Enghouse Interactive
@EnghouseInterac
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Enghouse Interactive delivers global interaction management solutions from Arc Solutions, CosmoCom, Datapulse, Syntellect, Telrex, Trio & Zeacom.
Joined April 2011
#CCW 2024, last chance today. Book your individual consultation appointment with #Enghouse here: https://t.co/cxywcZBgiA
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No ticket yet for #CCW 2024? Free of charge here: https://t.co/YZ1mSe4gqj and visit #Enghouse at B17 in hall 3.
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#CCW 2024 kicks off next week. #Enghouse at stand B17 in hall 3. Get your free #tickets here: https://t.co/YZ1mSe4gqj
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#CCW 2024. The starting signal will be given in 1 week. Take the opportunity to visit the #Enghouse stand B17 in hall 3 and book your individual consultation appointment here: https://t.co/cxywcZBgiA
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Will AI dominate the future or simply revolutionize customer service? π€π‘ Join the conversation with @Hyken on the potential of AI. #AI #CustomerExperience
https://t.co/wveA9Bq1gz
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Discover the 3 key factors driving dissatisfaction in CCaaS and how to turn them around for stellar customer experiences. Read more: https://t.co/l04DAZ9mbC
#CustomerExperience #CCaaS
cxtoday.com
CX Today covers Contact Center & Omnichannelβ news including CCaaS, Enterprise, Omni-channel and more.
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π Heading to Housing Digital Live? Visit us at Stand B8 to explore cutting-edge tenant experience & contact centre solutions tailored for #HousingAssociations. Or, book a meeting with our experts for an in-depth chat. π https://t.co/EGM9NLs5cT
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Just 33% of members feel their credit union is embracing digital tools. It's time for a change! Credit unions must: π Invest in Digital Platforms π Boost Digital Literacy π― Focus on Member Needs Dive into our infographic for more insights. https://t.co/fe81utXhk3
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Transforming Contact Centers! Discover why empowering agents is key to success. π 18% of leaders rank it #1 for performance boost! Learn effective strategies in our latest blog. β
Better Service β
Happier Agents β
Enhanced Customer Experience https://t.co/li7wAIqDkw
enghouseinteractive.com
Agent empowerment is vital to contact center success. Empowered agents stay longer, and improve the customer experience.
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π Ever wonder why so many CCaaS customers are switching providers? Join our discussion with @cxtodaynews' Charlie Mitchell and Simon Adnett of @EnghouseInterac for essential insights. π #CCaaSTrends #CustomerShift #EnghouseInsights
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π Ready for 2024? Dive into our latest blog: '5 Key Customer Service Trends to Follow.' Stay ahead in the contact centre industry with top trends from digital optimisation to agent empowerment. https://t.co/fPGkkzcAxa
#CustomerService2024 #ContactCentreInsights
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π Explore the world of contact centre platforms with @cxtodaynews and @EnghouseInterac! Learn about on-premise, cloud, & hybrid solutions and find out which one aligns with your needs. Don't miss this insightful video! πΊ #ContactCentreInnovation
https://t.co/dJ0EQVhxd0
cxtoday.com
CX Today covers CX TV news including CCaaS, Digital Transformation, Hybrid Work and more.
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π€ AI's influence on contact centres has been undeniable! But what's next for 2024? π Join @AstridPock and industry gurus as they unveil their predictions for the coming year. Stay ahead of the curve! https://t.co/HVVEdBstfA
#AI2024Trends #ContactCentreFuture @callcentrehelp
callcentrehelper.com
With 2024 just around the corner, we asked our panel of experts to cast their predictions. Hereβs what they said.
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π Welcoming the New Year, we're excited to share our top blogs from 2023, shaping the trends shaping 2024. Discover insights on: β¨ Tech empowerment for agents π Essential contact centre metrics π€Integrating Microsoft Teams Explore more below! π https://t.co/X2qhoF2nId
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β° Time's ticking! Secure your meeting with #Enghouse at #CES2024 and explore the best in #CX technology. Elevate your contact center with our Microsoft Teams-certified solutions. Don't wait, book now! https://t.co/snwrcjQkEb
#TechRevolution #MeetEnghouse
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Ready to boost your contact center's performance? πΌ Meet us at #CES2024 and explore how #Enghouse's comprehensive #CX solutions can propel your business forward. Book your slot now! https://t.co/snwrcjQkEb
#BusinessGrowth #InnovativeSolutions
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π° Unlock the power of internal newsletters to boost employee connectedness! Discover key insights from the @Forbes Communications Council on crafting engaging content. https://t.co/0S42ods4fq
#InternalComms #EmployeeEngagement, @AstridPock
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π Heading to #CES2024? Don't miss out on the future of #CustomerExperience! Book a meeting with #Enghouse to see how our Microsoft Teams-certified solutions can elevate your contact center. Let's make magic happen! β¨ https://t.co/snwrcjQkEb
#CXInnovation #TechTrends
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80% of credit unions understand the need for digital transformation, but only 23% are all in. π€ Check out our infographic for a deep dive into more industry stats. #DigitalBanking #CreditUnion
https://t.co/1YJOCUtMZ2
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