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Let's build the Toronto we know is possible. A @build_canada project ๐Ÿ—๏ธ๐Ÿ‡จ๐Ÿ‡ฆ

Toronto
Joined July 2025
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@build_toronto
Build Toronto
5 days
Chart credit: @GraphicMatt
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@build_toronto
Build Toronto
6 days
The City's rollout of the vacant home tax was a disaster, in part due to poor digital services. Homeowners were required to declare their property status online. But the portal was poorly designed, confusing and error-prone, and residents received incorrect bills. Of the
@build_toronto
Build Toronto
7 days
Toronto's digital services are stuck in the past โ€“ย a patchwork of portals, paper forms, and outdated processes. From paying taxes to renewing permits, residents face a maze of separate logins, different formats, or long wait times. Take the City's recent rollout of the Vacant
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@antmugisa
antonia
7 days
oh man imagine Halifax having its own native app; book driving tests, apply and renew IDs, apply for your provincial health card online with an easy UI that even elders can happily use (Nova Scotia having the largest aging population in the country) absolutely a possibility!
@build_toronto
Build Toronto
7 days
Toronto's digital services are stuck in the past โ€“ย a patchwork of portals, paper forms, and outdated processes. From paying taxes to renewing permits, residents face a maze of separate logins, different formats, or long wait times. Take the City's recent rollout of the Vacant
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@tarunsachdeva
Tarun Sachdeva
7 days
This is one of those obvious but very much not simple things. But City Hall needs to rebuild its internal tools. Our systems should be observable, programmable and digital native - by default. Big thanks to @EricDLombardi @melkuo and @build_toronto for the help with this memo.
@build_toronto
Build Toronto
7 days
Toronto's digital services are stuck in the past โ€“ย a patchwork of portals, paper forms, and outdated processes. From paying taxes to renewing permits, residents face a maze of separate logins, different formats, or long wait times. Take the City's recent rollout of the Vacant
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@lucyhargreaves4
Lucy Hargreaves
7 days
Every level of government should be digitally native. My working theory: trust in government is inversely proportional to the size of the digital gap between how government operates and how people use technology in their daily lives. The bigger the digital gap between how
@build_toronto
Build Toronto
7 days
Toronto's digital services are stuck in the past โ€“ย a patchwork of portals, paper forms, and outdated processes. From paying taxes to renewing permits, residents face a maze of separate logins, different formats, or long wait times. Take the City's recent rollout of the Vacant
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@ddebow
daniel debow
7 days
Toronto should be digital. City services must be simple, easy and modern.
@build_toronto
Build Toronto
7 days
Toronto's digital services are stuck in the past โ€“ย a patchwork of portals, paper forms, and outdated processes. From paying taxes to renewing permits, residents face a maze of separate logins, different formats, or long wait times. Take the City's recent rollout of the Vacant
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@EricDLombardi
Eric Lombardi ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿš€๐Ÿ—๏ธ
7 days
Really hard to take issue with anything in this memo. Improving Torontoโ€™s digital experience will improve customer service and reduce the cost burden of 311 etc. It wouldnโ€™t take much to make it a priority @MayorOliviaChow @BradMBradford @ausmalik @JoshMatlow
@build_toronto
Build Toronto
7 days
Toronto's digital services are stuck in the past โ€“ย a patchwork of portals, paper forms, and outdated processes. From paying taxes to renewing permits, residents face a maze of separate logins, different formats, or long wait times. Take the City's recent rollout of the Vacant
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@EricDLombardi
Eric Lombardi ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿš€๐Ÿ—๏ธ
7 days
Really excellent memo with @build_toronto by @tarunsachdeva about making Toronto observable, programmable, and digitally native. Jurisdictions around the world that have lead in Digital Government have also reduced costs, improved citizen experience, and raised transparency.
