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Ben Prochazka Profile
Ben Prochazka

@benproc

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Following
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EV Nerd/advocate who’s helping to electrify everything that moves. My opinions are my own

Joined June 2009
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@benproc
Ben Prochazka
2 years
RT @ElectricRoadmap: Policy Manager Will Drier and @GovPritzker in front of the @WasteNotCompost 100% electric truck! .
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@benproc
Ben Prochazka
2 years
Might time to make the transition to @Delta @AlaskaAir @united??.
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@benproc
Ben Prochazka
2 years
@AmericanAir it is no wonder people share terrible customer service experience @AmericanAir .I've mostly found the staff on your airline and to be quite good, but this system and treatment is a ridiculous way to try and retain some of your most loyal and high mileage customers.
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@benproc
Ben Prochazka
2 years
@AmericanAir I recognize this is small compared to any number of global problems that people face every day but I Fly a lot, you all have designed a program to thank me for picking you and then you don't give it to me and you do a terrible job of even bothering to try and resolve.
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@benproc
Ben Prochazka
2 years
@AmericanAir strange way to thank people for their customer loyalty - offer them the benefit never actually give it to them. Make them spend hours on the phone trying to resolve and offer literally no way to resolve the situation.
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@benproc
Ben Prochazka
2 years
@AmericanAir I say that's the answer I got last time. Can you tell me how long this is gonna take? Answer "no sorry he could take 30 days." Can I talk to supervisor? Supervisor. "Sorry we escalate, we don't get any information back. Could take 30 days.".
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@benproc
Ben Prochazka
2 years
call customer service again, hour on the phone. "Sorry, we have escalated it and it should be resolved shortly."great finally getting somewhere @AmericanAir . check again a week later - nothing shows up in the app. Call again on the phone 40 minutes. Sorry we are escalating".
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@benproc
Ben Prochazka
3 years
RT @colinmckerrache: Where things stand on vehicle electrification at the end of 2022
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@benproc
Ben Prochazka
3 years
RT @Climate_Center: Tune in today at 2pmET -- GCC's #EV #policy expert @MatthwGoetz joins an all-star @ElectricRoadmap panel to talk about….
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@benproc
Ben Prochazka
3 years
RT @c_ehrlichman: I wrote about how diving in fleet first will scale up the electrification transition. @PanasonicNA @ElectricRoadmap htt….
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@benproc
Ben Prochazka
3 years
RT @ElectricRoadmap: We're excited to release our #LocalGovtPlaybook, a report with recommendations for how local governments can leverage….
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@benproc
Ben Prochazka
3 years
1 MW+ charging.
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@benproc
Ben Prochazka
3 years
500 mile test run data. @ElectricRoadmap
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@benproc
Ben Prochazka
3 years
Heavy trucks are less than 5% of on road vehicles but represent more than 20% of emissions. It electric - 500 miles of range for your drinks and chips @PepsiCo @Fritolay
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@benproc
Ben Prochazka
3 years
At the Tesla Launch event in sparks NV
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@benproc
Ben Prochazka
3 years
RT @NC_Governor: The vehicle market is transitioning to zero-emission technologies, and our state is leading the way. Today, Gov. Cooper ga….
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