Should you need any assistance, feel free to join us through DMs. Thanks. (2/2) *Sal

ولكن في بعض الأحيان قد يقوم الضيوف بتسجيل الأسم بصورة غير صحيحة. آخذين عامل الخطأ البشري بعين الأعتبار نسمح بتغيير ما يصل إلي 3 أحرف أو تغيير عنوان الأسم مجانًا أما في جميع الحالات الأخري يتم تطبيق رسوم التعديل 100 دولار للضيف. شكرًا. [3/3] *Kal.

لتسهيل الأمر علي ضيوفنا خلال عملية إدخال أسماء المسافرين علي الحجز نقوم دائمًا بإرفاق رابط إرشادي أعلي نفس الصفحة لكيفية إدخال الأسماء علي الحجز وفقًا لجواز السفر [2/3] *Kal.

The safety and comfort of our guests and crew is our number one priority. We apologise for the disruption to your travel plans. Should you need any further assistance, feel free to join us again through DMs. Thank you. *Sue .(2/2)

يمكنك أيضاً الإطلاع على حالة الرحلة من خلال هذا الرابط: *Mony [2-2].

However, this could be affected during transfers due to reasons outside our control such as airports' handling process. Please send us a DM with the damaged baggage report reference that was filled at the airport so look into this for you and assist you accordingly. *Kal [2/2].

Hi Abdullah, as much as we would love to gift your mom, all our current upgrade options are chargeable. Please do remove your booking details from this public comment and join us via DM so can tell you the options for the same. Thanks. *Aya.

We highly appreciate bringing your concerns to us. Your feedback is truly valuable, please raise more about your experience to our Guest Relation team on: our team will investigate that and be in touch with you as soon as possible. *Kal [3/3].

The Flight arrived safely in Bangalore, and departed to Chennai as soon as the weather conditions improved. We totally understand that any change to your flight plans in unacceptable. *Kal [2/3].

My Colleague has advised to reach out to our Contact Centre team as they will be more than happy to help with accommodating you to the next available flight with the shortest layover depending on availability. Thanks. *Kal 2/2.

You may also be eligible for the visa on arrival please check the eligible countries on our website: 2/2 *Kal.

مرحبًا ، هل يمكنك متابعتنا لتتمكن من الرد على رسالتك على DM؟.*Yaz.

Also feel free to reach out to our contact centre: if you need any booking assistance. Stay safe! *Ari [2/2].

Just an update. The lounge we use opens at 09:40 now. Please also double check with our airport team on the day, as lounge operations may change due to the current situation. *Ari.

Just to add, since your Amsterdam-Dublin flight is operated by a third party, please also check with the flight operator for their PCR testing policy. For any other assistance, feel free to DM us. *Ari.

To know more and for further assistance, please call our contact centre: or reach out to your travel agent if you booked via a third party. Thank you. *Ari [2/2].

If you need any assistance with your UID, please speak to the ICA Team directly. You can find all the latest travel requirements on , have a look and always keep an eye on it for latest updates as regulations may change. Stay safe! *Ari [2/2].

Just an update, the latest border policy does require you to show your green status on the Al Hosn App if you are fully vaccinated. If you are unvaccinated, you are required to present a negative PCR test result received within 96 hours. [1/2].

You can request a refund between 96 and 24 hours before your flight departure time. Thank you. [2/2] *Ari.

If you need any other clarification, please DM us. Thank you. [2/2] *Ari.