Erik Linask
@elinask
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Group Editorial Director, TMC. Tech enthusiast, writer, 100% Estonian, tough to find a sport I won't watch. Tweets are my own
Joined June 2009
New @bcm_one CEO Sandy Preizler has big shoes to fill but has the background the mindset to do it. https://t.co/ltyRczh3Yi
@SkySwitchSays
tmcnet.com
Communications and managed services provider BCM One announced a key leadership transition with the appointment of Sandy Preizler as its new CEO. He takes over for Geoff Bloss, who has decided to...
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The shopping spree continues: @bcm_one scoops up @Pure_IP to expand global presence and leverage #MicrosoftTeams expertise to support #FutureOfWork.
tmcnet.com
This morning, BCM One get back on the acquisition trail in a big way with a strong move into the global market, bringing U.K.-based Pure IP into the BCM One fold.
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Next-level networks, performance, and UX for the digital world. @ConnX_AI @JuniperNetworks @tmcnet @TeamWebinar
sdwanresource.com
Investment and innovation in the cloud and software telco realm led to more predictable, precisely measurable SLAs and better user experiences.
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How to lose customers, exhibit A, by @optimum and @OptimumHelp When your in-store staff tells customers to call the contact center for assistance, but customer retention dept isn't open same hours as retail location #badCX #poorcustomerservice
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Have contact centers improved CX enough to protect brand loyalty? https://t.co/2pQXSwnPQ3
@Calabrio @rdaniels1999 @AmyLFisher
customerzone360.com
Contact centers have progressed, but they still aren't delivering quite the level of experience customers are looking for and demand.
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Manage, enable and secure your business in tye new world of hybrid work. @bpcrotty CEO of @FusionConnectSM talks success strategy libe @ITEXPO, part of #TECHSUPERSHOW
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We power some of the world’s most innovative and demanding industries. How? By harnessing the super powers of hydroelectric and geothermal energy. We can power high intensity compute like nowhere else on Earth. #EarthDay #sustainability #renewableenergy
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Looking forward to seeing you in FLL @arnoldjon @FOW_Expo
Future of Work Expo - June 21-23, Ft. Lauderdale - updates here, and more coming: https://t.co/7ejroMNs1G
#techsupershow @tmcnet #futureofwork #futureofworkexpo #ucoms #DigitalTransformation #hybridwork #ai #VirtualReality
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The realities of post-pandemic #hybridwork mean digital communications and #UCaaS are a must for any successful #DigitalTransformation project. https://t.co/fCKijR4XAy
@InternetTele @tmcnet @FOW_Expo
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Thanks to @ExtremeNetworks for hosting @elinask and I at todays New York Mets Opening Day game versus the Diamondbacks. Perfect day for baseball!
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#Blockbuster is to #Netflix like legacy networking and #SDWAN. https://t.co/HsnzfO9bq4
@ExtremeNetworks @TMCmnagle
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#TollFree calling finally enters the IP era with @tollfreexchg and @Allstream partnership open the door to cost savings, efficiencies, and feature richness for toll-free. https://t.co/rvl2eknvFK
#TollFreeExchange @Teliax @kerrygarrison
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The #gigeconomy is growing, but the #futureofwork is about the #flexeconomy according to @GetShiftsmart and @Aakash1026
https://t.co/5BXuA4cyiF
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String of acquisitions continues for @bcm_one with today's @wcstelco deal, strengthening its #UCaaS, network and #ManagedServices portfolio. https://t.co/ACIT0pnNfM
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State of the Contact Center 2021: Cloud is Here, What's Next?
customerzone360.com
Contact centers now recognize that being in the cloud isn't just a cost-efficiency or flexibility play - it enables them to be more strategic and make smarter business decisions.
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Data. Communications. Workflows. They all exist. Connecting them is the key to business efficiency. https://t.co/YRoBuF39bY
@ALUEnterprise @tddupree @PYNoel #WhereEverythingConnects #WorkflowAutomation
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Really enjoyed this conversation with Shams Kahn about how communications needs have evolved over the past year and why native #MicrosoftTeams integration can be a game changer.
Shams Kahn, Principal Solutions Consultant for @global_scb has a conversation w/ @elinask SCB Global has been a Leading Provider of Multi-National Telecoms/Enterprise Data Solutions since 2004, giving years of unparalleled experience Full interview->
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