This account is dormant for now. You can find me on most other social platforms …

Twitter was an important space for me over 15+ years, but I won't contribute to X while it allows disinformation to be spread unchecked, including the support given to racists and far right extremists by the owner of this platform.

After a rough week recovering from Covid, I’m very happy to be here for a few days ⛅️🌊#outofoffice #Cornwall

‘1 in 5 charities (19%) say their board has low digital skills, with little digital interest, understanding or support. Only 28% of charity respondents say they have a board with good or excellent digital skills, down from 32% last year.’

Democracy is precious. Make your voice heard and vote today. Polling stations are open 7am-10pm and don't forget to bring photo ID with you. #GeneralElection2024 #GE2024

The time has come for a radical rethink. Take your place among some of the most forward-thinking senior officers in local government. Together we’ll spend 24 hours unpacking how leaders need to flex for the challenges of today. 🗓️19-20 Sept ➡️Register https://t.co/n839vuylu5

Had a rare window of spare time, so I walked slowly from Westminster back to Euston in the sunshine this afternoon. The absolute best way to see London instead of the usual rush around on public transport

My month note for April and May is out now. With over 100 designers there’s lots going on at @TPXimpact as always.

Why I didn’t make it into our Manchester office today!

I was able to back this book on Unbound in 2022, so I’m proud to have my name listed in the small print of supporters at the back. We need more of this type of project, with first hand stories and participation that challenges thinking about systems of support in our society

I’ve just finished this book which hits really hard. It’s a collection of curated stories and first hand accounts of the real UK care system https://t.co/B9Q7o9PvbW

That’s classic tech thinking and solutions for policy problems - when what’s really needed is user centred policy work. Calling it customer engagement just feels horrible in this context as well 2/2

Questions about DWP priorities as well: “[We’re] progressing an enhanced notification strategy as part of our ongoing commitment to customer engagement, which will help ensure customers fulfil their obligations to inform DWP when changes in their circumstances have occurred” 1/2

Context for that last RT… This is a clear political/policy choice - “a carer who earned £1 more than the £151 threshold for 52 weeks would typically have to pay back £4,258.80, rather than £52”

End the Carers Allowance cliff-edge! Many reporting the scandal that those caring 35+hrs/wk oft for vulnerable loved ones must repay £1,000s just for slipping a quid or two over the max earnings threshold (currently £151/wk). Ending that clawback's important. Yet the cliff-edge

Still here, just having a bit of a social media break right now. Doing plenty of walking in the Lakes outside of work #breathe

Join us on Thursday after work in London for our Digital Forum on *new approaches to standards* featuring 🎁A departmental head of product💪A service standard veteran 👑A GDS/CDDO top 75 services pro 🥪🍸🤝Food and drinks and networking Sign up here 👇 https://t.co/QYN1lTJbJh

1892 Victorian postbox by Handyside of Derby, Harrogate railway station. I find it quite moving that this thing has sat on Platform 1 for 132 years, as the trains changed from steam to DMU to Azuma and a first class stamp changed from a penny to £1.35

Scotland is to become the first part of the UK to make it mandatory to register any use of Artificial Intelligence (AI) within the public sector. https://t.co/mfsnabjfAW

Fantastic to have @TPXimpact hosting this event today as part of #ServicesWeek