Agency
@agency
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The AI Agent for Customer Success teams
Boston, MA
Joined July 2023
RT @pioneersofAI: What if you could build a billion-dollar company with just 100 employees?. @eliast of @agency is doing just that — using….
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RT @thenextweb: Green Stage Alert! 🚨💚. Just a few minutes ago, @julienbek , Partner of @sequoiacapital and @EliasTorres, Founder of @agency….
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Your first customer got white-glove service. Your 500th got a sequence of automated emails. The truth? Most companies lose the personal touch the minute they scale. Agency gives you the customer brain. So every customer still feels like your first.
agency.inc
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Everyone says they are “customer-obsessed.”. But if you’re sending the same check-in email to every account, you’re not obsessed—you’re overwhelmed. Agency is built to scale personalized service. Our AI studies every customer interaction, surfaces exactly what matters, and.
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"Scaling my companies was always devastating for me. It meant the business was doing well. But it meant that I knew fewer and fewer of my own customers. I was handing them over to employees—or worse, to software.”. Our founder @eliast on Sarah Guo’s No Priors on why he’s building
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Two AIs. One conversation. Zero humans writing. And things got done. Powered entirely by Agency. ✅.
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We liked what Agency investor @gradypb had to say about the role of human agency in the agentic age on Sequoia’s latest episode of Training Data:. “AI can reason through steps to get to a goal—but deciding what questions to ask, what objectives to set? That’s still a uniquely
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They are catching on….
Agency > Intelligence. I had this intuitively wrong for decades, I think due to a pervasive cultural veneration of intelligence, various entertainment/media, obsession with IQ etc. Agency is significantly more powerful and significantly more scarce. Are you hiring for agency? Are.
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RT @eliast: This is the kind of CEO I want to be. @rahulvohra showing me his customer obsession by even replying to my complaint about bad….
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RT @GrowthLists: 8. @agency - $12M - Agency AI helps businesses harness the power of artificial intelligence by providing automated solutio….
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