I was always interested in Amazon’s healthcare ambitions, but knew it would be all together different if they went to brick and mortar. I guess we are there now!

Congrats to @uphventures partner @icanbwell for being recognized as one of the top digital health companies in 2021. A well-deserved honor!

26% of patients didn't get financial assistance to help pay a medical bill they couldn't afford 72% of patients think their healthcare provider should consider affordability in making treatment recommendations Source: https://t.co/wd7Wx6GKpv via Keckley Report (@paulkeckley)

45% of patients would need financial assistance for bills exceeding $500; 66% would need it for bills exceeding $1k 34% of patients have never received a pre-visit cost estimate 80% of patients are less likely to defer care when affordable payment options are available

Success = Talent + Luck Great Success = A little more talent + A lot of luck (From “Thinking Fast and Slow” by Kahneman)

Really enjoyed this episode... “Do the portfolio companies that we work with want to work with us? I always say to my team ‘I much prefer to get 4x and be loved and respected than 5x and be despised and feel like we took advantage’” It’s a long game. Be good people.

I’ll take the Bull case on Bright.

Impressed by the depth of analysis in this 6k+ word breakdown of Bright Health’s S-1 by @olearykm and Ryan Russell. While Bright is on the road to become the next UHG, will it develop competencies beyond efficient asset acquisition? https://t.co/Z3RzsEr2yk

This was an inspiring lecture from @bgurley. Loads of wisdom and motivation. Following Bill’s advice to “study the pioneers”, this is a good place to start.

Could not have said it better! It’s not “work life” and “family life”, it’s just “life”. 👇

I like how Jack Leiter isn’t flashy, but the sole reason he woke up this morning was to strike you out.

This is pretty remarkable. The things you can accomplish with a tasty banana smoothie...

Pharmacists’ frequent touch points with patients provide tremendous opportunity to influence health metrics that matter. It's a privilege to work with @anderegg14 and support the entire DocStation team through their growth and continued national expansion. 4/4

This trend was amplified when pharmacists became an integral part of testing and vaccination for Covid-19. Regulation is also quickly evolving to support payment for their work. 3/4

Pharmacists see patients much more often than physicians, which is even more true in rural communities. Between a shortage of primary care providers & lack of easy access to care in rural communities, pharmacists are increasingly called upon to deliver care & services. 2/4

I'm excited to finally be able to share @uphventures' investment in @docstationapp! DocStation is the platform connecting payers and risk-bearing entities with pharmacists to deliver value-based care. https://t.co/EaXCMPA9Hg 1/4

Anthem says 5y ago <1% of consumer interactions were digital, whereas today it's more than 65%. They project in 3y more than 90% of consumer interactions will be digital. I'd love to see similar data for health systems and provider organizations.

Healthcare is inefficient and broken. We must keep working to fix this. Quality of life is tied to more than just clinical outcomes. This isn't the first time I've dealt with the story below. Happens every time I move, get new supplies, change insurance, etc.

[That night - also 3 weeks since Tweet 1] Me: (in person) Please tell me you have my supplies? Retail Pharmacy #2: What are you talking about? Me: Tells the story of Tweets 1-24. Retail Pharmacy #2: Ok cool. Here they are. Have a great night. Me: Will do! 25/

[The next day] Me: (phone) Hey Retail Pharmacy #2, any chance this order arrived? Retail Pharmacy #2: Looks like it. Should be ready in 90min. [2min later] Retail Pharmacy #2: (app, email, and voicemail) Hey - your prescription is delayed because it's too soon to fill. 24/