ScotRail
@ScotRail
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604,355
Hello! This is the official X account of ScotRail and we’re here to help Mon - Sun 0700 - 0000. Safety issue? Speak to staff or Help Points ASAP!
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Pinned Tweet
Following discussions with the RMT trade union, an agreement has been reached and strike action will not take place this weekend (18 & 19 May).
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@BaldyJallet
Good morning, happy to confirm that supporting transgender people does not delay trains. ^Angus
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@Haway_The_Lads
Straight people aren't punched in the face for holding hands with their life partner, nor are the executed in other countries simply for being straight. Please educate yourself on the matter before commenting such nonsense. ^Ste
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@BrianCa41242469
We do, but we're in the business of running trains rather than boats. ^Angus
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🏳️⚧️ On
#TransDayOfRemembrance
, we’re reaffirming our commitment to ensuring that Scotland’s Railway is for everyone. Whether you’re a passenger or a member of staff, you can be assured that we will not tolerate intolerance.
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Ever wondered what it's like to cross the Forth Bridge in the driver's seat?
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Thank you for your messages today. We really appreciate your kindness on what's been a tragic day on Scotland's Railway.
-ScotRail Social Media Team. 🖤
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It's one year to the day since this now infamous conversation, and we'd like to remind you all that Scotland's Railway is for everyone. We will never tolerate bigotry.
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Our hearts remain broken and will do for a long time. We thank the railway family, along with the local community and people across the country, for joining with us to support one another.
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@Toffee213
I didn't realise they had twitter in the stone age. If black people using trains upsets you, try walking. ^Angus
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❄️🦁 Narnia?! Nope, it's just one of our trains on the stunning
#WestHighlandLine
.
📸 Suzie, conductor based at
#Mallaig
.
@FWHLines
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If you're out of work, we're offering two free tickets per month for travel to interviews - as well as a free one month ticket once you secure a job.
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This is a special message for the group of 30 or so folk who travelled together by train for a trip to Largs beach this afternoon.
You're making a mockery of all the people who have worked so hard to stop the spread of Coronavirus. Wise up.
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NEW: A car has encroached onto the railway at Stirling. We're working closely with the emergency services.
We're able to divert trains around this obstruction by using Platforms 6 & 9 at the station. Use P6 if you're heading for Perth/Aberdeen and P9 for Glasgow/Edinburgh. ^CT
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Seen our
#PrideOfScotRail
train yet? Don’t worry if not, it’ll be wearing this design until it needs repainted in 2029!
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Scott quickly and bravely stepped up when an unresponsive man was on his train at Springburn. His condition quickly deteriorated & Scott gave the passenger CPR until and the emergency services arrived. The man became responsive after the action taken by Scott.
#IMD2021
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If you have Covid symptoms, get a test - not a train.
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Good morning to everyone except folk who leave dirty tissues on tables. ^Angus
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With a tear in my eye, that's my last ever shift with the ScotRail Social Media team at an end. I'll probably not get to speak on such a high-profile platform again, so I'll finish by saying this:
You never quite know what a person has got going on. Be kind.
^Chris
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Morning! Today is Saturday!
One of our drivers, Carlos, spotted an early morning visitor at Edinburgh Waverley around an hour ago. 🦊
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To mark the passing of our colleagues Brett McCullough and Donald Dinnie, and our passenger Christopher Stuchbury, Scotland’s Railway will fall silent for one minute at 09.43 on Wednesday.
We'll be supported by colleagues across Britain, including
@Abellio_UK
&
@networkrail
.
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Aye mate, just a return to Crossmywoof please.
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💜 We’re sorry to hear about the collapse of
@flybe
. If you booked with them, you can travel free with us. Just show your boarding pass or booking confirmation.
Stranded Flybe staff can also travel for free when in uniform or on production of a company ID/payslip.
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@acuthberto
Hi, we don't charge extra to travel at peak times, but we do offer a discount to travel at quieter times. ^Paul
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@kaymoonshadow
@BaldyJallet
I agree that this is a huge waste of resources, we should not have to deal with an onslaught of abuse (and staff complaints) every time we stand up for the LGBTQ+ community. ^Angus
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When I was One I had just begun
When I was Two I was nearly new
When I was Three I was hardly Me
When I was Four I was not much more
When I was Five I was just alive
But now I am Six I'm as clever as clever
So I think I'll be Six now for ever and ever
Rest In Peace.
#Dunblane
🕯️
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Oooft, rapid!
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🤮 Leaving behind your used lateral flow tests for others to find is clatty behaviour.
