Martin Morgan
@M_Morgan_iLab
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Personal account. Service Designer @iLab_NI. Co creating, placing users at the heart of public sector delivery. Views here are my own. Retweets not endorsements
Joined January 2020
This statement really resonates - lets work with our users to understand their needs and develop Government digital services that work for our users!.
“If government wants to unlock digital services, it’s in the tiny things… the bins, the services for school kids… the things that don’t quite work that ought to work… maybe the job of government is to make things better rather than to make new things” - Rachel Coldicutt.
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RT @paulmullan74: Essential skills to thrive #futureofwork. Great advice from yours truly 😉. @IrishTimes article . #careeradvice #jobseeker….
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RT @TonyYoung3: Great to have to been part of another 2 day @iLab_NI #designthinking bootcamp for @daera_ni staff at Greenmount Agricultura….
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Delighted to finish another 2-day Design Thinking bootcamp, this time with colleagues from across @daera_ni - thanks to everyone who attended for their input and participation…& to Java the coffee serving, vacuum cleaning robot who joined on day 2 🤓#designthinking #designdoing
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RT @ColetteLeeson: @nidirect is a key way for government to provide information and access to key public services. It would be great if you….
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RT @iLab_NI: We are researching some aspects of the nidirect website & want to hear your experiences. By taking our survey your voice can b….
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RT @trevorvaugh: By any chance is anybody going from Dublin to Drumshanbo Leitrim tonight or tomorrow? My Aunt forgot her phone and will be….
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Very interesting article - worth a read if you are interested/resposible for tackling some of the most complex issues facing society. Thanks for sharing 👍.
The downside of linear planning is that you make the biggest decisions when you know the least about the problem. You plan a policy in theory, and then you roll it out, and often even legislate, before you’ve tried the policy on for size @jamestplunkett
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RT @daera_ni: ⚠️Final chance to have your say on a proposal to reduce the rate payable for cattle compulsory removed under the bTB Programm….
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The iLab are researching some aspects of the nidirect website & want to hear your experiences. By taking our survey your voice can be heard & help improve the service. Your unique perspective matters. This is the link to the survey: Thanks in advance 👍
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RT @RachLSingleton: So much inspiration @CreativeBrainWk . How might we:. at the thresholds, the margins of our disciplines, transcend to s….
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Just wrapped up our 2 day Design thinking bootcamp with wonderful colleagues from @nihecommunity. We were delighted to be able to share our experiences along with some practical tools and tips to be taken away. Thanks to all who particpiated for your engagement and hard work. @
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RT @iLab_NI: Great to see, well done @RachLSingleton another key piece in our training portfolio sitting beside an Introduction to Design T….
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RT @TonyYoung3: As a proud member of our Design team in @iLab_NI we are working towards building innovation capability and capacity in the….
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Well done @RachLSingleton - great to see the good word being spread to help deliver public value. 👏🏻👏🏻.
Yesterday @iLab_NI launched our service-wide training, introducing Leadership Program participants to #behaviouralscience. After 8yrs' project work, building awareness of the field and its importance, it's nothing short of a delight to watch the organisation embrace it.
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Retired head of @iLab_NI @BeattieMalcolmR has shared valuable insights from his lived experience within @HeadNICS Certainly a worthwhile investment of 10 minutes for any public servant with an interest in innovating.
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RT @disabilityni: Disability Action NI in partnership with Belfast City Council is hosting an event to celebrate International Day of Disab….
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RT @iLab_NI: A really interesting article from @beckymiller33 detailing the difference between #design and #digitaldesign. The #servicedesi….
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RT @SRJFleming: Please share as widely as possible and encourage contributions to what is an important discussion on future partnership wo….
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