
Balto
@balto_ai
Followers
243
Following
82
Media
58
Statuses
140
Uniting agents with AI for conversations that deliver results. Empower your team using real-time guidance with Balto.
St. Louis, MO
Joined July 2017
RT @STARTEKGlobal: When it comes to solving CX problems, people and processes produce outcomes while technology is the lever that scales ou….
0
1
0
Why is 1-on-1 onboarding critical for contact centers? It sets your agents up for long-term success. ⭐️. Enhance your onboarding with these 4 best practices. ⇩. #contactcenter #callcenter #ai #onboarding #agentcoaching
0
0
0
RT @ForbesTechCncl: What changes can you make to improve the overall experience for agents? We’ve seen efforts across the board. Read more:….
0
1
0
RT @ForbesTechCncl: Voice Will Still Reign Supreme In The Contact Center Of The Future Written by Christopher Ko….
0
2
0
Join Myra Golden on November 16 to learn why customer calls get out of hand and 9 simple, actionable techniques to help your agents get and keep their call under control. Click below to save your spot. ⇣. #contactcenter #callcenter #CCaaS #balto
0
0
0
"At the end of the day, people want to be able to talk to a human." 📞. Balto COO and Co-Founder Chris Kontes explains why voice in the contact center is here to stay. Click to read.⇩ . #contactcenter #callcenter #ai #softphone #ccas #balto
0
0
0
Are your agents checked out? . Download our free e-book to learn how to improve motivation and job satisfaction in the contact center. 💻↓. #balto #baltoai #ebook #agentexperience #agentperformance #contactcenter #callcenter #ccaas #agentengagement
0
0
0
RT @OCAVentures: The integration with Five9 allows customers to take advantage of Balto's new "single pane of glass" experience, which embe….
0
1
0
RT @CultivationCap: Congrats @balto_ai, @curate, and @PlayMCgg for being named among St. Louis' top #startups by @startupsxyz. https://t.co….
0
3
0
Check out our newest case study to learn how Gonzaba Medical Group uses Balto to tackle its challenge of improving efficiency and cohesiveness in a patient-centric contact center. #balto #gonzaba #callcenter #contactcenter #ai #ccaas #agentperformance #qa
0
0
0