Adobe Care
@AdobeCare
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Official Support account for Adobe. Need additional help?
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Pinned Tweet
Need assistance? We’re here to help!
▶️ Explore our official Help Center:
▶️ Engage in discussions on our Community Forums:
▶️ Stay updated with our Server Status & more:
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@pewdiepie
To disable click “Don’t show Welcome Screen Again” at bottom of the New Features panel. Refer
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@SirWrender
Hey Wren, we're here if you need us! We can bring specific issues to devs, offer troubleshooting suggestions, or put you in direct contact with someone on the team. Happy to help, let us know what's going on with your app. ^Caroline
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We can confirm that Behance will continue to be accessible.
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⚠️ Sign in services are temporarily experiencing degraded performance. We’re working to get this resolved ASAP. Thank you for your patience.
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@BlackXList
Hi there, do you have the Acrobat App? You may follow the steps on this article to open PDFs: I hope this helps. ^YZ
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New to
@Illustrator
? Learn how to create logos, drawings, typography, and complex illustrations:
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@fwong
@SirWrender
Doing what I can lol. These threads really do get sent up the ladder and help us move mountains! Every little bit counts. ^Caroline
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Introducing the free Adobe Mentor Program! 💥
Not sure how to bring your creative ideas to life? Apply to get matched with a certified Adobe Community Professional for one-on-one guidance and support:
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@victongai
Thanks for letting us know about this — it goes against our generative AI content policy. If you haven’t already done so, please report the content here so our team can review and assist: ^DB
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Take a deeper dive with Adobe Community Professional
@mamoworld
to unravel the mysteries of creating great motion graphics in
@AdobeAE
🔎💻
#mograph
#motiongraphics
#motiondesign
#animation
#aftereffects
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We are pleased to share that we have received a license from the United States Government to provide all of our Digital Media products & services in Venezuela. As a result, our Venezuelan customers will continue to have access to our products and services:
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@jeremiahjw
Hi Jeremiah, are you still having problems with Premiere? Have you updated the app via the Creative Cloud desktop app? Is there anything that we can do to help? Feel free reach out to us anytime when you need assistance. ^SV
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@FGamesNemesis
Hi there, thanks for reaching out. Which version of Premiere Pro are you using? Could you share more details about the issue? We're here to help. ^Shivangi
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Our cloud services have been fully restored. Thanks so much for your patience while we worked to get things resolved.
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Not seeing the new Creative Cloud updates? You may need to update your operating system. Get detailed system requirements for the new releases here:
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@ItsMeChrisG
Hi, have you already tried our cancellation steps here? If that doesn’t work, please send us a DM with your Adobe ID (email) & reason for canceling. We're happy to help. Thanks! ^SV
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Update: many of our services are still unavailable. We’re working urgently to get back online as soon as possible.
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@CDisillusion
Hey, captain – This is a known issue and we're working on a fix. I'm so sorry for the scare, that's super frustrating. I'll follow up with the team! The only workaround I know of at the moment is the one you've already discovered. Feel free to reach out anytime! ^Caroline
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New to Lightroom editing?
@ScottKelby
lets you watch over his shoulder in this start-to-finish tutorial:
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The AdobeCare Youtube Channel is here! We’re kicking off with 7 new video tutorials about our most popular help topics. Subscribe and stay tuned for quick video tips:
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@SirWrender
Oh, someone must've gotten confused! We'll do our best to start a discussion about intense performance improvements. We really appreciate you taking the time to share this feedback, it makes it easier to advocate for you when we have a verbatim Twitter thread to share! ^Caroline
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The
@Capgemini
team shares how they designed, tested, and shipped a new app in six weeks with
@AdobeXD
:
1
8
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Just getting started with Creative Cloud design tools? This free 228-page ebook will teach you the basics:
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Hi all, some Adobe services are down due to the AWS outage: Here's a puppy stampede to take your mind off of it. 😍
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@RobertIDK
Hi, we’re so sorry to hear this. Can you provide more detail on what’s going on? Which operating system/version are you on? We’re here to help, just need more info. Thanks ^Binu
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@NumberOneAudrey
Hi there, sorry about that!
Can you send us a DM with more details about the issue- are you getting any errors? Happy to help! ^KT
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@ercanpinar
I am glad we were able to help. Please feel free to contact us with any questions. ^Sam.
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@SirWrender
Was this about the Wacom tablet driver conflict? We were actually discussing how to fix this issue a couple of hours ago and your name came up 😅 We can advocate for deeper re-coding on our end, happy to carry the torch for you! ^Caroline
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We understand the difficulty this has caused and are currently evaluating our existing offerings to ensure we remain compliant with the recent U.S. Executive Order regarding Venezuela.
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@JamesMarriottYT
Hey James, we're sorry to hear about this. Does it happen in all your projects? Which OS are you on? Let us know, we're here to help. Thanks. ^RK
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Update: We sincerely apologize for the continued trouble! We're aware that many of our services are still unavailable. We’re working urgently to get back online as soon as possible.
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🔥 RT to enter!
We're giving away three Creative Cloud subscriptions:
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@TaranVH
Hey Taran, did a copy/paste help? Literally never seen this happen before in my life. Maybe a reset preferences if the new sequence doesn't remove it. Let us know how it goes! ^CS
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@iKorneychuk
Hi! Thanks for your message. Engineering has limited resources and there's not a big enough demand for a Linux version of Premiere quite yet, I'm afraid. That's not to say it will always be that way. Please upvote that feature request here: Thx, ^KM
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@RobertIDK
Hey Robert, you're welcome 🙂 Please feel free to tweet us back if you face any trouble. We're here to help. Merry Christmas! Thanks ^Binu
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The
@Illustrator
and
@InDesign
teams are moving to a more transparent feature request and bug reporting process:
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.