@build_toronto
Build Toronto
7 days
Toronto's digital services are stuck in the past โ€“ย a patchwork of portals, paper forms, and outdated processes. From paying taxes to renewing permits, residents face a maze of separate logins, different formats, or long wait times. Take the City's recent rollout of the Vacant
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@build_toronto
Build Toronto
7 days
Toronto's digital services are stuck in the past โ€“ย a patchwork of portals, paper forms, and outdated processes. From paying taxes to renewing permits, residents face a maze of separate logins, different formats, or long wait times. Take the City's recent rollout of the Vacant
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@agarcher
Adam Archer
12 days
We need this so so badly. I was talking yesterday to someone who said she loved to bike but was AFRAID to bike from Spadina and Bloor to Carlaw and Gerard. Itโ€™s not even that far, but all routes are totally perilous.
@build_toronto
Build Toronto
14 days
Toronto's active transportation network is a patchwork. Bike lanes exist in some areas, but they often end abruptly or never connect to one another. This leaves riders stranded and fuels conflicts with drivers. The city has taken a piecemeal approach to its network. Not only
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@build_toronto
Build Toronto
12 days
Video credits: @dynemetis
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@build_toronto
Build Toronto
12 days
Here's an active example of an incomplete network: The bike lanes on College are fantastic โ€“ wide, elevated, and separated from moving cars. But going west, they abruptly end on Manning, forcing cyclists to merge in with moving car traffic. This is unsafe and frustrates both.
@build_toronto
Build Toronto
14 days
Toronto's active transportation network is a patchwork. Bike lanes exist in some areas, but they often end abruptly or never connect to one another. This leaves riders stranded and fuels conflicts with drivers. The city has taken a piecemeal approach to its network. Not only
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@danielgordon94
Daniel Gordon
13 days
Hoping @MayorOliviaChow considers this proposal to quickly build out the cycling network in Toronto.
@build_toronto
Build Toronto
14 days
Toronto's active transportation network is a patchwork. Bike lanes exist in some areas, but they often end abruptly or never connect to one another. This leaves riders stranded and fuels conflicts with drivers. The city has taken a piecemeal approach to its network. Not only
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@EricDLombardi
Eric Lombardi ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿš€๐Ÿ—๏ธ
14 days
An excellent and bold memo by @build_toronto today supported by @fnthawar attempts to bring a much needed adult discussion forward on active transportation in Toronto. Some key takeaways ๐Ÿ‘ 1) Stop debating cycling lanes one-by-one; instead, letโ€™s establish a target network
@build_toronto
Build Toronto
14 days
Toronto's active transportation network is a patchwork. Bike lanes exist in some areas, but they often end abruptly or never connect to one another. This leaves riders stranded and fuels conflicts with drivers. The city has taken a piecemeal approach to its network. Not only
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@patrickkeenanme
pkme
14 days
We need to do this and do it fast!
@build_toronto
Build Toronto
14 days
Toronto's active transportation network is a patchwork. Bike lanes exist in some areas, but they often end abruptly or never connect to one another. This leaves riders stranded and fuels conflicts with drivers. The city has taken a piecemeal approach to its network. Not only
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@ZoeCoombes
Zoรซ Coombes
14 days
This is the first adult discussion Iโ€™ve seen on cycling that takes our actual street grid seriously. Not all streets need bikes, and some streets are the only way from one neighborhood to another and need them. Fantastic memo. ๐ŸŽฏ
@build_toronto
Build Toronto
14 days
Toronto's active transportation network is a patchwork. Bike lanes exist in some areas, but they often end abruptly or never connect to one another. This leaves riders stranded and fuels conflicts with drivers. The city has taken a piecemeal approach to its network. Not only
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@build_toronto
Build Toronto
14 days
No, bike lanes don't belong everywhere. But yes, bike lanes do need to be on certain roads. For example, between High Park and Kingsway, Bloor is a required east-west cycling route. There are no nearby alternatives. However, between Bloor and St. Clair, Avenue Road's bike
@build_toronto
Build Toronto
14 days
Toronto's active transportation network is a patchwork. Bike lanes exist in some areas, but they often end abruptly or never connect to one another. This leaves riders stranded and fuels conflicts with drivers. The city has taken a piecemeal approach to its network. Not only
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