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Etihad Help Profile
Etihad Help

@EtihadHelp

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Welcome to the official Etihad Airways Guest Relations Twitter account. Need online support? We’re here 24/7! For our latest news, follow @Etihad

Abu Dhabi, UAE
Joined January 2012
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@EtihadHelp
Etihad Help
1 month
Should you need any assistance, feel free to join us through DMs. Thanks. (2/2) *Sal
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@EtihadHelp
Etihad Help
9 months
ولكن في بعض الأحيان قد يقوم الضيوف بتسجيل الأسم بصورة غير صحيحة. آخذين عامل الخطأ البشري بعين الأعتبار نسمح بتغيير ما يصل إلي 3 أحرف أو تغيير عنوان الأسم مجانًا أما في جميع الحالات الأخري يتم تطبيق رسوم التعديل 100 دولار للضيف. شكرًا. [3/3] *Kal.
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@EtihadHelp
Etihad Help
9 months
لتسهيل الأمر علي ضيوفنا خلال عملية إدخال أسماء المسافرين علي الحجز نقوم دائمًا بإرفاق رابط إرشادي أعلي نفس الصفحة لكيفية إدخال الأسماء علي الحجز وفقًا لجواز السفر [2/3] *Kal.
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etihad.com
هل تحتاج الى مساعدة تتعلق برحلتك؟ تواصل معنا اليوم، نحن جاهزون لمساعدتك.
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@EtihadHelp
Etihad Help
10 months
The safety and comfort of our guests and crew is our number one priority. We apologise for the disruption to your travel plans. Should you need any further assistance, feel free to join us again through DMs. Thank you. *Sue .(2/2)
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@EtihadHelp
Etihad Help
1 year
However, this could be affected during transfers due to reasons outside our control such as airports' handling process. Please send us a DM with the damaged baggage report reference that was filled at the airport so look into this for you and assist you accordingly. *Kal [2/2].
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@EtihadHelp
Etihad Help
1 year
Hi Abdullah, as much as we would love to gift your mom, all our current upgrade options are chargeable. Please do remove your booking details from this public comment and join us via DM so can tell you the options for the same. Thanks. *Aya.
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@EtihadHelp
Etihad Help
2 years
We highly appreciate bringing your concerns to us. Your feedback is truly valuable, please raise more about your experience to our Guest Relation team on: our team will investigate that and be in touch with you as soon as possible. *Kal [3/3].
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etihad.com
Find all the important information and everything you need to know. Experience the easiest booking and enjoy your flight with Etihad Airways
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@EtihadHelp
Etihad Help
2 years
The Flight arrived safely in Bangalore, and departed to Chennai as soon as the weather conditions improved. We totally understand that any change to your flight plans in unacceptable. *Kal [2/3].
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@EtihadHelp
Etihad Help
2 years
My Colleague has advised to reach out to our Contact Centre team as they will be more than happy to help with accommodating you to the next available flight with the shortest layover depending on availability. Thanks. *Kal 2/2.
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@EtihadHelp
Etihad Help
2 years
You may also be eligible for the visa on arrival please check the eligible countries on our website: 2/2 *Kal.
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etihad.com
Check the latest visa information and find out whether you need to apply for a UAE visa before your flight to Abu Dhabi with Etihad Airways.
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@EtihadHelp
Etihad Help
3 years
مرحبًا ، هل يمكنك متابعتنا لتتمكن من الرد على رسالتك على DM؟.*Yaz.
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@EtihadHelp
Etihad Help
3 years
Also feel free to reach out to our contact centre: if you need any booking assistance. Stay safe! *Ari [2/2].
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etihad.com
Find all the important information and everything you need to know. Experience the easiest booking and enjoy your flight with Etihad Airways
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@EtihadHelp
Etihad Help
3 years
Just an update. The lounge we use opens at 09:40 now. Please also double check with our airport team on the day, as lounge operations may change due to the current situation. *Ari.
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@EtihadHelp
Etihad Help
4 years
Just to add, since your Amsterdam-Dublin flight is operated by a third party, please also check with the flight operator for their PCR testing policy. For any other assistance, feel free to DM us. *Ari.
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@EtihadHelp
Etihad Help
4 years
To know more and for further assistance, please call our contact centre: or reach out to your travel agent if you booked via a third party. Thank you. *Ari [2/2].
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etihad.com
Find all the important information and everything you need to know. Experience the easiest booking and enjoy your flight with Etihad Airways
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@EtihadHelp
Etihad Help
4 years
If you need any assistance with your UID, please speak to the ICA Team directly. You can find all the latest travel requirements on , have a look and always keep an eye on it for latest updates as regulations may change. Stay safe! *Ari [2/2].
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etihad.com
Flying to Abu Dhabi or any destination worldwide? Check the travel requirements and find out what documents you need for your trip.
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@EtihadHelp
Etihad Help
4 years
Just an update, the latest border policy does require you to show your green status on the Al Hosn App if you are fully vaccinated. If you are unvaccinated, you are required to present a negative PCR test result received within 96 hours. [1/2].
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@EtihadHelp
Etihad Help
4 years
You can request a refund between 96 and 24 hours before your flight departure time. Thank you. [2/2] *Ari.
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@EtihadHelp
Etihad Help
4 years
If you need any other clarification, please DM us. Thank you. [2/2] *Ari.
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