID-19 pandemic is #CustomerService. This @HarvardBiz article explains how #CX leaders can help service reps reduce customer stress, optimize remote coaching, and use collaboration tools.
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The future success of retailers will depend on creating a cohesive #CustomerExperience, both online and in stores. This @HarvardBiz article explains how.
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RT @MomentiveAI: Happy #PrideMonth! This month we celebrate the bold and diverse LGBTQIA+ community and honor their history, culture, and c….
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Too often the measurement of customer engagement is limited to– someone is either engaged or they're not. This @HarvardBiz article explains how to calculate return on investment to boost your #CX program.
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Should you invest in a Chief Experience Officer? Find out why integrating #CX and #EX requires a leader in this @HarvardBiz article.
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As a result of the COVID-19 pandemic, many CX teams accelerated their digital transformation efforts. See what initiatives they put in place.
surveymonkey.com
Improving customer success is hard work. SurveyMonkey’s powerful platform allows CX professionals to get feedback, find gaps, and boost their brand.
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