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Craig Durr Profile
Craig Durr

@craigdurr

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Researcher/analyst in the tech industry. Love data that creates insights. I look at human elements of our work lives - the workforce, workplace & the workflows

Austin, TX
Joined March 2008
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@craigdurr
Craig Durr
20 hours
Here’s what you need to know from our recent blog: Spacera has joined the Zoom ISV Exchange Program, becoming the first Australian partner. The integration enables AI-powered readiness checks, automated issue resolution, and utilization analytics for Z.
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@craigdurr
Craig Durr
2 days
Get a quick preview of our latest blog: @lumentechco has expanded its U.S. data center and cloud connectivity across 16 metro markets, enabling Ethernet and IP services up to 400Gbps. Check out the full post for all the details:
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@craigdurr
Craig Durr
2 days
“Workplace operations” isn’t just facilities—it’s IT, AV, HR & real estate collaborating to plan, manage & use office space. It maps directly to my 3W framework: Workflows. Workplace. Workforce. #WorkplaceOps #HybridWork
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@craigdurr
Craig Durr
3 days
Hybrid work isn’t going anywhere. Gallup’s latest research shows it has stabilized:.🔸51% of remote-capable employees are hybrid.🔸24% are fully on-site.🔸 or I 25% are fully remote. The nuance isn’t in the percentages. it’s in how teams make it work. What stood out to me is
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@craigdurr
Craig Durr
3 days
Loving how @Zoom’s Workvivo combines function + culture:. 💬 Chat = collaboration + ops.🏷️ Posts tied to company values.🙌 Built-in kudos + shoutouts. It’s comms with purpose. #Workvivo #Zoom #EmployeeExperience #DigitalWorkplace #CollabCollective
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@craigdurr
Craig Durr
3 days
Here’s a glimpse into our latest blog insights: @Google has introduced real-time visual guidance to Gemini Live, enhancing interactive support through camera-based object highlighting. The update also expands integrations with Google apps for streamlin.
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@craigdurr
Craig Durr
4 days
Chat is more than talk. @Zoom’s Workvivo is using it to drive real work—and it’s becoming core to how orgs collaborate. Smart move. #Workvivo #Zoom #DigitalWorkplace #EmployeeExperience #CollabCollective
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@craigdurr
Craig Durr
4 days
See what’s new in customer experience innovation on our latest blog: @NICELtd has strengthened its strategic partnership with @salesforce to deliver deeper integration between NiCE CXone Mpower and Salesforce Service Cloud. Read the .
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@craigdurr
Craig Durr
5 days
Catch the highlights from our newest blog: @DTEN_Global introduces Bar Connect, an all-in-one video conferencing solution designed for small to medium meeting spaces. Learn more about this announcement by reading our full blog post:
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@craigdurr
Craig Durr
8 days
Loved seeing how @robinpowered is taking #WorkplaceOps beyond hardware. From LED indicators to context-aware comms, they’re giving managers tools to notify the right people, in the right space, at the right time. #HybridWork #Collaboration
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@craigdurr
Craig Durr
8 days
Here’s our team's take on our newest blog post: @DellTech has rolled out updates to its AI Data Platform to enhance enterprise AI capabilities. The release introduces an unstructured data engine with @elastic for advanced retrieval and integrates @nvid.
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@craigdurr
Craig Durr
9 days
Workvivo is moving beyond comms. Joe Darrer @Zoom says shift + task management is coming—and that’s a huge win for frontline teams. Big move. Smart direction. #Workvivo #Zoom #DigitalWorkplace #FrontlineEX #CollabCollective
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@craigdurr
Craig Durr
9 days
Here’s my take on our latest blog: @Five9 announced Fusion for Epic, a native integration embedding advanced contact center capabilities into Epic’s EHR platform. The solution streamlines workflows, supports HIPAA compliance, and enhances patient engag.
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@craigdurr
Craig Durr
10 days
RT @CollabCollect: From Boston history to the future of work, @CraigDurr visited @robinpowered to see how they’ve grown from desk reservati….
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@craigdurr
Craig Durr
10 days
Boston has a lot to offer, history, baseball, Dunkin’, but this trip was about something else: catching up with my friends at @robinpowered. Robin has evolved from desk reservations into full #WorkplaceOps, orchestrating visitor check-ins, room reservations, workflows & more. I
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@craigdurr
Craig Durr
11 days
Catch the latest in enterprise AI innovation on our newest blog: @Oracle is deepening its partnership with @googlecloud to provide access to Gemini AI models through Oracle Cloud Infrastructure (OCI). Read the full blog for more details:
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@craigdurr
Craig Durr
12 days
Workvivo lets employees tag content to company values—like growth or giving back. It’s a small move with big impact: purpose, culture, and recognition in every post. #Workvivo #Zoom #EmployeeExperience #CollabCollective
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@craigdurr
Craig Durr
12 days
Here’s what you need to know from our recent blog: @Webex Campaign Management is now generally available for Webex Contact Center, offering administrators a centralized platform to manage outbound campaigns with ease. Check out the ful.
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@craigdurr
Craig Durr
15 days
Just walked through @Zoom’s Workvivo platform—and it’s more than an intranet. ✅ Activity feeds.✅ Role-based spaces.✅ Social UX meets enterprise needs. Big step forward in employee connection. #Workvivo #Zoom #EX #DigitalWorkplace #CollabCollective
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@craigdurr
Craig Durr
15 days
Get a quick preview of our latest blog—Q2 Earnings Meet Zoom Perspectives 2025: What July’s Strategy Looks Like in the Numbers. From double-digit international growth to Workvivo’s expanding role and AI Companion adoption, @Zoom’s latest results confir.
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