@AmericanAir I know you have only a small presence in Delhi, India. But the contractors you have working for you there are reflecting so poorly and are truly endangering travelers with their lack of protocol.

Come to find out, the same staff shuttled 50 others to a hotel room after leaving them on the airplane. Gave no next steps. Then the next evening fave 5 MINUTES notice for them to vacate hotel or else pay for the stay. There were elderly couples & solo travelers.

That phone # didn’t work. I pleaded with her to rebook me on a later flight that night (I’m a solo woman traveler) and she said “figure it out, you’re not in the US anymore.”

I don't know about blood and sweat, but I can confirm that tears did play a role in this reporting. My first piece for @thefoodsection looks at dementia-friendly restaurants in the South. Mindful of aging diners' needs

Was literally a victim of this today. 😠

Pouring one out for all the PR people getting a lecture this morning. 🤝

You know AI is out of control when Yelp sends an email prohibiting me from writing reviews using AI.

It’s my go-to and I gift it to every junior manager on my team on the day they become promoted to become a people manager. I’m so grateful!

It’s tragic that Silicon Valley Bank could lose 80%+ of its value in a single day. But what’s crazy is that the financial collapse was largely driven by a communication collapse. Their storyline unraveled and their messaging went off the rails, in 4 big ways. (continued below)

Ohhhh I know some companies that are going to be very unhappy about losing this very comforting part of their daily life. 🙃

Had my annual physical and was asked two new questions about e-cigarette use and bi-annual dentist visits. First time I can remember any change to the standard questioning.

If you're in tech, it's easy to think there's only tech. Great reminder/perspective here.

"Thanks for making talking about insurance fun." -@ShannahGame. No greater compliment I could receive! 😉 Can't wait to share when @TheZebraCo's guest spot on Millennial Money drops.

This term already feels dated to me. Very 2014 to “disrupt.” There are so many better angles now!

I was today years old when I found out that if you hold down the 0 button/key you get the ° degree sign!

If you're pitching your company/client's women leadership for IWD or WHM, I'd advise you to rethink your pitch strategy overall. These stories are deep rooted and evergreen. Only the very best will get pickup.

It's why I joined a 60 person startup 5 years ago (we're at 400 people now).

I'm usually behind the scenes, but now I'm very happy to share my first post on @TheZebraCo's blog: Have You Herd? Join me on an incredibly nerdy journey into what fires me up to do PR for...insurance of all things! 🤓

anyone know PR freelancers or small firms that like to help bootstrapped and pre-seed brands? i get this Q a lot and want to be helpful!

A good job for a Communications team, as the External Comms folks generally seek, hold & update this info regularly and Internal Comms designs intranets and org systems.