The future of retail is AI-driven, omnichannel, and seamless. 🌍 Want to dive deeper? Read the full Connected Shoppers Report here:

✨ Unwrap smarter home support this season. With Agentforce 360, @SharkNinja offers real-time, 24/7 assistance — keeping appliances ready, customers engaged, and holiday kitchens happy. Learn more: https://t.co/JqLjtHIphi

Salesforce is tracking worldwide online sales of $1.03T the first 45 days of the holiday season: https://t.co/mSmUjkcvIX

Luxury gifting season is here. 🛍️ Agentforce 360 helps @TheRealReal free up 20% more agent time, bringing 12% more premium items into the circular economy — just in time for holiday shoppers searching for something special. See how:

What do you think this means for potential partnerships with other LLMs?

I asked Rufus for gift inspiration. The results spanned multiple categories, including a section labeled “Available from the Web.” These product cards linked directly to external sites for purchase or offered Amazon’s Buy for Me functionality.

🚚125,000 field seller reps 🏪Millions of shelves 💙Service at every stop @PepsiCo gives every seller the tools to stock faster, solve issues on the spot, and keep products and relationships moving—all with help from Salesforce. Demo: https://t.co/Usx6uj6PGf #AgentforceTour

None of these accounts have followers on Vibes and haven’t posted. A scroll through Vibes surfaced AI artist accounts. They have hundreds of thousands of followers but low remixes and even fewer comments.

Is Meta AI trying to make Vibes happen? This is my Instagram notifications.

Stripe is partnering with @Instacart to enable direct checkout in ChatGPT. This new AI commerce experience is powered by the Agentic Commerce Protocol (ACP) that we launched with @OpenAI a few months ago. Behind the scenes, it uses @Stripe Shared Payment Tokens to securely

Scoop: Google has told advertising clients in recent days that it plans to bring ads to its AI chatbot Gemini, according to agency buyers familiar with the conversations.

Third-party AI search channels (ChatGPT, Perplexity) surged 200% during Cyber Week. Still early days, but the direction is unmistakable.

📲 Social referrals hit 13% of all traffic, up 20% YoY. Discovery continues to shift toward social platforms.

💳 Mobile wallet usage climbed to 27% (up from 25%). Frictionless checkout isn’t a perk anymore — it’s the expectation.

Shopping behavior shifts: 📱 Mobile traffic dipped slightly to 78%, but mobile orders jumped to 71% (up from 68%). Less browsing, more decisive buying.

Category winners: 👉 Sporting Goods: +30% 👉 Footwear & Handbags: +28% 👉 Home (Furniture/Decor): +24%

Top countries: 👉 Eastern Europe & Spain: +29% 👉 Nordics: +20% Despite flat discounts at 23%, ASP still rose 8%. Shoppers were willing to spend more per item.

Cyber Week was a global holiday year: European countries delivered 12% YoY growth in online sales during Cyber Week. Germany (+16%), France (+10%), and the UK (+3%) all contributed — even with retailers keeping discount rates flat.

Register here:

In this 1-hour session, we’ll cover: • Market forces reshaping retail & consumer goods • China’s diverse and dynamic consumer population • Key retail trends gaining traction • Barriers to sustainable growth • Real-world examples + surprising findings from Olivia’s travels

We’re also thrilled to feature Olivia Plotnick, Founder of Wai Social, who just completed an extraordinary research journey across 32 cities in China — exploring consumer behavior, emerging retail formats, and cultural shifts up close.