James Kirchheimer
@JamesAKirch
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Joined January 2011
What’s happened to @AskAmex Hong Kong. Used to be a #customercentric organisation but now seems just obsessed by its own internal processes #complaint
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Is anyone else being held ransom by @StarHub ? They say call to terminate but then you get disconnected after 45 mins of waiting…. #customerservice
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I’d be a lot more excited if @Qantas hadn’t kept me on hold for more than 16 hours and counting trying to use the credit they insisted I take when they cancelled my last flight… @SaveQantas #flyanyoneelse
theguardian.com
After being shut out since early last year, a range of international visa holders will be able to access exemption-free travel to Australia from 1 December – but there’s still no decision about...
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That Friday feeling when you’ve been on hold trying to get through to @Qantas for 2 hours and then they hang up on you… #customerservice
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That Friday feeling when you’ve been on hold trying to get through to @Qantas for 2 hours and then they hang up on you… #customerservice
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Responded yes. Failed to fix. Absolutely
@JamesAKirch HI James, we have responded to your DM. MH
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#worldsworstbank @NatWest_Help - manage to answer the phone promptly 👍 and hang up without connecting me to anyone who can clear a block on my cards that you put on 🙈🤯
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@Telkomsel I do have a solution though - don’t disconnect people for no reason at all.... could be worth a try?
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"Congratulations to President @Jokowi of Indonesia on your re-election. We look forward to continuing to work with you and your team and celebrating our great friendship as we mark 70 years of diplomatic relations." – PM @Theresa_May #UKRI70
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How had I never watched Derek before now? Managed 6/7 before my flight was called, almost cried twice, laughed out loud a dozen times, and not sure how to deal with the next 12 hours without it. Available on @cathaypacific @rickygervais ?
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Hi @jabrasupport @We_are_Jabra - I’ve really tried to contact your Hong Kong office. And your direct message people on here have been really wonderful. But how come it is IMPOSSIBLE for them or me to contact #jabrahongkong and actually do something to help fix my headphones?!
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This is a shocking graph! And in London, childcare is so expensive that the capital has the largest gender employment gap for 35-44 year olds in the EU. Many mothers simply can't afford to work. Why isn't more fuss being made? #childcare
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