Staff in Edinburgh, Queen St and Glasgow Central have been in touch to say they're finding lots of these when cleaning carriages today.
This isn't on, put them in the bin.
@TRNSMTfest
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NEW: Services on the Milngavie line are being delayed by a cow on the railway, which has now been remooooved.
The number 15 bus between Glasgow City Centre and Milngavie will accept your train tickets if required. ^Angus
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Just waiting on the next train to Cowdenbeef...
The CCTV team providing the goods this evening!
P.S is that not the cutest cow you've ever seen?😅🐮^Megan
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No, you may not.
May I commend Lorne sausage and brown sauce on a hot cross bun to you all
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Fyre Festival (Scotland's Version)
apparently this was sold as a live Willy Wonka Experience but they used all AI images on the website to sell tickets and then people showed up and saw this and it got so bad people called the cops lmao
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Hello. I know a lot of you might be struggling today. You are not alone.
I just wanted to remind you all that we're always here to help. I don't mind chatting with you all on my shift, even if it's not related to trains!
📞Samaritans - 116 123 💙 ^Megan
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YAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAASSSSSSSSSSSSSSSSSSSSSSS!!!!!!
*breathes*
YAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA DANCERRRRRRRRRR!!!!!!!!!!!
#AsOne
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It's a beautiful day for some legal action.
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Today marks a year since train driver Brett McCullough, conductor Donald Dinnie and passenger Christopher Stuchbury tragically lost their lives in the derailment near Stonehaven in Aberdeenshire. 1/2
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😷 Face coverings remain mandatory on all our trains and stations, unless you are exempt. Your mask must cover your nose and mouth at all times.
❌ If you're not prepared to do this, please don't travel with us.
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We're very excited to unveil the first of our five Active Travel Carriages. These each have space for up to 20 bikes of all shapes and sizes - including tandems, and e-bikes.
They'll enter service on the
#WestHighlandLine
once we're able to safely complete staff training.
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To save any more of you asking, our support for transgender people has no impact on trains running on time. But thank you for your concern.
Scotland's Railway is for everyone, and it always will be.
#TransDayOfRemembrance
📷 One of our Control Duty Operations Managers
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🎉🎉 To celebrate reaching 200k followers, we are giving away a ScotRail branded lego train!
For a chance to win, just like and retweet. Winner will be drawn at random on Sunday 29 April.
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This year has been tough for everyone. If you're out of work, you can get two free return tickets per month for travel to job interviews. We'll also give you a free one month season ticket when you get a job.
Speak with your Job Centre contact to claim.
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@Jameswo42817874
@Dracon_galaxy
Unfortunately I left my crystal ball at home today, James. ^CM
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If you're out of work, you can get two free return tickets per month for travel to job interviews. We'll also give you a free one month season ticket when you get a job.
Speak with your Job Centre contact to claim.
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I've dealt with lost phones, handbags and glasses over the years but this is definitely a first!
If you've lost your monkey... it's waiting on the next service from Cambuslang into the town. 🙈^Megan
@ScotRail
The monkey at Cambuslang train station belongs to a house at the bottom of wellshot dr, Family name Khan. Big house with fancy cars.
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It was an action-packed day at Glasgow Central Station last week, as we welcomed Sophia Walker and her family to grant her final wish. Sophia visited the cab of an Avanti West Coast Pendolino, and one of our own Class 385s.
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😷 Face coverings remain mandatory on all our trains and stations, unless you are exempt. Your mask must cover your nose and mouth at all times.
❌ If you're not prepared to do this, please don't travel with us.
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This is a gentle reminder that a real human being reads every single message sent to this account. Please don't send us foul or abusive messages, they won't get a response. It's not acceptable in person and it's no different online. ^Angus & ^Ste
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This morning, at 09.43, Scotland’s Railway will fall silent, to remember those who lost their lives in the Stonehaven derailment last Wednesday.
If you would like to join us at your local station, you are more than welcome. Thank you.
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🎉 Huge congratulations to Blaal and Zahra, who are about to get married in the Grand Central Hotel at Glasgow Central! Here's the groom's party arriving in style a short while ago.
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If a train can cover its face, so can you! Everyone who's able needs to wear a face covering when in a station or on a train.
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@benbristowuk
@NetworkRailSCOT
@trafficscotland
@transcotland
If it was photoshopped, I would have had a quieter afternoon, Ben... ^CT
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@thescousetory
@AvantiWestCoast
Not sure how LGBTQ+ people make trains late, but I'll add it to my list of bigoted nonsense people have sent this account. ^Angus
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ℹ️ We recommend customers continue to wear a face covering while travelling on our trains and at stations in line with Scottish Government guidance.
