
Enghouse Interactive
@EnghouseInterac
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Enghouse Interactive delivers global interaction management solutions from Arc Solutions, CosmoCom, Datapulse, Syntellect, Telrex, Trio & Zeacom.
Joined April 2011
Will AI dominate the future or simply revolutionize customer service? π€π‘ Join the conversation with @Hyken on the potential of AI. #AI #CustomerExperience.
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Discover the 3 key factors driving dissatisfaction in CCaaS and how to turn them around for stellar customer experiences. Read more: #CustomerExperience #CCaaS.
cxtoday.com
CX Today covers Contact Center news including CCaaS, Enterprise, Omni-channel and more.
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π Heading to Housing Digital Live? Visit us at Stand B8 to explore cutting-edge tenant experience & contact centre solutions tailored for #HousingAssociations. Or, book a meeting with our experts for an in-depth chat. π
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Transforming Contact Centers! Discover why empowering agents is key to success. π 18% of leaders rank it #1 for performance boost!. Learn effective strategies in our latest blog. β
Better Service.β
Happier Agents.β
Enhanced Customer Experience.
enghouseinteractive.com
Agent empowerment is vital to contact center success. Empowered agents stay longer, and improve the customer experience.
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π Ever wonder why so many CCaaS customers are switching providers? Join our discussion with @cxtodaynews' Charlie Mitchell and Simon Adnett of @EnghouseInterac for essential insights. π #CCaaSTrends #CustomerShift #EnghouseInsights
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π Ready for 2024? Dive into our latest blog: '5 Key Customer Service Trends to Follow.' Stay ahead in the contact centre industry with top trends from digital optimisation to agent empowerment. #CustomerService2024 #ContactCentreInsights
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π Explore the world of contact centre platforms with @cxtodaynews and @EnghouseInterac! Learn about on-premise, cloud, & hybrid solutions and find out which one aligns with your needs. Don't miss this insightful video! πΊ #ContactCentreInnovation .
cxtoday.com
CX Today covers CX TV news including CCaaS, Digital Transformation, Hybrid Work and more.
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π€ AI's influence on contact centres has been undeniable! But what's next for 2024? π Join @AstridPock and industry gurus as they unveil their predictions for the coming year. Stay ahead of the curve! #AI2024Trends #ContactCentreFuture @callcentrehelp.
callcentrehelper.com
With 2024 just around the corner, we asked our panel of experts to cast their predictions. Hereβs what they said.
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β° Time's ticking! Secure your meeting with #Enghouse at #CES2024 and explore the best in #CX technology. Elevate your contact center with our Microsoft Teams-certified solutions. Don't wait, book now! #TechRevolution #MeetEnghouse
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Ready to boost your contact center's performance? πΌ Meet us at #CES2024 and explore how #Enghouse's comprehensive #CX solutions can propel your business forward. Book your slot now! #BusinessGrowth #InnovativeSolutions
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π° Unlock the power of internal newsletters to boost employee connectedness! Discover key insights from the @Forbes Communications Council on crafting engaging content. #InternalComms #EmployeeEngagement, @AstridPock.
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π Heading to #CES2024? Don't miss out on the future of #CustomerExperience! Book a meeting with #Enghouse to see how our Microsoft Teams-certified solutions can elevate your contact center. Let's make magic happen! β¨ #CXInnovation #TechTrends
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80% of credit unions understand the need for digital transformation, but only 23% are all in. π€ Check out our infographic for a deep dive into more industry stats. #DigitalBanking #CreditUnion
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