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@ManPropGroup

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31
Following
4K
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947

Expat at home

India
Joined November 2015
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@ManPropGroup
MS
2 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia @GrahakAkhil @cgsiindia @KumarMBirla @akshayamoondra I have received this message 39 times over the last 3 months. Do you expect me to believe that you guys are apologetic and that your staff is diligent? Looks like you are getting ready for nationalisation. I am sure that even babus will do a better job than you guys.
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@ManPropGroup
MS
2 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia Please don't waste your effort in sending me DMs. You have sent me 41 of them regarding this issue, indicating your diligence and appreciating my patience. Please advise if you intend to do half century or go for a full one. Ridiculous company.
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@ManPropGroup
MS
2 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia Got a call from VI, which I promptly answered, but your agent disconnected as soon as I said hello. Very disappointing for them that I answered and they didn't have anything to tell me about solving my problem. Now you can't say that we tried contacting but you didn't answer.
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@ManPropGroup
MS
2 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia I have requested you to not contact me via DM as your responses don't mean anything as long as it's same response without any basis. If your guys are working diligently then why haven't they contacted me. Stop your BS.
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@ManPropGroup
MS
2 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia Guys, you are totally shamless, incompetent, or probably both. If something so small is taking you 3 months, then it's no surprise that you are going bankrupt. Please refrain from sending me DM about you diligent work. Just prove.
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@ManPropGroup
MS
3 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia Guys, this doesn't seem diligent work as your messages - that you send every day - seem to indicate. Do you realise how ridiculous you sound. If something so small takes over 2 months, then either your people are not diligent, or you have morons working on it. Either way, SAD.
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia @GrahakAkhil @cgsiindia @KumarMBirla @akshayamoondra And they do it once again. As if I hadn't gotten enough grief from VI, they seemed to have undertaken a mission to harass me continuously.
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia @GrahakAkhil @cgsiindia @KumarMBirla @akshayamoondra Once again, I get a call from your agents. I pick the call within 2 rings, and the call is disconnected. Of course, I can not even call them back as the number does not exist. Pathetic...
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia @GrahakAkhil @cgsiindia @KumarMBirla @akshayamoondra Once again, your geniuses call me at 7 pm (evening if you Vi guys don't understand) and when the call is not taken close the ticket. Great racket run by you to avoid real resolution. If your guys spent half as much time helping customers, you would be running a viable business
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia @GrahakAkhil @cgsiindia @KumarMBirla @akshayamoondra Got another one of these messages. Over 20 in the last 2 months. You guys are masters of wearing the customer out. I do not think you guys are serious. I have decided to take the loss and port over to another carrier. Soon, you guys won't have any customers to send such messages.
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia @GrahakAkhil @cgsiindia @KumarMBirla @akshayamoondra Thanks for your prompt response after a week and proving your lack of sincerity. And the content of your response was that you closed the ticket without even reaching me. Business world is full of case studies of companies like yours getting wiped out...
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia @GrahakAkhil @cgsiindia @KumarMBirla @akshayamoondra I guess this is what you call working diligently. I have call logs to prove that your guys didn't even attempt to call. Unless I put a public message, I don't even hear from your diligent guys with false hope. Shame on you.. Hey Voda-idea, no wonder you are in distress..
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia @GrahakAkhil @cgsiindia @KumarMBirla @akshayamoondra you should be aware of the third class customer service provided by your team.
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia @GrahakAkhil @cgsiindia @KumarMBirla @KumarMBirla YOUR shameless team is still sending the same canned replies. I guess there's zero accountability to be expected from them. Very unlike your company. Giving them a final warning. Next step is consumer court.
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia @GrahakAkhil @cgsiindia Once again, the same reply. How hard is it to find a solution to a simple problem? If you can't fix this in a month, then for sure, you guys will not be able to find a way out of imminent bankruptcy. Hey @KumarMBirla, look what's happening to your company...
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia And yet again, the same reply from shameless and useless Vodafone. Since @TRAI is also useless for consumer protection, I am copying @GrahakAkhil @cgsiindia .
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia Once again, the same reply 'be patient,working diligently '.
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia And only response that they have is "Thanks for your patience, we are working diligently," which is what they have been sending every day for 3 weeks. @TRAI , please be an honest arbitration in this matter.
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@ManPropGroup
MS
4 months
@AshwiniVaishnaw @ViCustomerCare @TRAI @JM_Scindia As if all the ordeal that Vi has put me through foe last few years is not enough, they are sending me a bill for the number that I had been trying to disconnect for 6 months. Hey @TRAI, why are you not reprimanding this criminal organisation called Vi.
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