These are the key ingredients, the foundational elements, for #customerexperience transformation success .. Building Blocks of a Customer Experience Transformation Strategy | https://t.co/cnjLoA321g #custexp #empexp #cx #governance #leadership #culture #customerunderstanding

The Customer Lifecycle Starts Before the First Click - CX Journey™ https://t.co/QbLIjOVv4h Find out why it's important to get that right. #customerexperience #sales #marketing

Canary In The Coal Mine: Early Warning Signs From The Inside - CX Journey™ https://t.co/UnV8zk6rap #employeeexperience #culture #leadership #feedback

The Candidate Experience is Broken – Time to Fix It https://t.co/r6ohsWb2u4 Remember: every candidate is a potential customer, partner, advocate. Treat them poorly & ur not just losing talent; ur eroding trust & credibility in the market. #candidateexperience #HR #jobsearch

AI isn’t the future. It’s the NOW! Discover how @NiCELTD + @Cognigy are unlocking smarter, scalable, and empathetic customer interactions. Your AI strategy starts here 👉 https://t.co/2TRBfMIkqC #AIstrategy #automation #customerexperience #AI #artificialintelligence

10 Harsh Truths About Culture Every Leader Must Face - CX Journey™ https://t.co/wZCjpEsEt9 Here’s the truth no leader likes to hear: if you’re not actively building #culture, you’re actively eroding it. #leadership #corevalues #workplace

How customer-centric is your organization? Take my new assessment to find out - and to get some tips on what to do next. https://t.co/svee3szswV #customercentricity #customercentric #culture

What happens when the leader in #CX meets the leader in Conversational #AI? You get a game-changing launch that redefines employee and customer experiences. Be there for the big reveal. 🔗 https://t.co/2TRBfMIkqC #employeeexperience #customerexperience #artificialintelligence

Have you downloaded your free chapter of BUILT TO WIN? Learn more about why this book is a must read! Get your chapter here: https://t.co/WptEPKFIto #builttowin #customercentric #culture #leadership #employeeexperience #customerexperience #author #book

The future of AI-powered customer experiences is here. Join @NiCELTD + @Cognigy as they unveil the next evolution in CX automation: Smarter AI Powered CX. Seamless journeys. Real results.🔗 Register now: https://t.co/2TRBfMIkqC #AI #CX #customerexperience #artificialintelligence

Thriving businesses create value, dying businesses strip-mine it https://t.co/7WPBnYPnOb Sustainable #growth comes from creating #value first for employees & customers. Get the order wrong - you burn thru your future. #valuecreation #customerexperience #marketing @martechismktg

The Candidate Experience is Broken; Let's Fix It https://t.co/oH5OL6ZnS8 The #jobsearch is a frustrating, dehumanizing exercise, leaves talented people walking away w/a worse opinion of the #brand than when they started. This isn’t just an #HR issue. It’s a #business risk.

Canary In The Coal Mine: Early Warning Signs From The Inside - CX Journey™ https://t.co/GetVwuhnzZ Read this one to learn about 13 early warning signs about the #business from the inside. #employees #employeeexperience #employees #culture #workplace

The Customer Lifecycle Starts Before the First Click - CX Journey™ https://t.co/QbLIjOVv4h Too many companies still define “customer lifecycle” as the point when cash changes hands. It doesn't. #customerexperience #sales #marketing

Culture as a Competitive Advantage: How a Strong Culture Differentiates Your Company - CX Journey™ https://t.co/hfwtH1QRku #culture #leadership #outcomes

The Bottleneck is Always at the Top of the Bottle - CX Journey™ https://t.co/sXlkt95dll #culture #leadership

FIX THE CULTURE, FIX THE OUTCOMES! BUILT TO WIN - CX Journey™ https://t.co/jEFGUAOfQs #culture #customercentric #leadership #workplace #builttowin

The Customer Lifecycle Starts Before the First Click - CX Journey™ https://t.co/6B0xcTYX3H #customerexperience #cxdesign #marketing #sales

Learn the three approaches you must use to understand your customers, why you must use them, and how they work together. CUSTOMER UNDERSTANDING https://t.co/nhIkPfHRMA #customerunderstanding #customerexperience #data

The Candidate Experience is Broken – Time to Fix It https://t.co/oH5OL6ZnS8 It begins the moment someone encounters your company; from that very first interaction, #candidates are forming opinions about your brand. #candidateexperience #jobsearch #HR #hiring

Stay or Go? Why 2025 Demands Both Stay and Exit Interviews - CX Journey™ https://t.co/IB07Ox5Bzf If you’re not asking the right questions before employees consider leaving, you’re already too late. #employeeexperience #leadership #HR #feedback