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UPDATE: Absolute unit spotted on the track at Pollokshaws West. Sorry if you're being delayed due to this.
@NetworkRailScot
track staff on their way to attempt to encourage these coos to mooove back to the park. ^CT
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Every minute our team spends clearing litter is a minute that could be spent disinfecting carriages.
This was the state our 1306 Stranraer to Kilmarnock service was left in. Among the beer bottles, crisp packets and sweet wrappers, there's also a dirty nappy.
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✨😍 Totally jealous of those living in the West Highlands tonight, the skies are clear and The Aurora appears to be in full swing.
Here's a picture taken by a customer near Duncraig station around 20 minutes ago.
📸 ~
@SBPhotogrphy
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@Gerrydotp
@punkpuffin
We absolutely will not be telling anyone to 'get back to their own country'. What a disgraceful comment. ^Angus
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If you're out of work, we're offering two free return tickets per month to help you get to job interviews. Once you get a job, we'll help you on your way with a free season ticket for a month as well.
Speak with your Job Centre contact to claim.
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We are working closely and quickly with the emergency services on the incident near Stonehaven. British Transport Police has sadly confirmed three fatalities, including our own ScotRail driver, and multiple other injuries. /1
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Don't believe... ^Ste
just witnessed someone without a train ticket try to bribe the inspector with a kitkat chunky
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Don't travel if you feel unwell or have a temperature. Even if you think it's not Coronavirus, you're placing fellow customers and our staff at risk.
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👀 We've noticed some folk have started removing their face coverings on the train once staff are out of sight. Please, please don't do this.
It's vital that everyone who can covers their face to protect those around them.
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@BaldyJallet
Social media is my job. I get paid the same regardless of what I tweet. Feel free to apply for a vacancy with us if you think you can do better. ^Angus
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We’re introducing carriages for bikes and sporting equipment on the
#WestHighlandLine
– a first on the UK rail network.
They’ll provide space for up to 20 bikes and large items like ski bags, as well as additional seating on this extremely popular route.
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👩💻👋Well, after 3 and a half years with the ScotRail Social Media team, this will be my final Tweet. Thank you from the bottom of my heart for all the fun, kind comments over the years. There have been some tough days, but I've loved it!
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This is your periodic reminder that a real human being reads every tweet and DM sent to this account.
This kind of behaviour isn't acceptable in person or online and - more importantly - it won't change anything.
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We're assisting the emergency services with an incident near Stonehaven and will provide more information when available.
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🎥 🐮 Some footage of the culprit who caused the disruption at Pollokshaws West this morning.
Delayed 30+ mins by this? Claim Delay Repay compensation at
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🏳️🌈🏳️⚧️ Our commitment to support the LGBTQ+ community goes way beyond Pride month. Our
#PrideOfScotRail
train will wear this design until it needs painted in 2029!
Today you'll find the train on our Springburn - Milngavie route. Wave to the driver if you see it! 👋
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That's Wednesday evening all done for the ScotRail Social Media team. To round off the night, here's a cracking shot of the
#PrideOfScotRail
train in support of Scotland's LGBTQ+ community. Stay safe, be kind. ^Chris
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@elliediamond101
Makeup: 11/10, mask game: 0/10. Sashay away.
PS. You look SO beaut! ^Megan💄😍😷
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Say hello to our newest recruit 👋
This is Noah, he's five years old and totally OBSESSED with trains!
Noah has severe additional needs and trains provide him with sensory stimulation.
His mum, Jade, asked if we could help give him a memorable last day of the school holidays!
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Tomorrow morning, at 09.43, we’ll mark the passing of our colleagues Brett McCullough and Donald Dinnie, and our passenger Christopher Stuchbury by holding a one minute's silence.
We thank railway colleagues from across Britain for the support they’ve shown us.
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🖼️ 🏴
➡️ Your new Scotland home kit is available here:
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At eight o'clock, train horns sounded across Scotland's Railway to show support for the NHS and key workers! 💙
#ClapForOurCarers
From Inverness Depot....
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Folks, we're getting hunners of messages asking when lines will reopen.
The simple as answer is we do not know.
Safety checks take time to complete and it's not possible to check every line at once. If repairs are required, then it will take a bit longer. ^Angus & ^DB
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I am contractually required to ask you not to do this. ^Angus
just witnessed someone without a train ticket try to bribe the inspector with a kitkat chunky
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