Welcome to the LG Support Community! Our ultimate goal: help you feel Life's Good. Our team of agents is ready to assist 7 days a week from 7am - 8pm EST.
Register your LG Product and you may win: 📺LG OLED 4K HDR TV, 📢2.1 Channel Wireless Sound Bar,📱V40 Smartphone!
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Benefits
1. Expedited support & service
2. Verification of ownership
3. Special offers and events
4. LG Premium Care Discount
Having trouble connecting your Magic Remote to your LG TV? Use our quick & easy guide to get set up today! If you don't have a Magic Remote, now is the perfect time to pick one up:
If your dryer isn’t drying…is it really a dryer? 🤔 While we ponder that, check out these simple steps you can take to get your clothes dry the first time, every time! Need a replacement dryer lint filter? We’ve got you covered:
Check out our new Parts and Accessories store for genuine factory-direct LG replacement items! . Tip: don’t forget to replace your LG refrigerator's water filter every 3-4 months. Take advantage of our 15% off + FREE shipping on all water filters thru 5/11!
@DankmemesSnek
We'll take note of this and see if it will be possible to be included with our future updates. Should you have any other concerns with LG, please don't hesitate to send us a message anytime. ^FV
#ProTip
- change your LG refrigerator's fresh air filter every 4-6 months. Need to purchase one? We've got you covered: . Is your old filter impossible to get out? Put the power tools away and follow these easy steps: .
#changeisgood
Register your LG Product and you may win: 📺LG OLED 4K HDR TV, 📢2.1 Channel Wireless Sound Bar,📱V40 Smartphone!
Register
Benefits
1. Expedited support & service
2. Verification of ownership
3. Special offers and events
4. LG Premium Care Discount
Your LG range comes with 2 warming options: the "warm" function located on the cooking mode knob, and the "keep warm" function located on the control panel. Confused by the difference? Watch this video from our support channel to learn more!
We're here to help make your Mondays (a little) better. Follow these quick & easy steps to pair your LG headset to your device and keep
#MusicMonday
going all week long! 🎶
LG’s SmartThinQ® takes
#TechTuesday
to a whole new level! Remotely control your Signature refrigerator’s temperature settings, activate specific features, & monitor energy usage– all through your smartphone. .
Learn more right here:
Did you know you need to clean your washing machine's detergent dispenser once a month? Take a look at this clip from our support YouTube channel for more information on dispenser maintenance.
Treat yourself to a new LG microwave to make cooking easier, faster & delicious. Not sure what all your new microwave can do? Watch this video from our support YouTube channel to learn how to use the basic features.
#HappyThanksgiving
from LG Support USA. We're thankful for all of our LG customers out there. Have a Happy Thanksgiving, and Thank You for making LG Great! 🦃
We know that cleaning your oven is not an easy task. That's why our new ovens provide more flexibility than the traditional self-clean with Easy Clean™. Learn more about Easy Clean™ on our YouTube support channel here:
@_Starkilla
Hi, there. Sorry to hear this. I’ll be happy to look into this and answer your questions. Please send a direct message, so I can assist you. ^RR
@OfficialJaskoYT
Hi there Jasko. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number, and we would be happy to investigate this further. ^John
Pairing or connecting your LG product to LG SmartThinQ app is very simple. However, if you're having some trouble, visit the link below to correctly connect your device.
Check out the Air Sous Vide setting on your LG Range! And don't forget to subscribe to our LG Support YouTube channel to gain access to informative videos to use your LG products more efficiently.
Want that
#FridayFeeling
all week long? A free 55” OLED 4K Ultra HD TV should do the trick. Register your LG product today to be automatically entered to win some amazing prizes! Official rules:
LG TVs are equipped with features that make it easy to share screen and display content between your external devices like your PC, tablet, smartphone, and more. Having trouble connecting your smart TV to Wi-Fi? Check out the link here for some assistance.
