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Russel Lolacher - Relationships at Work Podcast Profile
Russel Lolacher - Relationships at Work Podcast

@RussLoL

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Host of Relationships at Work Podcast - the leadership mindset guide to creating a workplace we love. Speaker. Learner. 4x ICMI thought leader in CX.

Victoria, British Columbia
Joined January 2009
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
2 years
Relationships at Work Podcast - the guide for emerging leaders to create a workplace we love. Subscribe/Listen/Rate-Review - all the things please. Apple - .Spotify - .Thank YOU for the support and improving #EX #Leadership.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
10 days
When @RogersHelps custserv is so bad you have to give up and try tomorrow.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
10 days
When @Rogers custserv is so bad you have to give up and try again tomorrow.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
1 month
RT @DriveBC: It’s happening🎉. After a year in BETA & collecting your feedback/input, we are going LIVE with the new .
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
8 months
Very eye opening #cx of World Elite @Mastercard on this trip. Years of loyalty and membership fees don’t seem to help when you’re needing some support. I guess a new card is in my future.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
8 months
Do not get a @BrimFinancial card. Learning the hard way.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
9 months
Hey @BrimFinancial - I have a dispute but the phone numbers you provided don’t work from Thailand. Please help.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
9 months
RT @DriveBC: Winter ❄️🏔️ has arrived in #BC, for the Lower Mainland and Vancouver Island, this means being on the watch for, and driving ca….
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
9 months
Is it ok to hate world elite @Mastercard customer service?.That’s where I’m at.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
9 months
I really liked @bookingcom. I am a loyalty member. Which apparently means nothing when it comes to good, clear communication from their company. What's a good competitor of theirs?.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
9 months
RT @RussLoL: Thanks again to Danielle Morgan for inviting me to be the 1st guest on her Brave Collective podcast. Huge honour. AND we had a….
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
9 months
RT @KateNasser: Team Harmony: Leaders, Are You Needlessly Sacrificing Great Results? . via @KateNasser . #Leadersh….
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
10 months
RT @mikevardy: Sat down with @tamadear for an episode of APC to discuss the nine principles of lasting change. Listen here: .
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mikevardy.com
Tamsen Webster talks about the nine principles of lasting change, effective communication, and sustainable success.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
10 months
A 'fire drill mentality' is most common in cultures where leaders are unconcerned about the well-being of their colleagues and treat them as tools at their disposal. Treating our people like people is a the antidote to this. (From the Relationships at Work podcast)
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
10 months
Thanks again to Danielle Morgan for inviting me to be the 1st guest on her Brave Collective podcast. Huge honour. AND we had a great conversation on what I see are the 7 deadly sins of leadership and what it takes to build a healthy culture. Check it out!.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
10 months
Wow @GoDaddy @GoDaddyHelp, horrible customer service. Trying to upsell me due to a "major security breach" you can't prove or informed me previously about. Really frustrating. And sketchy.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
10 months
RT @KateNasser: Another wonderful episode of #RelationshipsAtWork podcast founded & hosted by @RussLol . ► Write Like a Leader: How To Be….
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
11 months
Loved sharing my insights on @MarcHaine2's podcast Experience Leadership. We got into those 7 deadly sins of #leadership and how to avoid them. Listen here: .
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
1 year
I don't know what to do with this information.
@stacysherman
Stacy Sherman ~ #DoingCXRight
1 year
What’s wrong with this user experience design?. #UX is a component of #CX. Are you doing both right? . Image Source: unknown
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
1 year
Sorry @SquadCastFM. Today was the final straw. It's frustrating I'll have to pay for @DescriptApp AND another service because your recording tool has just let me down so many times.
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@RussLoL
Russel Lolacher - Relationships at Work Podcast
1 year
I can't wait for @WWE to move to @Netflix. @Sportsnet has one of the worst streaming apps imaginable.
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