This holiday season, we're especially grateful for the partnerships we've built and the opportunity to keep your teams connected, productive, and moving forward. We're honored to be part of your success. From all of us at Fusion Connect, Merry Christmas and Happy Holidays.

🌟 Customer of the Week Spotlight 🌟 What sets us apart? Our clients say it best: ✨ Customized solutions—not cookie-cutter approaches ✨ Seamless integration into existing frameworks ✨ Proactive, knowledgeable teams from day one ✨ Exceptional tier 2+ support that resolves

You get a lot with your VOIP system—flexibility, scalability, and cost savings. But cost savings are meaningless when calls suddenly stop working. Fusion Connect is here to walk you through five of the most common reasons you may be having issues with VoIP calls, and what you

🎥 Quick Connect: Episode 7 - What is POTS Replacement? Are your legacy lines on borrowed time? Plain old telephone service (or POTS) is on the way out. Fusion Connect’s POTS replacement offers a modern wireless or IP alternative that’s reliable, compliant and easy to deploy.

🔹 Did You Know? 🔹 In a world obsessed with "average handle time" and ticket quotas, we made a different choice: Our reps don't hang up until your issue is completely resolved. No rushing. No transferring you three times. Just real people who stay on the line until you have

🌟 Customer of the Week Spotlight 🌟 Our customers don't just need connectivity—they need dependable connectivity that shows up every single time. And that's exactly what we've delivered for Zekelman Industries for 10 years and counting. #CustomerSpotlightotlight #FusionConnect

Microsoft 365 Business Premium or E3? Most companies can't tell the difference—and it's costing them. 💸 Business Premium vs E3. Similar names, overlapping features, confusing differences. Most organizations end up overpaying for what they don't use—or underutilizing what they

🎉 Fusion Connect has been awarded the Leader Badge in G2’s Winter 2026 Report! 🎉 We're honored to be recognized as a G2 Leader—a distinction earned through authentic customer reviews, strong market presence, and high satisfaction scores. This is proof that when real users

🔹 Did You Know? 🔹 Your business is unique. Your support should be too. Our tailored approach ensures timely, multi-channel outreach using email, text, phone calls or video chats - whichever you prefer. Because great service isn't about forcing customers into our systems.

🌟 Customer of the Week Spotlight 🌟 Critical deadlines don't wait for business hours. That's why we don't either. We show up when our customers need us because reliability isn't just about technology. It's about the people behind it who refuse to let you down.

VPN down again? Here's why—and how to fix it. 🛠️ Dropped VPN connections don't just frustrate IT teams, they erode customer confidence. Every patient record that can’t be accessed or manager locked out of a point-of-sale system costs trust in your business. Multi-location

🎥 Quick Connect: Episode 6 — What is FusionWorks with Webex? Simpler. Smarter. And way more connected. ✨Make and get calls from your laptop OR mobile device ✨Use the same phone numbers your customers know ✨Add features like voicemail, call routing, business SMS, and

🔹 Did You Know? 🔹 We don't react. We anticipate. ⚡ Great customer experience isn't a badge we earned once - it's our daily operating system. Because great customer experience isn't about fixing problems, it's about preventing them in the first place. That’s why we perform

🌟 Customer of the Week Spotlight 🌟 "We had an effortless migration and flexible service with no pressure. We especially appreciated the flexibility and ease of implementation. There was no pressure on migration time, and we paid only after we migrated." This is what seamless

Please join us in welcoming Emma Hearns to Fusion Connect! Emma joins our team as a Business Development Representative, bringing great energy, drive, and a passion for making an impact. In her own words: “I’m most excited to join a team full of truly hardworking and driven

Most companies feel the pressure to give employees tools that keep communication smooth (inside the company and out). Microsoft Teams handles meetings, messaging, and internal collaboration well, but many organizations still lack a simple way to make external phone calls...

This Thanksgiving, we’re thankful for you. To our customers, partners, and employees — thank you for being part of the Fusion Connect family. Your trust and collaboration fuel everything we do. Wishing you a holiday filled with good food, company, and connections.

We’re excited to welcome Ray Potts to Fusion Connect! Ray joins us as our new Regional Vice President of Channel Sales, bringing experience and a passion for helping partners grow and win. In his own words: “Thrilled to join Fusion Connect as VP of the East Channel Team! What

🌟 Customer of the Week Spotlight 🌟 We’re honored to support incredible long-term customers like the College of Central Florida. After seven years with Fusion Connect, their feedback speaks volumes about the power of consistent, reliable service and a support team that shows up

We believe Artificial Intelligence (AI) isn't just a buzzword, but a powerful tool that transforms how businesses operate, collaborate, and stay connected. By embedding AI into our solutions, we help customers work smarter, respond faster, and discover new ways to improve their