@rexthetvterrier
We are sorry to hear that. We have reached out to our management team regarding your case and they have said they will be reaching out to you before end of business today about your case. ^CP
@Sai_The_Weaboo
We are sorry to hear this. We would have to scheudle serivce for you. Can you in a private message provide the below information?^SP
Name
Phone number
Address
Model
Serial
Date of purchase
Mark, we are still here to make things right. We truly value you for shopping with us and would love to discuss. Anything we can do to help, please follow the link and speak with us there!
@billyholmesjr
We're sorry to hear if the process does not meet your expectations. If you have any further questions or need further assistance, please let us know; we're just a message away. `Alice
#WellnessWednesday
starts at home! Check out the following link to see how LG's Smart Filtration System is revolutionizing the humidifier game: .
#BreatheEasy
The Glide N' Access shelf is one of many features equipped with your new LG 4-door French door refrigerator. Take a look at this video from our support channel to see how to use and care for this feature:
Need help finding the correct Water Filter for your LG Refrigerator? Look no further! Visit the link here to find the right filter for your model:
#LG
#waterfilter
#airfilter
Good day, Daniel! What a bummer it has been to not disable Bluetooth on your SJ9 soundbar. This link should resolve your problem:
en/support/product-help/CT20098013-20150556406950. Best. ~Rita
@Vishnuu31035021
Thank you for contacting LG and welcome to our Social Media page. For the proper support team, in what country is this located, please? ^April
Just to follow up, there isn't a way to clear the Mute icon. If you wish to have the volume down without the Mute icon, you'll just need to use the Volume Down button to turn the volume to zero. ^RW
Curious how to install and clean the mop pads on your M9 Mopping Robot? Take a look at this tutorial here from our LG Support YouTube channel. Don't forget to subscribe!
#LG
#robotcleaner
Thank you for bringing this to our attention
@DaveBautista
! I would love to learn more about what happened so that I can get this matter resolved for you. In a PM, can you send me either the phone # or email that you used when you had called in so that I can research your case?
@melvinraja58
I will be more than happy to look into this. Please send us a direct message so that I can assist you. In a direct message, please include which LG device you are having concern with. Thank you!
^Merlin
We do not have an exact date to provide for the release of the new software. I would recommend setting the TV to allow automatic updates, if not set as so already.
You can also check periodically as it will be updated there once available. ^Jamal
Hi, Pete. We did not receive any response. We assume that your concern has already been addressed. For now, I will go ahead and end our session. Should you have any other questions or concerns, please feel free to reach out again, and we'll be happy to assist. ^Diane
Hello elevenstars! I'm passing by to check up on your case. Do you still need assistance? If so, let us know if there is anything that we can do for you. ^Nolito
Hello there! I'm passing by to check up on your case. Do you still need assistance? If so, let us know if there is anything that we can do for you. ^April
@RBNC11
Hi there RBNC11. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number, and we would be happy to investigate this further. ^Sandy
@OMGItzJR
Hi there OMGItzJR. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a direct message with your name and phone number and we would be happy to investigate this further.
^Rose
We do not have any information about and update upcoming allowing passthrough of DTS-MA/HD/X over the eARC output. We will be sure to submit a customer suggestion regarding this for product improvement ^Jamal
@muriloherrmann
The Apple TV app is coming to our platform in the future. In the meantime, customers with AirPlay 2-enabled LG smart TVs can play Apple TV+ original shows and movies from the Apple TV app on iPhone, iPad, iPod touch or Mac directly to their smart TVs. ^CP
@SFloyd21
Thank you for loving OLED! We're thrilled you appreciate its quality, performance, and exceptional visuals. For any questions or assistance, just send us a DM via
@LGUSSupport
. We're here to help and appreciate your understanding! ^Sam
@lg_neveragain
Hi there lg_neveragain. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. ^Sandy
Learn how to set up your Portable LG Air Conditioner so you can beat the summer heat! Remember to subscribe to the LG Support YouTube channel to stay updated with the latest support information:
#LG
#staycool