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Rob Armstrong Profile
Rob Armstrong

@HigherEdRob

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Following
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Founder of @NeonCaffeine_ . Championing accessible social media content . #HigherEd professional . MCIPR @CIPR_UK .

United Kingdom
Joined March 2012
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@HigherEdRob
Rob Armstrong
3 days
Reported 15 impersonation accounts that have tried to scam me while attempting to get help from @etihad @EtihadHelp today yet can I get the actual airline to respond? I know you're busy but try replying to people in the order they messaged please!
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@HigherEdRob
Rob Armstrong
3 days
It appears the trick to getting a quick response from @EtihadHelp is to post personal ticket data. Those tweets get responses far quicker than general questions. No sense of any logical order to replying to customers. I get you're busy but 6hrs vs. a few minutes doesn't seem fair
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@HigherEdRob
Rob Armstrong
3 days
2. What method of communication will you use to contact us to discuss our flights? You say to keep them updated but is it email or telephone? A lot of travellers will have UK roaming off due to high costs of this functionality so we'd not receive phone calls from you. 2/2
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@HigherEdRob
Rob Armstrong
2 months
Sub-zero temps (nearly) on two trains from Shrewsbury to Barmouth tonight (first taken out of service at Mach). Can see breath! Thanks @tfwrail for the 3rd world condition of the service. Not far off resorting to making a camp fire + toasting marshmallows to keep warm @LSRPlaid
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@HigherEdRob
Rob Armstrong
5 months
This is still dragging on and it is disappointing that as leader of the council you have not made any effort to reach out @NiaJeffreys
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@HigherEdRob
Rob Armstrong
5 months
Hi @CyngorGwynedd on the 8 Sep a waste lorry caused £2k+ damage to the entrance to our property. Despite providing evidence, logging a ticket online, etc. we're now being ignored. This is unacceptable and it's no way to treat residents. @NiaJeffreys @Plaid_Gwynedd @LSRPlaid
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@HigherEdRob
Rob Armstrong
10 months
On this glorious Friday you'll find me over on LinkedIn celebrating my business, Neon Caffeine, turning six today! Come join the celebrations https://t.co/CF61TIIcWo
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@HigherEdRob
Rob Armstrong
10 months
It's about time our route is taken more seriously+ passengers are given some respect. Poorly maintained trains and far too full. Anyone would think James Price doesn't care. Maybe he needs to work a week on the front line and experience how bad it is. Open invite to him to visit
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@HigherEdRob
Rob Armstrong
1 year
Sat waiting for a train and wondering where I could stay tonight if it ended up being cancelled. Anyone got a spare £7.7k for a single bed at @Kimpton Clocktower #Manchester 😂😂 some crazy dynamic pricing going on there! Some rooms listed at over £9k @IHGhotels
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@HigherEdRob
Rob Armstrong
1 year
Hey @AmazonUK @Barclaycard have you guys had a falling out? Subscribe and save payments regularly fail and need reauthorising. Your respective customer service teams are telling me to call the other party because you are both blaming each other. Someone want to fix it?
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@HigherEdRob
Rob Armstrong
2 years
Anyone else getting more frequent spam calls from aggressive scammers pretending to be from @ThreeUK @ThreeUKSupport? Already had to block four numbers in the last 48 hours. @VodafoneUK - fancy boosting the spam detection on your network so they don't even get through?
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@HigherEdRob
Rob Armstrong
2 years
Thank you so much @LSRPlaid Diolch yn fawr iawn Liz @GuideDogsCymru
@LSRPlaid
Liz Saville Roberts AS/MP
2 years
I recently joined Gwynedd Guide Dogs in #Llanberis to celebrate their hiking team reaching the summit of Yr #Wyddfa. The group included three visually impaired guide dog owners from #Gwynedd. Well done all! 👏🏻 @guidedogs #Llanberis #YrWyddfa #GuideDogs 🦮🥾🗻🏴󠁧󠁢󠁷󠁬󠁳󠁿
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@HigherEdRob
Rob Armstrong
2 years
Gwynedd @GuideDogsCymru fundraising group are hiking up Yr Wyddfa (Snowdon) today with three blind volunteers. We've made it half way already @BBCRadioCymru @CambrianNews Donate at https://t.co/aOAEe3fyTp
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@HigherEdRob
Rob Armstrong
2 years
While you are sat excited for the election results, why not take a moment to add some joy by giving to our @guidedogs fundraiser. 3,560 feet above sea-level is worth a few ££ to support 3 visually impaired guide dog owners take on a massive challenge https://t.co/aOAEe3g6IX
Tweet card summary image
justgiving.com
Help Gwynedd Guide Dogs - Cŵn Tywys Gwynedd raise money to support Guide Dogs
@HigherEdRob
Rob Armstrong
2 years
On Saturday I hope I have as big a smile as this guide dog. Our @GuideDogsCymru fundraising group will be hiking up Yr Wyddfa (Snowdon), guiding three visually impaired @guidedogs service users. We'd love your donation https://t.co/aOAEe3g6IX as motivation for the big day 🦮
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@HigherEdRob
Rob Armstrong
2 years
On Saturday I hope I have as big a smile as this guide dog. Our @GuideDogsCymru fundraising group will be hiking up Yr Wyddfa (Snowdon), guiding three visually impaired @guidedogs service users. We'd love your donation https://t.co/aOAEe3g6IX as motivation for the big day 🦮
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@HigherEdRob
Rob Armstrong
2 years
Discover how @NeonCaffeine_ + @UofGlasgow leverage the power of social listening in the latest @Brandwatch case study. It's a pleasure working with Glasgow's social media team, and now you can discover just a little of what makes them so admired in #HESM https://t.co/zoec2PRDyH
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@HigherEdRob
Rob Armstrong
2 years
Just 8 weeks until our group hikes up Yr Wyddfa (Snowdon) with 4 local guide dog owners to raise money for @GuideDogsCymru @guidedogs 🦮 Donate to help the Gwynedd fundraising group reach our goal of £3,560 (the mountain's height in feet above sea level) https://t.co/aOAEe3fyTp
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@HigherEdRob
Rob Armstrong
2 years
Just 8 weeks until our group hikes up Yr Wyddfa (Snowdon) with 4 local guide dog owners to raise money for @GuideDogsCymru @guidedogs 🦮 Donate to help the Gwynedd fundraising group reach our goal of £3,560 (the mountain's height in feet above sea level) https://t.co/aOAEe3fyTp
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@HigherEdRob
Rob Armstrong
2 years
Another price hike in the space of 6 months, no thanks @SpotifyUK I'm out
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@HigherEdRob
Rob Armstrong
2 years
It adds unnecessary words for visually impaired social media users, and you have @RNIB and @guidedogs as partners. Also, not sure the charities focused on supporting children in difficult situations would want the raised hand emoji used in this context either!
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