Identity, privacy, automation, security... by themselves, these are often "grudge buys" driven by a compliance need or a drive for efficiency. But viewed collectively, they are part of a wave of *empowerment technologies* including personal AI and digital agents - (1/2)

Simon Wardley blew my mind a long time ago with Wardley Maps for strategy His latest post on measurement is a gem. I broke it down into maxims you should save and review before each project:

TL;DR? Stuffing generative models into absolutely everything comes with a significant cost to the planet, and we should use fine-tuned models in cases when tasks are well-defined. 👩🏼‍💻 Alternative titles we explored include "InferNO" and "Think before you GPT" 😂

The secret to engaging stakeholders might just be found in an unexpected blend of storytelling, psychology, and diplomacy.

This is an example of why design matters so much for inclusion… the right words make all the difference to customers. A big part of our M-PESA design principles when sms was our core customer UX…

I have found Deep Product Managers are better strategists for their detailed execution. They don’t make it about strategy OR execution. With good prioritization, they do strategy AND execution. Their deep project management drives deep strategic insight.

Just a few notes to myself (a driven & ambitious person): 1) Kings are overrated and usually unhappy. It is much better to be kingmaker. 2) Eventually, everyone realizes that they don’t want to be Elon Musk or Steve Jobs. How quickly do you want to get there? 3) Legacy is

This is joyous.

If you want to greatly improve your product’s quality & shipping pace, create an environment in which engineers care deeply about customers & have the agency to influence product decisions. This will easily make >10X long-term impact than any new product process, tool, or tactics

Thinking deeply about the #DigitalDivide after a conversation on #TheDrTechShow So much of what we do works because of the internet, and doesn't work without...

Small long-lived teams with end-to-end responsibility seems to be a common message during #QConLondon

A subtle but important tell regarding a company’s product culture is whether it is *possible* to start a new thing without first allocating a PM to it. If a few engineers and/or a designer either cannot start a new project or are not allowed to do it, that is rarely a good sign.

@Adron @johncutlefish

Following the Ukrainian #opensource developers’ call organised by @denysdovhan #OpenUK set up #community contribution link to British Red Cross Ukraine Crisis Appeal https://t.co/iAfQCFBjzI and contributed £1k & @ScotTechArmy matched £1k. Please share/ give #StandWithUkraine️

If you saw me on @TheDailyShow with Trevor Noah, that viral clip was from this China in Africa explainer from @BBCAfrica. The brilliant @nivincent and I did it in London in 2019 (expertly produced by @leylanajafli) but it’s even more relevant today

I'm checking out the #DesignThinking #toolkits that @jaymelone and @newhaircutco created... Check them out here 👉 https://t.co/mKmF07OYcc #facilitator #DesignSprint #ProblemFraming #ProblemPrioritization #ux #hcd #innovation #templates #mural #miro #invision

Approximately three billion people, almost 40% of the world’s population, cannot afford a healthy diet and another one billion people would join their ranks should further unpredictable events reduce incomes by one-third, the @UN food agency said. 🔗: https://t.co/adsdV8ILqb

How Fintech Is Unbundling Banking And What That Means For Financial Incl... https://t.co/hKKtlmOWe4 via @YouTube

You don't usually get this at a tech conference #OpenUKCop26

Here’s the way to close an amazing in person “heads up” thinking day in Glasgow at #openukcop26 … big thanks to the organisers! @openuk_uk