@JohnHillTube
shares how he shoots on his iPhone & edits in
#PremierePro
for content on the go:
#MadeWithAdobe
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We’re currently seeing issues with our website. Our teams are working urgently to get back online as soon as possible. As soon as we have any updates, we’ll inform you here:
Thank you for your patience.
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Pulling off a successful photo manipulation isn't as easy as it sounds. 10 tips to keep in mind:
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Just getting started with Creative Cloud design tools? This free 228-page ebook will teach you the basics:
1
17
45
Just getting started in Illustrator? Adobe Evangelist
@terrylwhite
share his top 10 tips for beginners:
#CCLearn
0
12
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Introducing the free Adobe Mentor Program! 💥
Not sure how to bring your creative ideas to life? Apply to get matched with a certified Adobe Community Professional for one-on-one guidance and support:
2
13
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Get started in Premiere Pro with Adobe Master Trainer Valentina Vee 🙌
I've finally done it. A zero-to-hero Premiere Pro course from scratch, IN UNDER 2.5 HOURS!!! I've been working on releasing this with
@AdobeVideo
for almost a year, and now it's available for free, INCLUDING all the project assets:
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Need a hand? We’re here to help! @/📩
-Check out the official Help Center 👉
-Visit our Community Forums page for more discussions ➡️
-For our Server Status & more →
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Did everyone enjoy
#AdobeMAX
2020?
I know we were inspired! 😍 Tell us about your MAX inspired projects.
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Hey beginners, learn how to design interactive prototypes, wireframes, and graphics using a single app:
@AdobeXD
.
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@Kennyrmv
@brauliojatarm
@DanielBlancoPz
@Adobe
@POTUS
Hi there, I just received news from my team, that this is unfortunately real. I am very sorry. I know this is extremely frustrating. You can learn more information here:
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@RandyChrizP
That's an insanely complex project, Randy! 😮
I checked your YT channel - it's marvelous. 👏👏👏
You're so talented. Keep up the great work. Thanks. ^RK
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Brush up on the basics. Adobe Community Pro
@ChadChelius
explains how strokes work in
@InDesign
:
0
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Feeling lucky? Enter to win a 6-month Adobe Creative Cloud subscription:
0
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New to
@AdobeXD
? Mastering scrollable artboards is your next step to creating better prototypes. Try our tutorial and get feedback on your designs here:
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Bring your photos to life with an eye-catching parallax motion effect.
#MakeItCC
in
@Photoshop
:
1
9
42
@Abdullah_phi
Hi, we're sorry about the experience due to Photoshop crashing. Would you mind sharing the version of Photoshop you're using along with your computers operating system? Does the app crash while performing a specific task? We're here to help, just need some more info.
Thanks! ^NM
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How to remove vocals or instrumentals from a song with Adobe Audition:
1
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Bookmark this!
@AdobePremiere
CC cheat sheet:
http://t.co/TAhH2XdO6K
#PremierePro
http://t.co/ZDCRFAHm6h
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@HusseinMirzade
Hi Hussein, we're so sorry to hear about the trouble. Would you mind sharing more details about what exactly is happening at your end? We'll also need the version of XD and OS, we'll try our best to help you with it. Thanks! ^RT
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@MeriamOVO
Hi there! Sorry to hear that. Anything we can help with? Happy to help if you want to give us some more info. ^RR
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@chivaskangali
Hi there, sorry to hear this, that’s definitely not what should be happening! Is there anything that we can do to help? Let us know as we're happy to assist you. ^AJ
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@DarkViperAU
Hi there, sorry for the trouble. Are you not able to launch Premiere Pro at all? Could you share your system info(OS, RAM, GPU, etc)? We're here to help. ^Shivangi
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Adobe Photoshop vs. Lightroom: When and why to use each program
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#AdobeMAX
is in motion! This week we're giving away five Creative Cloud subscriptions and we'd like you to take part in our new contest. It's super simple to enter – visit our community for details here🎉:
1
11
33
The
@Capgemini
team shares how they designed, tested, and shipped a new app in six weeks with
@AdobeXD
:
1
7
36
New to
@AdobeXD
? Mastering scrollable artboards is your next step to creating better prototypes. Try our tutorial and get feedback on your designs here:
0
10
36
Just getting started with Creative Cloud design tools? This free 228-page ebook will teach you the basics:
1
7
37
Take your Photoshop skills to new dimensions with this easy 3D reflection tutorial from
@psdbox
's Andrei Oprinca:
1
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34
12 completely free Creative Cloud services you may not know about:
1
12
36
Have questions about After Effects expressions, MOGRTs, Content-Aware Fill or any other
#AfterEffects
features? Get your answers directly from the
@AdobeAe
team this Wednesday @ 10 AM PST at
2
9
35
Turn basic shapes into logos, icons & illustrations using the Shape Builder tool. More
@creativecloud
tutorials:
2
11
36
Just getting started in Illustrator? Adobe Evangelist
@terrylwhite
share his top 10 tips for beginners:
#CCLearn
0
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It's impossible to remember it all. Here are 10 cheat sheets for web designers:
0
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34
@SWatercolour
Hi there, sorry you are facing issue in Photoshop, what is the exact version of Photoshop installed on your computer?
Also, which OS are you working on Windows or mac?
Could you please elaborate the complete workflow so that we may try and reproduce the issue at our end? ^Tanuj
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