Enabling Exceptional Customer Experiences
@alliants
Followers
5K
Following
160
Media
294
Statuses
1K
Alliants has helped some of the world’s most respected luxury hotel, travel and retail brands deliver exceptional customer experiences. #OnlyatAlliants
UK
Joined January 2011
Alliants is the proud sponsor of a new webinar series hosted by @BoHoNews. At no cost to join, these forward looking discussions are designed to encourage hotel owners, operators, investors, developers to think differently and gain a competitive advantage. https://t.co/sHBtOzRS8H
0
1
3
Welcome the Alliants team Blake Williams 👋 Blake brings his extensive experience from @AmadeusITGroup, @ParkPlazaHotels, Cerco and a successful contracting career to his new role with Alliants. To find out more about working at Alliants, visit: https://t.co/9YXnleUIqI
0
0
2
Our research found customers are focusing on facilities and service when choosing a hotel and key areas of concern were booking and transportation. The full release can be found on @hospitalitynet
https://t.co/J8NYdZ1Hcb
#customerexperience #luxuryhospitality #hotels #travel
hospitalitynet.org
Customers are focusing on facilities and service when choosing a hotel, according to a study from Alliants and Pulsar looking at social media mentions.
0
0
3
"It is important that hotels live up to high expectations if they are to deliver the exceptional experiences customers dream of." Kashif Yamin, SVP for Data & Strategy, following the release of our Guest Experience Study, conducted in conjunction with @PulsarPlatform
1
0
3
"Generative AI is not about replacing service. It’s about freeing up time so hotel staff can really focus on the in-person moments that matter,” says our SVP of Services in @hosp_investor: https://t.co/v9CVSrnieW
#hotelmanagement #customerexperience #hoteltechnology
hospitalityinvestor.com
Satisfaction with hotel stays has dipped only slightly compared to 2019, according to an extensive review of online customer sentiment. | With pressure to upgrade hotel tech on several fronts the...
0
2
2
What's next for hotel tech and software? I recently interviewed @byjustindawes about HITEC and more for the @skift travel podcast. https://t.co/aZsj84oQCP
open.spotify.com
The Skift Travel Podcast · Episode
0
2
7
0
0
0
The demand for personalised experiences is more prevalent than ever opening new avenues for technology adoption. Our CEO @trisgadsby spoke to @skift about how hotels can adopt new digital technologies to enable exceptional guest experiences, drive revenue and increase loyalty
Q&A: Decoding the Key Tech Trends Shaping the Guest Experience Today Sponsored by @alliants
1
0
1
Generative AI will enable hotels and brands to deliver hyper-personalized service at scale, writes our CEO, Tristan Gadsby, in HYB TECHNOLOGY 2024, published today by @hospitalitynet: https://t.co/8FEz4Ros9U
#hotelmanagement #customerexperience #generativeai #HYBTECHNOLOGY2024
hotelyearbook.com
Artificial Intelligence (AI) has revolutionized the travel and hospitality industry, with contactless experiences and AI-powered ecommerce becoming increasingly crucial. The COVID-19 pandemic...
0
1
2
Many thanks to @skift for sharing. For hotel owners and investors who'd like to discuss increasing revenue and improving loyalty through exceptional guest experience, please get in touch: https://t.co/KzTumLBD65
#guestexperience #hotelrevenue #guestloyalty #allin
alliants.com
Our main office is in Southampton, but you can also find us in Toronto and New York.
Q&A: Decoding the Key Tech Trends Shaping the Guest Experience Today Sponsored by @alliants
0
0
0
We're attending @thehospshow 2023 hosted by @AHLA and @HotelMgmtMag. Please schedule a meeting with us here: https://t.co/Ar5WycadJ2
#thehospitalityshow #ahla #guestexperience #technology #hotels
0
3
4
0
0
0
Our CEO @trisgadsby shares his thoughts on in-room technology with @Caterertweets: “Expecting guests to follow instructions is a big no. Even for a tech-savvy person, some of the room controls in hotels are not easy to operate and many guests would welcome ways to simplify them.”
1
0
0
"I loved this quote from Rumi: 'If you’re irritated by every rub - how will your mirror be polished?' It really resonated with me and reminded me to be open to change and remember that feedback on design work does not define you.” #graphicdesign #userexperience #creativity
0
1
2
👋 Welcome to Alliants Andressa👋 We're passionate about enabling exceptional experiences and delivering the extraordinary to our clients and our team. To learn more about the opportunities and culture at Alliants visit https://t.co/9YXnleUIqI
#allin #customerexperience #hiring
0
1
1
Heather Byron, our VP of services, shares her thoughts with Ben Walker and @hosp_investor in a new article about cloud migration: https://t.co/8HNxVNPe6q
#hotelmanagement #customerservice #technology
hospitalityinvestor.com
The barriers for hospitality companies to host their IT systems in the cloud are coming down fast. | Many hotels are holding onto their on-premise property management systems (PMS), that are run from...
0
1
4
Our CEO, Tristan Gadsby, shares his thoughts on how to use data to create better customer experiences during a panel discussion at the recent @IHIF_News as reported in @hosp_investor
https://t.co/m44HllGaAK
#cutomerexperience #data #datasecurity #hotels
hospitalityinvestor.com
New systems to collect and process customer data are necessary to increase the profitability and asset values of hospitality firms, delegates heard during an IHIF panel discussion. | A main driver of...
0
0
1
"Consumers are perfectly willing to provide basic information about themselves such as purpose of trip if there is the promise of a better experience."
1
0
1
As guest experience continues to gain attention from investors, the Alliants team is attending @IHIF_News to discuss how exceptional experiences can be enabled to drive greater loyalty and increased revenue. #customerexperience #hospitalityinvestment #IHIF2023 #technology
0
2
3